Trusted Agent profile Β· Rhyl

Reeds Rains reviews in Rhyl

3.8

β˜…β˜…β˜…β˜…β˜… Good

2,164 reviews across 3 platforms

90 High Street, Rhyl, LL18 1UB

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Rhyl, at 90 High Street, is rated 3.8 out of 5 across 2,164 reviews on three platforms, including 234 Google reviews rated 4.7.

Google logo

4.7 / 5

234

Reviews on Google

This office

Facebook logo

3.4 / 5

5

Reviews on Facebook

This office

Trustpilot logo

1,925

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Rhyl office, from every platform, shown as written. First names only.

1/5

Trustpilot

Not worthy even of one star

Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.

Helios Β· 23 October 2020

5/5

Trustpilot

Matt the adviser was very professional…

Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend

Sally Β· 30 August 2018

5/5

Trustpilot

Excellent service

Excellent service, kept well informed at all points of the sale & purchase.

Mr Β· 2 September 2024

5/5

Trustpilot

Extremely happy with the service from…

Extremely happy with the service from Reeds and Raines Didsbury.

Customer Β· 23 August 2022

Agent replied Β· 23 August 2024

Thank you for taking the time to write this review. I will let the branch know.

5/5

Trustpilot

Outstanding service

Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.

P Β· 2 June 2021

5/5

Trustpilot

Helpful

Helpful. Been looking for a property a while. Kept me up to date.

Mr Β· 28 August 2024

5/5

Trustpilot

Reliable and professional

I have used Reeds and Rains before and know that they are reliable and professional

Susan Β· 23 July 2024

5/5

Trustpilot

Wonderful service and very helpfull im…

Wonderful service and very helpfull im a single mum and was desperately after a property to rent after a relationship break up, sarah who dealt with everything was very helpful and kept me up to date with everything im so grateful for all there help in finding me a home for me and my daughter :)

Jade Β· 17 July 2019

5/5

Trustpilot

A big that’s to Lisa and les on the…

A big that’s to Lisa and les on the Grimsby branch for a smooth move into Grimsby because of work they have been helpful on the phone as I had to work away so everything was done and dusted by the time I was back thank you guys πŸ‘ŒπŸ»πŸ‘ŒπŸ»

Mark Β· 27 July 2021

4/5

Trustpilot

Thought you dealt with everything well…

Thought you dealt with everything well apart from lack of staff in your sales team to answer phone or queries, and didn't ring back as promised because of this, otherwise very happy so far .

Richard Β· 12 April 2023

5/5

Trustpilot

whatever question or query I've had the…

whatever question or query I've had the staff have been really helpful

Dawn Β· 4 September 2024

5/5

Trustpilot

the staff are very friendly and…

the staff are very friendly and helpful. and advised me .

Mrs Β· 18 September 2024

5/5

Trustpilot

Very helpful towards everything you ask…

Very helpful towards everything you ask or need , always quick with the replies.

Mr Β· 30 July 2024

5/5

Google

Reeds are really responsive and I have a great relationship with the staff there. Knowledgeable and provide a great service. Happy to recommend them.

Gary Β· 17 January 2024

5/5

Trustpilot

Kept informed with any progress from…

Kept informed with any progress from viewings to offer and hopefully moving on to sale

Claire Β· 11 July 2024

5/5

Trustpilot

Very pleased with the service and…

Very pleased with the service and staying in contact with updates etc. Would recommend to anyone looking to sell their house with Reeds Rains.

Kt Β· 16 January 2024

5/5

Trustpilot

Pleasant and knowledgeable staff.kept…

Pleasant and knowledgeable staff.kept me informed of progress regarding sale of property.well satisfied

Mr Β· 14 August 2024

1/5

Facebook

we're experiencing delays in the maintenance done by reeds rains

Muneeba Β· 11 July 2022

Agent replied Β· 22 February 2026

Hi Muneeba, I am sorry you are experiencing delays in maintenance. Please can you call the office on 01745 334301 so I can look into this further. Thanks Derry

5/5

Google

Friendly, very approachable team who knows very well their job and the market. Buying house can be very stressful, however they took care of everything and the Reeds and Rains fee was low. Yet, 2 years later they invited us to get us to renew mortgage and got us a better mortgage deal. We are very pleased

Emilia Β· 17 June 2018

5/5

Trustpilot

The experience I received from Ben at…

The experience I received from Ben at reeds rains was 5 star. The service he gave was amazing and I would highly recommend him and reeds rains because of this service. Thank you for helping with my new house Ben, you are a legend.

Katie Β· 31 March 2022

5/5

Trustpilot

Excellent service

Excellent service Friendly and kept us informed with progress

Mrs Β· 15 October 2024

5/5

Trustpilot

Realistic on price

Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains

JANET Β· 24 May 2023

5/5

Trustpilot

Second sale with this agent.

This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.

Dale Β· 12 August 2022

1/5

Trustpilot

This company employs complete…

This company employs complete imbasiles. In my opinion, avoid like the plague.

Graham Β· 22 March 2022

Agent replied Β· 23 August 2024

Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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