Every review we hold for the Rhyl office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Paul · 8 July 2021
Agent replied · 23 August 2024
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotFast pacing
Fast pacing, reliable and approachable
Laura · 27 September 2023
Agent replied · 23 August 2024
Thank you :) Regards,Reeds Rains
★★★★★ 5/5
TrustpilotWe have been on the market with 2 other…
We have been on the market with 2 other estate agents prior to reeds raines and not sold we transferred to Reeds Rains they go above beyond and now we have sold Thankyou so much Mr Abbott
Lance · 27 September 2023
★★★★★ 5/5
TrustpilotExcellent service by Niamh…
Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.
Leonie · 28 February 2022
★★★★★ 5/5
TrustpilotProfessional and Helpful
Professional and very helpful. Always responded quickly to calls and kept us updated regarding the property sale, advising us along the way
Amanda · 30 July 2024
★★★★★ 5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST 😊Thank you VERY MUCH 🙏🏼🙏🏼🙏🏼
Sabrine · 28 October 2021
★★★★★ 1/5
TrustpilotThey let us down when buying our first …
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
Jason · 18 August 2017
★★★★★ 5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
Harriet · 1 April 2022
★★★★★ 5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Steve · 20 June 2023
Agent replied · 23 August 2024
Thank you for the review!
★★★★★ 1/5
GoogleHad an awful time whilst living in our first home. Had so many issues with things. The landlord was also to blame but we’ve felt alone with problems and a nuisance whenever we tried to have things corrected. Wouldn’t recommend.
Tom · 16 June 2023
★★★★★ 5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
GLENN · 20 November 2021
★★★★★ 5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
Buke · 14 July 2024
★★★★★ 5/5
TrustpilotReids and Rains Rhyl, What a team!
With regard to Reids and Rains Estate agents Rhyl, we have found that during the sale of our property they have been very professional in every way. They have kept us informed throughout the sale of viewings etc. Telephone calls always answered in a friendly manner. No hesitation in recommending them as a professional Team.
Sandra · 10 August 2021
★★★★★ 1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
Anonymous · 10 October 2023
★★★★★ 1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Greg · 14 April 2018
Agent replied · 23 August 2024
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
★★★★★ 5/5
TrustpilotThis company keeps their clients…
This company keeps their clients involved at every stage for viewings and the sale of your property. The staff at the Bridlington branch are superb!! They are helpful polite and friendly whenever they contact you! What else could you ask for?
Jane · 21 April 2023
★★★★★ 5/5
GooglePurchased a property in Rhyl, Communication was always prompt and friendly. Requests, as an example, for accompanied visits for us to measure up, were always accommodated quickly. Relevant products were offered, there was no hard sell. After comparing conveyance costs decided to use their in house solicitors, Rowlinsons who were also excellent. The transaction went through quickly without any problems. Highly recommended.
Paul · 17 June 2019
★★★★★ 5/5
TrustpilotFast and efficient
Reeds rains Rhyl, very fast and efficient! Service is fantastic. Tom brown in-particular has kept us in the loop from every update.
Kirsty · 2 July 2024
★★★★★ 5/5
TrustpilotService very good especially as covid…
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
Darren · 6 July 2021
★★★★★ 5/5
TrustpilotI am happy to say that they are really…
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
Sunil · 17 July 2024
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
Emma · 30 August 2018
★★★★★ 5/5
TrustpilotTwo houses sold within two weeks if…
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
Mr · 19 September 2024
★★★★★ 5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Catherine · 28 August 2022
Agent replied · 23 August 2024
Thank you for your 5 star review!
★★★★★ 5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
Nigel · 10 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
