Every review we hold for the Rhuddlan office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleNever deal with these people! Rude and aggressive tactics. £20,000 out of pocket and no house! They haven't explained why they pulled the plug on us even though we found a new buyer and took a major low offer on our home to please these people, very upsetting.NegativeProfessionalism
Jamie · 26 August 2022
Agent replied · 15 June 2024
Thank you for your feedback, sorry to read that you feel we have been rude and aggressive, it certainly is never our intention to make anyone feel this way. We have had to take instructions from the seller of the property, they have now decided to put their property back on the market which is out of our control. We wish you all the best with your next purchase. Louise & the team
★★★★★ 5/5
GoogleWe met and received valuations from 3 Estate agents. LL Estates were well above the rest. Very professional and we have listed our house for sale with them. Within a few days they had introduced us to three viewings and we're hoping for a firm offer soon. Highly recommended.
Peter · 16 June 2022
Agent replied · 15 June 2024
Thank you Peter for your lovely words, we are delighted you chose us to sell your property and we have now found you a buyer. We look forward to a smooth sale. Best wishes Louise & the team
★★★★★ 5/5
GoogleHaving successfully sold our house with LL Estates we are more than happy to recommend their service to others. Emily, Sabrina and Sam have all been so helpful, friendly and professional and we very much appreciate the service they have given and the work that they have put in.
Judith · 16 June 2022
Agent replied · 15 June 2024
Thank you for your amazing kind words and special mentions about our team. We really enjoyed working with you and selling your property. Wishing you all the best, Louise & the team 😊 …
★★★★★ 5/5
GoogleAmber Ayling conducted herself in a professional manner and was always proactive.
Ian · 25 November 2024
Agent replied · 9 December 2024
Thank you for taking the time to leave us a 5 star review and for the special mention to Amber. Wishing you all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleLL Estates sold my property recently, service was very professional, I was kept well informed all through the sale. All the staff I had dealings with were always polite and helpful. Would definitely use this Estate Agent again.
Alison · 16 June 2023
Agent replied · 15 June 2024
Thank you so much Alison for the fantastic review and taking the time to review us. We look forward to working with you again in the future. Best regards Louise & the team
★★★★★ 5/5
GoogleWith a difficult purchase chain LL estates went above and beyond to make the process as easy as possible they continue to look after my interest financially even after the sale has completed. Can not recommend them enough.
Matt · 16 June 2023
Agent replied · 15 June 2024
Thank you Matt for your very kind words we really appreciate you taking the time out to leave us a review. Wising you all the best 😊 …
★★★★★ 5/5
GoogleLL Estates sold my property. I live about 4 hours drive away but LL Estates made it easier to deal with. They kept me better updated on progress than the solicitors had done. I would recommend these
Geraint · 16 June 2023
Agent replied · 15 June 2024
Thank you Gaz, glad we were able to help with the process and make things easy for you. Thank you for your review. Best regards Louise & the team
★★★★★ 5/5
GoogleExcellent staff service and curtius felt totally at home and comfortable five star service
Kevin · 2 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review we really appreciate it, wishing you all the best in your new property, Louise & the team ☺️
★★★★★ 5/5
GoogleI am just nearing the end of the purchase of my first ever home and I can honestly say I’ve had a great experience, nothing was too much trouble at all and Sabrina couldn’t do more to help. Very polite and efficient, always reply to your emails promptly. Thank you so much!PositiveResponsiveness
Hannah · 26 August 2021
Agent replied · 15 June 2024
Thank you so much Hannah for taking the time to review us, and for Sabrina’s special mention. It has been a pleasure to help you purchase your first property and we wish you all the luck in the future. Thank you again, Louise & the team
★★★★★ 5/5
GoogleLL state staff is very professional. They provide all services required for mortgage hence you don't need to go at different places. Teams response is very quick and clear. I would highly recommend it .
Nosheen · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review we really appreciate it and we look forward to working with you through the sales process. Warm regards Louise & the team
★★★★★ 5/5
GoogleWe used LL Estates to assist with the sale of our property. From the initial contact right up to completion the communication from the whole team was fantastic and I would highly recommend their services
David · 16 June 2023
Agent replied · 15 June 2024
Thank you so much David for the amazing review and feedback, it was a pleasure to work with you, wishing you all the best, Louise and the team :)
★★★★★ 5/5
GoogleMade the buying process very easy, was always informed of progression and had very friendly, approachable staff that were happy to help. Would highly recommend and would use again in the future. Thanks LL!
