LL Estates Rhuddlan reviews

★★★★★ 5/5

Google

Don't even consider instructing any other estate agents in Mid-Sussex. Toby and his team (i.e. Freddie and Trudie) deliver a fantastic service. They generated over 30 viewings when the market was wobbly and they attended every single viewing themselves, totally different to how many other estate agents operate. They kept us closely informed throughout the process, gave expert advice, and delivered what we wanted. This is a class act. Probably one of the best teams in the south of England.

Christopher · 30 August 2025

★★★★★ 5/5

Google

Angela at the Eccleshall branch was amazing, great communication and kept us in the loop at all times, the process with the solicitors dragged out a bit due to there being 8 people in our chain, Angela was all over it going over and above to chase everyone for us, trying to keep things moving as much as she could even though she didn't have to at that stage, we can't tell you just how helpful she was when we were just about ready to give up, Angela doubled down on the solicitors, sellers and buyers and really helped to get it over the line, so thanks for everything! You were amazing! Thanks again Lee & Dionne P.s. sorry this wasn't through the barcode on the moving in pack, Dionne threw it away before I could tell her about it 🤦

Lee · 29 August 2025

★★★★★ 4/5

Google

Exceeded expectations in terms of price acheived, time on market and ease of completion. Saskia kept us well informed of progress from the receipt of the offer we accepted right through to completion. A few very minor areas for improvement were: 1) a little more attention to detail when finalising the initial property details before 'going live' - some very obvious contradictions (eg number of bedrooms) within the draft they sent us for checking; 2) a little better supervision of one of the viewing parties - they turned on a bathroom tap and we found it still running after the viewing. Overall, a really positive experience and I would recommend them to others.

Steve · 29 August 2025

★★★★★ 5/5

Google

We’ve just completed the purchase of our new home and couldn’t be happier with the service from this agency, especially Angela, who went above and beyond at every stage. She was professional, kind, and incredibly proactive. Her communication was excellent, and she genuinely made the whole process smoother and less stressful. Anna, Chelsea, Lee and Saskia ( apologies if Ive missed anyone out) were also brilliant, calm, helpful, and always on hand to assist. Together, they made a fantastic team who really cared about getting things right. If you’re looking for an estate agent you can trust, who truly looks after their clients, I highly recommend this team, and Angela in particular. An absolute star! Thank you for everything- Yours Halima (who may have sent one too many emails… but was always met with patience and a smile:) Thank you all again!

Halz_Kitchen · 29 August 2025

★★★★★ 5/5

Google

If you are looking for a professional team that actually delivers, look no further than the Eccleshall branch. Cassie’s initial valuation was spot on, and Chelsea was excellent at managing the final stages of the deal. They made what can be a stressful process feel seamless and professional. A huge thank you to the whole team for their support!

Sarah · 28 February 2026

★★★★★ 5/5

Google

JDP Eccleshall were fantastic from start to finish. I unfortunately lost my mother and needed to sell her home, so without hesitation I contacted these guys. The whole team are friendly, helpful and so professional. Nothing is ever too much trouble and I would like to particularly thank Cassie and Lily. Lily in fact went above and beyond on more than one occasion. To anyone who needs an estate agent, don’t hesitate to use this company

Sarah · 29 August 2025

★★★★★ 5/5

Google

Here’s a polished review you could post: ⭐⭐⭐⭐⭐ We couldn’t recommend LL Estates highly enough. From the very beginning, they were professional, supportive and incredibly proactive throughout both the sale of our home and the purchase of our new one. Their communication was outstanding, they always responded quickly, kept us updated every step of the way, and were always on hand to answer any questions we had. Nothing ever felt like too much trouble. Once our sale and purchase were agreed, they really went above and beyond, chasing solicitors and everyone involved to keep things moving. Their efficiency and determination helped ensure a smooth process and a quick exchange, which made such a difference during what can be a very stressful time. Thank you to everyone at LL Estates for all your hard work and dedication. We truly appreciate everything you did for us and wouldn’t hesitate to recommend you to anyone buying or selling a home.

Seren · 18 August 2026

★★★★★ 5/5

Google

5* service from Chloe, she was extremely helpful and proactive with keeping a very difficult chain together & amazingly against all odds held it together until completion. Would highly recommend her and the team. I really can’t thank her enough for all the effort and dedication she put into this transaction Thank you Chloe!

Gaynor · 28 February 2026

★★★★★ 4/5

Google

We had excellent customer service , very pleasant and helpful staff especially Angela and Chelsea who we dealt with mainly . We were assisted at every stage of sale and purchase.

