5/5
The service we received from Jack Joss was utterly outstanding! We first met Jack at a property viewing over a year ago, and we were genuinely …
Trusted Agent profile · Renfrew
★★★★★
80 reviews across 2 platforms
10-12 High Street, Renfrew, PA4 8QR
Penny Lane Homes's office in Renfrew, at 10-12 High Street, is rated 4.3 out of 5 across 80 reviews on two platforms, including 75 Google reviews rated 4.3.
Every review we hold for the Renfrew office, from every platform, shown as written. First names only.
5/5
The service we received from Jack Joss was utterly outstanding! We first met Jack at a property viewing over a year ago, and we were genuinely …
5/5
Emma and Ross were an absolutely joy to deal with. Great company and helped make the sale of my flat quick and painless.
Hi Angel, we are delighted you were happy with the result and the service overall! Thank you for choosing Penny Lane Homes!
5/5
Was extremely satisfied with Calum and the team when they sold my house recently. Nothing was too much trouble and from day one it was obvious that I was dealing with an extremely professional organisation. A special shout out also to Sam who was a sheer delight, her enthusiasm was outstanding. They made the process much easier for me and I'm truly grateful. I wouldn't hesitate to highly recommend Pennylane Homes to any seller or buyer. Well done!PositiveResponsiveness, Quality, Professionalism, Value
5/5
I would highly recommend Penny Lane to anyone thinking of selling their home. Calum and Emma were great from start to finish. Always easy to get hold of and very professional. They gave good advice throughout. Especially when we were in the unfortunate position of our initial sale falling through. Thanks again for your services and helping us to sell! I should say as well that the package that was given for the fixed rate fee was very competitive and better than other local estate agents.
5/5
Jack Joss was my agent for a property I owned in Renfrew. He was wonderful, very helpful and the property sold very quickly thanks to him. I would have no hesitation in using hi again in the future.
5/5
Would highly recommend Penny Lane Homes Renfrew to anyone thinking about selling their home. We dropped in to the office to enquire about any houses for sale in the area and were so impressed by the staff that we signed them up to sell our house. Calum did a great job valuing our house and giving advice on everything from the outset. Emma was our main contact and was always there for us at every phone call or email giving us updates, explaining the whole process and keeping in touch to let us know everything. Our house sold within a week and we were delighted with the outcome. Thanks again everyone at Penny Lane Homes
5/5
Penny Lane are the 3rd agent i have tried after two failures. This so far has been a landlord life changing for me. My dedicated agent, Wayne has been on top of everything from day one, he is easily reachable, responds rapidly and does take good care of my properties and interests. I can only recommend their services.
Hello Olivier, Thank you for taking the time to leave an excellent review! We are glad that we could be of assistance. If you need any help in the future, you know where to find us! Tom
5/5
Having sold our previous property via Calum at Penny Lane Homes, there was no question as to who to use when we decided to move again. The attention to detail from correspondence, photographs and communications is beyond compare and any query answered truthfully and honestly. We were kept up to date at all times. We could not recommend Calum and Kayley highly enough for their help, professionalism and support at what can be a very stressful time.PositiveResponsiveness, Quality, Professionalism, Value
5/5
The Penny Lane Team in Renfrew have been beyond exceptional. They have helped me sell my flat within two weeks! Specially I would like to thank Kayleigh for all her hard work in updating me on the process of my sale. She is very professional and friendly. If I had any questions, Kayleigh would reply the same working day. It was great to have her support along the way. I would also like to thank Mark and Calum for providing a valuation, going to the entire process from start to finish, and answering any questions I had. I would highly recommend them to anyone looking for a highly professional service. Thanks Penny Lane!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Sold my flat through Penny Lane. Quick and simple sale. Calum was great, keep me updated and managed to smooth over some hurdles along the way. I would recommend them and I will use them again in the future I'm sure.
Thank you for taking the time to leave such a positive review! We look forward to working with you again in the future.
