Trusted Agent profile · Rhuddlan
Verified
★★★★★
478 reviews across 2 platforms
High Street, Rhuddlan, LL18 2UA
LL Estates's office in Rhuddlan, at High Street, is rated 4.7 out of 5 across 478 reviews on two platforms, including 436 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for LL Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rhuddlan office, from every platform, shown as written. First names only.
5/5
GoogleLL estates have been brilliant. Their communication was excellent throughout the whole process. Updates were regularly given and enquired were responded to in good timing. Everyone has been very helpful.
Thank you so much for your lovely review, we’re delighted to hear you had such a positive experience with us and that our communication made such a difference throughout the process. It was a pleasure working with you, all the best Louise & the team 😊 …
5/5
GoogleMy experience with the team at the Eccleshall office has been wonderful. A very professional and friendly service received from each member of the team. Chelsea was our main communication point and went above and beyond to ensure our sale and purchase went smoothly. Thank you everyone!
Hi Jan, Thank you for taking the time to leave such a lovely review. We are so happy to have been able to help with both your sale and your purchase and hope that you settle into your new home wonderfully! We hope to see you out and about on the High Street in Eccleshall when you're settled in.
5/5
GoogleExceptional service with reliable , friendly and professional support. Hanna was outstanding plus plus. Always contactable and helpping drive all sides to a successful conclusion. Will always look to us LL Estates.
Thank you for your kind words and special mention to Hanna, we really appreciate the time and effort. It has been a pleasure working with you and we wish you all the best with your new property. Best wishes Louise & the team ☺️
5/5
GoogleExcellent service through out, communication is key for selling/ buying homes, knowing what's happening at every stage lowers the stress levels and LL Estates certainly kept us well informed throughout our purchase. Well done, would highly recommend.
Thank you so much for your lovely review, we really appreciate it! It was a pleasure helping you and we’re really glad we could make things a bit less stressful along the way. Thanks again for the recommendation, and all the best in your new home, Louise & the team 😊
5/5
GoogleNothing but praise for Toby, Guy and the team. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.
Dear Piers, thank you so much for this very touching review, highlighting Toby and our teams' professionalism. It's been a pleasure working together. Best wishes from us all at Jackson-Stops Mid Sussex.
5/5
GoogleAmazing Agent this one, none of your cheesy sales chat, a relaxed non pushy sale. Jane was so lovely and made the viewing so easy, her response rate to questions was brilliant and I highly recommend this agent. Jane Poile - I salute you!! :)
Thanks Licia, this is very Thank you so much Licia that is very kind of you!
5/5
GoogleToby, Guy, Freddie and Trudy were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
It was so nice to work with you too Adam and thank you for your lovely review, its much appreciated!
5/5
GoogleWe cannot thank Hannah and Amber enough for their help with our first purchase. We didn’t feel like a “number”. They were both easily approachable with any questions and concerns we had and kept us updated every step of the way. …
Thank you so much for taking the time to leave such amazing feedback and for the special mention to Hannah & Amber. Wishing you all the best Louise & the team 😊 …
5/5
GoogleWe sold and purchased both properties via JDP. We dealt with Anna throughout the process and her customer service was second to none. Anna could not be faulted in her efforts to help us secure the sale. We have since recommended JDP to friends.
A huge congratulations on your big house move Nick! Thank you for taking the time leave such lovely comments here! We are grateful to have been a part of your journey and hope that you settle into your new home well!
5/5
GoogleOur experience of buying a house using LL Estates has been absolutely amazing. Their communication was fantastic throughout the whole process and they couldn’t have done any more to make everything go through as easy and as smooth as possible. 1000% would recommend and would definitely use their services should we ever decide to sell. 10/10
Thank you so much for your amazing review, Ben. We’re absolutely delighted to hear how positive your experience was and that our communication helped make the whole process feel smooth and straightforward. Knowing you’d recommend us so highly and would choose us again in the future really means a lot to the entire team. Thank you for trusting LL Estates with your purchase. Wishing you every happiness in your new home. All the best Louise & the team 😊
5/5
GoogleGreat service from JDP. Our house took 18mnths to sell and there was much support to review marketing etc. Staff were all great to deal with. Cassie, Benjamin and Chelsea especially.
Thank you Alison! We're so grateful to have been a part of the big move! Wishing you all the best in the future
5/5
GoogleFrom start to finish, the team at the Eccleshall branch have been excellent - Cassie initially with the valuation, Anna and then ultimately managed by Ben. The whole process has been seamless and pain free. Thank you again for your help in the sale of my property, I can't recommend you highly enough...