Stuart · 29 July 2026

★★★★★ 5/5

Google

Five stars! Should be ten! Brilliant service, Chelsea was a saint. Nothing was to much trouble. Very proactive, Always keeping us up to date even going out ot her way to pester solicitors. "Well done Chelsea". That service was worth every penny.

Keith · 29 April 2026

★★★★★ 5/5

Google

The girls at LL Estates are amazing! We have been through the mill with our sale and purchase, and if it wasn’t for the team at LL estates then I don’t think it would have completed! They went above and beyond- checking in on their days off, messaging back whenever there was an issue, nothing seemed to be any trouble for them atal! They made a what’s app group for us and them, what a great touch! Thank you LL Estates, you truly have been amazing and we will not shut up recommending you 😁😁

Lisa · 18 June 2026

★★★★★ 5/5

Google

I recently used LL Estate Agents and was extremely impressed with the service I received. The team was professional, friendly, and kept me informed throughout the entire process. Their communication was excellent, and they were always available to answer any questions or concerns promptly. From the initial valuation to the completion of the sale, everything was handled efficiently and with great attention to detail. The staff demonstrated excellent knowledge of the local property market and provided honest, helpful advice at every stage. I would highly recommend LL Estate Agents to anyone looking to buy or sell a property. Their dedication, professionalism, and customer-focused approach made what can often be a stressful experience smooth and straightforward.

Christopher · 18 June 2026

★★★★★ 5/5

Google

Superb attention throughout the whole purchase process. Chelsea was attentive, well informed and always willing to investigate any issues which occurred. She certainly made the purchase less stressful in a calm but professional way. I would have struggled without her help! The rest of the office staff are similarly professional yet personable.

Gill · 29 December 2025

★★★★★ 5/5

Google

Angela went above and beyond the norm al to help us buy our property in Eccles hall. She spent a great deal of time chasing solicitors etc on our behalf so thank you again for all your help. Paul and Ann.

Paul · 29 March 2026

★★★★★ 5/5

Google

Brilliant company Mel is an absolute star. Goes above and beyond for her customers. Constantly updating us from start to finish.

Pauline · 11 August 2026

★★★★★ 5/5

Google

Very happy to leave a review for LL Estates - 5 star all the way from initial appraisal with Louise through to day of completion and even after sales. Hannah - you have been amazing throughout this whole process and I have zero regret in choosing LL Estates. You are a credit to the business, consistent, reliable, honest, professional and a pleasure to deal with. If you are looking to buy or sell through LL Estates you will not be disappointed in the least! Thank you all!

David · 18 May 2026

★★★★★ 5/5

Google

Great experience from start to finish. Got started quickly, arranged viewings at my convenience. Kept me updated all the way through. I hadn't moved in nearly 30 years and never on my own. Anna kept me updated all through the process and felt like a friend. I can't recommend enough. The whole team are fabulous.

Mary · 29 October 2025

★★★★★ 5/5

Google

Toby and the team were fantastic, it was a pleasure to work with them and they managed to help complete the sale in record time. We were delighted with the personable service and professionalism and would recommend to anyone looking to sell their property in the Mid-Sussex area.

Samantha · 30 December 2025

★★★★★ 5/5

Google

Amazing staff and handled the whole process effortlessly Would definitely recommend Thank you Emmie you are a star

Dave · 7 August 2026

★★★★★ 5/5

Google

In a really difficult market Freddie Dryden and the team at Jackson Stopps in Lindfield managed two sales for us this year. Honestly a pleasure to work with and one sale with a particularly tricky chain was a testament to his handling of the situation. We cannot recommend Freddie, Toby and the team highly enough.

David · 30 August 2025

★★★★★ 5/5

Google

Great service from everyone I dealt with at Eccleshall office, particularly Chelsea and Jonathan. Helped deal with all the stages of the sale and provide reassurance and support. Many thanks

Steve · 29 March 2026

★★★★★ 5/5

Google

Excellent and very professional real estate agency. Highly recommended. Senior professionals only, who know the business and work closely together. Great experience from reception to sales to management. A huge thank you to Toby and his team. We live now abroad but would love to buy or sell our next property with you…

DH · 30 August 2025

★★★★★ 5/5

Google

Thankyou for two great viewings today on two great properties. Lisa was very helpful answering any questions we had. We didnt feel rushed looking around, great service ! Thankyou

Laura · 29 March 2026

★★★★★ 5/5

Google

I purchased a property with LL Estates They were tough to negotiate a price with and had their vendors’ backs throughout the process in what was a somewhat difficult sale before Christmas. They were responsive when I needed them to be and acted as a wonderful middle agent for a complicated sale. Thank you to Mel and the team who were professional throughout the whole process.

D · 23 March 2025