5/5
The Penny Lane team have been really helpful over the years we have been with them. They have kept our property and tenants well looked after and deal with any issues quickly and efficiently. Thanks to Wayne Burrows in particular :-)
Thank you for taking the time to leave a brilliant review! We are pleased that you've enjoyed working with Penny Lane Homes. We look forward to working with you in the future.
5/5
I can highly recommend the team at Pennylane, High St, Renfrew for both the letting and sales departments. Professional & efficient, offering a very personalised service. Great communication throughout.
5/5
Would highly recommend! From first meeting to final sale we were updated and using the app was so easy, very friendly and professional and costs were given up front and accurate.
5/5
Wayne is extremely professional and provides updates regularly. Experience with a previous company was not good but since Wayne took over my account, i have been extremely impressed with the level of service provided.
Hi Yinka, Thanks for taking the time to leave an excellent review. We're really pleased to hear you're happy with the level of service provided. If there's anything more we can do then please don't hesitate to get in touch. Tom Penny Lane Homes Customer Support
5/5
I’ve had the pleasure of having my flat managed by Penny Lane, and I truly couldn’t be happier with their service. From day one, their communication has been clear, professional, and prompt. Any maintenance issues are handled swiftly and …
5/5
Used Pennylane to buy and sell property. Couldn't reccomend them enough. They made the full process easy and stress free.
2/5
They need to do a better job of advising their landlords what's a reasonable claim on a deposit. First time I've ever had to go to dispute resolution. Fortunately, safedeposit Scotland reviewed the evidence and sorted it out.
5/5
From our initial meeting with Ross we knew we made the right choice with our sale. Between Ross and Emma they kept us updated and reassured through the whole process. They worked hard and we sold in a week. Highly recommended from us and would definitely use again in the future if we needed. Thanks again both of you.
4/5
My partner and daughter are renting a flat from this letting agents. At first there were few problems with the flat but after having direct contact with the owner these problems were quickly resolved, which resulted in my partner and daughter being able to like more happily and less stressful. After dealing with Penny it made us feel alot more at ease and alot happier to be letting with this company.
Hi Sean, I am very sorry to hear of the issues you are experiencing. Could you please email me the details so I can investigate this as a matter of urgency for you? We as an agent act on behalf of the landlord so this would have to be taken up with your landlord if there are issues with the property, I can try and help resolve this and give you guidelines on steps you can take to having the property rectified. My email address is pennyc@plfs.co.uk I look forward to hearing from you. Kind regards Penny McGinley
5/5
Great service, very efficient and helpful especially Kayleigh who went beyond even though she didn't have too. Once again thanks.
Hello Lyndsay, thank you for taking the time to leave a great review. We love to go above and beyond to make the process as easy as possible for our customers. If we can ever help in the future, please don't hesitate to get in touch!
1/5
Don’t sign up until you have read all the terms and conditions.
5/5
We are happy to recommend Penny Lane Homes after a pleasant and successful experience selling our flat with them. Communication is everything and Ross and Emma always responded promptly when contacted and kept us up to date with their ongoing efforts.
Hi James, we appreciate you leaving a review and are delighted that you would be happy to recommend us after a pleasant and successful experience! Thank you again for choosing Penny Lane Homes!
5/5
Very friendly and helpful, thank you Penny Lane
5/5
I was recently looking to purchase a property in Renfrew that was for sale with Penny Lane Homes. I decided not to pursue that particular property. However I found them to be extremely helpful, I would contact Calum in their Renfrew office to ask his professional advice on the home report etc. I would highly recommend Penny Lane Homes and will definitely be selling with the in the future.
Hello Chris, Thank you for your positive review about our company and our team member Calum, he is a real asset to the team and does things the Penny Lane way! If you are looking for any future property related assistance please don't hesitate to get in touch. Kind regards Penny Canning Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Penny Lane Homes's Renfrew office has 80 reviews across two platforms: 75 on Google, 5 on Facebook.
Penny Lane Homes Renfrew is rated 4.3 out of 5 across all 80 reviews, and 4.3 out of 5 on Google from 75 reviews.
Penny Lane Homes Renfrew, 10-12 High Street, Renfrew, PA4 8QR.