Christian · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for the amazing review, we are so happy we could help you and wish you all the best in your new home. Best wishes Louise & the team 😊 …
★★★★★ 5/5
GoogleReally pleased with the service we’ve received from LL Estates. Staff have been professional and friendly throughout the buying process, and have kept us updated on all progress. Thanks especially to Sabrina and Danielle!
Josh · 16 June 2023
Agent replied · 15 June 2024
Many thanks Josh for taking the time to leave us a great review, thanks for the special mention for Sabrina and Danielle also. Wishing you lots of luck in your new home, all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleVery helpful in all they did for me
June · 18 November 2024
Agent replied · 15 June 2024
Thank you ☺️
★★★★★ 5/5
GoogleThe best experience I have had with any estate agents. The whole team have helped through the whole experience
Phillip · 16 April 2024
Agent replied · 15 June 2024
Thank you Phil for leaving us such great feedback, good luck in your new home wishing you all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleA truly friendly, professional and efficient organization, that has never let me down in any capacity. I recommend all aspects of the services that they offer. Thank you so much LLESTATES!
Eric · 16 June 2023
Agent replied · 15 June 2024
Thank you Eric, it has been a pleasure working with you over the years, and we look forward to working with you again in the future. Wishing you all the best, Louise & the team ☺️
★★★★★ 5/5
GoogleMy experience was brilliant, buying a house was made so easy for me due to Jack. He was lovely, professional and and kept me up to date throughout the whole process
Samantha · 16 June 2023
Agent replied · 15 June 2024
Thank you for your wonderful review! We are thrilled to hear that your experience with LL Estates was brilliant and that Jack made the process of buying a house easy for you. Our team takes pride in providing excellent service. We appreciate your kind words and thank you for choosing LL Estates. All the best Louise & the team 😊 …
★★★★★ 5/5
GoogleGreat comnunication throughout the buying process and well wishes were received on completion with a very nice welcome pack for our new home thanks to all at LL Estates
Dwayne · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a fantastic review, it was a pleasure to work with you, all the best Louise & the team 😊 …
★★★★★ 5/5
GoogleJust wanted to shout out to the team at LL Estates and in particular to Sabrina for her persistent chasing up of the sale. Thanks for all of your efforts it has been much appreciated, regards The Sharp family
Lisa · 16 June 2022
Agent replied · 15 June 2024
Thank you so much for your amazing review and for the special mention to Sabrina. Wishing you all the best in your new property, Louise & the team
★★★★★ 5/5
GoogleLL Estates are very friendly and helpful, they made the experience of moving way easier and less stressful.
Kelly · 16 February 2024
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a lovely review, it really is appreciated. Wishing you all the best Louise & the team ☺️
★★★★★ 5/5
GoogleI would like to take this opportunity to thank the owners and staff of LL Estates in both Rhuddlan and Prestatyn for their excellent service and help in my recent house sale. The sale was conducted in a very professional, efficient and polite manner and I am very happy with every aspect of the service given by this company. I will not hesitate to use them in the future for any sales, purchases or lettings that I may need assistance with. I cannot recommend LL Estates highly enough!
Tim · 16 June 2020
★★★★★ 5/5
GoogleGreat Communication Between the agent and ourselves very professional and very Helpful, would definitely purchase through again.
Robert · 8 June 2025
★★★★★ 5/5
GoogleExcellent service and communication, I never feel as if im a pain ringing the girls, they go out of their way to help and chase my purchase for me...I must say EXCELLENT SERVICE !!!!!!! Mortgages and insurance and wills... nice to know this service exists .... before I went to ll estates found other companies didnt ring me back, just couldn't be bothered !! I cant express my high recommendations enough for ll estates :-) :-) :-) :-) :-)
Jane · 16 June 2020
★★★★★ 5/5
GoogleExcellent service from all the Ladies! We were kept informed every step of the way and we felt confident we were in good hands. Thank you!
Emma · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for your fantastic review it really means a lot to read such amazing feedback. Wishing you all the best Louise & the team 😊 …
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