Thank you for your lovely feedback Lesley and congratulations on your sale! We are grateful to have been chosen to help out and wish you all the best in the future
5/5
GoogleThis is our first home sale so we are new to it all. Alex came to photograph our home. She was so friendly and got such lovely photos in a short space of time which I feel reflects our home! I could not recommend enough. Cassie has also been so kind and we feel really looked after by her.
Thank you Olivia! Your home is stunning and was a pleasure to photograph. We are excited to be a part of your big move journey!
5/5
FacebookThank you to Louise and her team at LL Estates for their efficient and professional way that the sale of our family home was dealt with. A special mention to Mel and Sabrina who ensured we were kept well informed with viewing appointments and with the feedback from these. Nothing was too much trouble for them. Top class customer service from a friendly and professional team. We would highly recommend LL Estates to anyone thinking about selling their property.Posted here on behalf of Anne Jones and all of our family.
Thank you ever so much for taking the time to leave a review, it’s really appreciated, kind regards Louise and the team xx
4/5
GoogleDid a viewing with Lisa, she was friendly & knowledgeable and efficient. When speaking with any of the agents they’ve been helpful & friendly
Thank you Ailie, we do our best to help you out in every way that we can
5/5
GoogleWe are so glad we went with Toby and the team, they really went above and beyond to ensure a successful sale. Toby was more than an agent, he was the consummate negotiator having to get a deal done as well with our difficult neighbours which allowed the sale to progress. They priced correctly and found us the right buyer quickly. I would not hesitate to recommend them to anyone in the Mid Sussex area.
Thanks Hamish you are kind and it was just an absolute pleasure to be able to help.
5/5
GoogleThis company went above and beyond helping me when I purchased a property from them .
Congratulations on this big purchase Chris and thank you for taking the time to leave your thoughts here!
5/5
FacebookSo so pleased we chose LL Estates to sell our home and sort our new mortgage. The whole team are so friendly and helpful, they made us feel so at ease with everything. Nothing was too much and communication was amazing. Always picked up the phone and answered emails straight away and were always one step ahead! Made the whole process much more relaxed. I’d recommend them to everyone! Danielle and Fiona were incredible. Thank you so much.
Thank you so much for the fantastic review. Good luck in your new home xx
5/5
GoogleJack Holmes was extremely professional with us. He was so accessible and literally held our hand every step of the buying process. One of my favourite things about Jack, is his ability to think outside the box and his understanding that every client is unique.
Thank you so much for taking the time to leave us a review with a special mention to Jack, he really is fantastic at his job 😊 …
4/5
GoogleHannah and the team were a pleasure to deal with. Kept me informed right through to the end of conveyancing.
Thank you for fab review Tony, it was a pleasure to work with you selling the property. All the best Louise & the team 😊 …
5/5
GoogleWe would recommend LL Estates to anyone buying or selling a property. Excellent service, keeps you well informed throughout. We dealt with Melanie Young from Rhuddlan office, who was so approachable, …
Thank you so much for your kind words and special mention to Melanie. It’s been a pleasure working with you, wishing you all the best, Louise & the team 😊 …
5/5
GoogleHi I am from Liverpool area and LL done all the work for me stress free on the sale of my aunties bungalow in Rhuddlan they sorted all the viewings out and where always at the end of my phone if I needed anything brilliant 👏 And with all …
Thank you so much for your lovely message, we’re absolutely thrilled everything is moving along smoothly for you. Selling a property from a distance can be stressful, so we’re really pleased to take that pressure off and make the process as easy as possible. Great working with you. Kind regards Louise & the team ☺️
5/5
GoogleSold through Toby and his team. No chain, what could be easier, you’d have thought? But probate issues caused a very significant complication and I really valued Toby’s understanding, integrity and knowledge. I trusted his advice and I’m sure exchange and completion would not have happened without it. Highly recommended.
Duncan you are kind thank you and we loved working with you too!
5/5
GoogleExcellent agents. Supportive and helpful giving advice and sharing their experience to help us with our decisions
Thank you very much for this. Glad the advice along the way was helpful, that's exactly what we're here for, especially when it comes to the bigger decisions. Thanks for taking the time to leave a review, we really appreciate it. All the best Louise & the team :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
LL Estates's Rhuddlan office has 478 reviews across two platforms: 436 on Google, 42 on Facebook.
LL Estates Rhuddlan is rated 4.7 out of 5 across all 478 reviews, and 4.8 out of 5 on Google from 436 reviews.
Yes. In The Trusted Agent 2026 awards: LL Estates, Rhuddlan won Gold.
LL Estates Rhuddlan, High Street, Rhuddlan, LL18 2UA.
