Every review we hold for the Reigate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMatt and James at Andrews have been…
Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!
Jennifer · 14 August 2026
Agent replied · 23 September 2026
Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.
★★★★★ 5/5
TrustpilotElliott and Antonia at Andrews Downend
Elliott and Antonia were really helpful and arranged the viewings for our property in a short time scale after the property was first advertised. We were really impressed with their professional and the courteous way of dealing with us and the viewings which followed. We would certainly recommend sellers and buyers to contact Andrews in the Downend area.
Gary · 23 April 2024
Agent replied · 12 June 2024
Hi Gary and Angela, brilliant to see that the team in Downend, especially Elliott and Antonia have been really helpful with everything so far and have provided you with a professional and personal service. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat takeover from Luke
Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.
Alasdair · 4 October 2023
Agent replied · 12 June 2024
Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys
★★★★★ 5/5
TrustpilotWe had a fantastic experience with this…
We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.
Yi · 9 October 2026
★★★★★ 5/5
GoogleMaria was great! She guided me and my SO through our first flat viewing and explained how the processes worked in great detail. She also answered any lingering questions we had really professionally. Even if we don’t get the flat we would like, will definitely be speaking to Maria in the future for any rental needs.
Ellie · 25 May 2024
Agent replied · 22 October 2024
Hi Ellie, thanks for the five star review. We are so pleased that your first viewing was such a positive experience and we know that Maria will really appreciate seeing your positive feedback. Thanks again for sharing and good luck with your property search, Rhys.
★★★★★ 5/5
TrustpilotThe Andrew Property Group are great!
The Andrew Property Group have been extremely helpful and friendly during my property search. Ben Holman especially has been very honest about the properties I have viewed, and shared his knowledge regarding "renting in Bath"... 5 stars!! :)
Luke · 3 June 2026
Agent replied · 5 June 2026
Hi Luke, thank you for your wonderful review! We're thrilled to hear about your positive experience with Ben and our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes, Andrews Head Office.
★★★★★ 5/5
TrustpilotAndrews exceeded my expectations
Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!
Rumbidzai · 6 October 2024
Agent replied · 24 October 2024
Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!
★★★★★ 5/5
TrustpilotHad a very good experience with Andrews estate agents Downend
Had a very good experience using the services of Andrew Estate Agents Downend recently for the sale of our house. They kept me informed of progress at every stage of the process. We dealt with Antonia particularly, but everyone was easy to deal with and very polite. All round a good experience.
Barbara · 31 July 2024
Agent replied · 24 August 2024
Thank you, Barbara! We're thrilled to hear about your positive experience with Antonia and our team. Your kind words and 5-star rating mean a lot to us. Best wishes in your new home!
★★★★★ 5/5
TrustpilotI’ve had a very good experience with…
I’ve had a very good experience with Andrews Sutton and Wallington. Antoine gave me very honest feedback on my property during the initial valuation. I believe this feedback helped me find a good buyer within a couple of weeks. James and the team have been very communicative and solution orientated throughout the whole process.
CrystalHP · 26 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. Fantastic to see that Antoine and the team were on hand to help you right from the start, we know they will all appreciate you recognising their efforts. Thanks again, Rhy
★★★★★ 5/5
TrustpilotBig thanks to Sophia at Andrews!
Finding a home in Bath was smooth sailing thanks to Sophia! From the get-go, she was quick to respond and always made us feel at ease. No matter how many questions we threw her way (and it was quite a few!), she tackled them all with a smile and genuine helpfulness. We couldn't have asked for a better experience. Highly recommend!
Sophia · 5 February 2024
Agent replied · 12 June 2024
Hi Sophia, thank you for the five star review, brilliant to see that Sophie in our Bath team was so helpful and more than happy to take all your questions, buying a house is big step after all! Thanks again for sharing your experience, it's so pleasing to see how positive it was for you. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews is a professional company…
Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏
Richard · 12 December 2023
Agent replied · 12 June 2024
Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotAndrews Property Lettings
All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.
Martyn · 25 August 2026
Agent replied · 23 September 2026
Hi Martyn,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa
★★★★★ 5/5
TrustpilotLorna
Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process
Zak · 18 August 2026
Agent replied · 23 September 2026
Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleI first spoke to Amanda Stoakes when I called Andrew’s to enquire about a property, Amanda was very helpful from the get-go telling me about the area and booking us in to view, it was really easy to speak to her, she is very polite and friendly. I went to view a property and Amanda was professional, enthusiastic and was happy to help address any queries I had. I would highly recommend her to my friends.PositiveResponsiveness, Professionalism
Hana · 23 October 2022
Agent replied · 22 October 2024
Hi Hana Crawford, thanks so much for leaving us a 5 star review!
★★★★★ 5/5
TrustpilotLisa is a star!
I can’t begin to thank Lisa and the team at Andrews Southville enough for all their help with purchasing our house. Lisa went above and beyond to help us and was by far the best estate agent I have ever worked with. Communication was superb - I could always get through to someone on the phone. I wish I had sold my flat through Andrews too!
Frances · 27 September 2023
Agent replied · 12 June 2024
Hi Frances, really appreciate you writing a five star review and sharing your experience. Fantastic to see that Lisa and the team is Southville were on hand to assist you throughout your journey. 'The best agent I have ever worked with' is high praise indeed, we know Lisa will be so pleased to read your review. Thank you, Rhys.
★★★★★ 5/5
GoogleI just wanted to make sure Isaac gets the hype he deserves he’s been nothing but amazing since my first phone call with him he genuinely cares about the service and support he gives you and makes you feel in safe trusting hands such a genuine gentleman and if I have any future investment property’s I will definitely be reaching out to Isaac again for sure thanks again Isaac your truly a rare soul and amazing at your job 5 stars all the way
Rowena · 28 April 2025
Agent replied · 19 May 2025
Thank you, Rowena, for your wonderful feedback! We're thrilled to hear about your positive experience with Isaac. Your kind words mean a lot to us, and we're delighted to have earned your trust. Looking forward to assisting you with any future property needs! Best wishes, Jake
★★★★★ 5/5
TrustpilotI cannot recommend Andrews Property enough
I cannot recommend Andrews Property Group enough for their outstanding support throughout my process. From the initial inquiry to the final signing. Shout out to Jennifer who went above and beyond to ensure a smooth experience and when the extra mile. She has instilled confidence and trust and if you are seeking an estate agent look no further than Andrews
Heather · 10 February 2024
Agent replied · 12 June 2024
Hi Heather, thank you for the five star review. We are so pleased that you've had such a positive experience throughout your search and move in. Jennifer will be delighted to see the feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotMy move with Andrews, Midsomer Norton
Andrews Estate Agent in Midsomer Norton were really helpful with my move this September. The staff were always available for help and advice which made the whole process less stressful. I want to say thank you to Lisa, and particularly Holly who dealt with the purchase of my property. I am really grateful to you for your prompt communication, and for everything you did to help.
Andy · 23 September 2023
Agent replied · 12 June 2024
Hi Andy, thank you for the kind review and leaving a five star! Fantastic to see the team in Midsomer Norton was on hand to help you through the process. Thank you again and we wish you all the best, Laura.
★★★★★ 5/5
TrustpilotFantastic service
Tony, Akshar and Akuwa were fantastic. Had trouble selling in a difficult market but Andrews team sold our house and got us through the nightmare of dealing with solicitors and we managed to sell and get into our dream house. Highly recommended, will go above and beyond to make sure everything goes smoothly.
JB · 15 June 2024
Agent replied · 19 June 2024
Thank you for the review for the team in Worcester Park, we know they will really appreciate seeing your feedback. Fantastic to see that we've allowed your dream move happen! Thanks again for sharing your experience, Rhys
★★★★★ 5/5
TrustpilotJodi is warm, friendly and helpful
I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything 😊
Sara · 25 October 2023
Agent replied · 12 June 2024
Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys
★★★★★ 5/5
TrustpilotWe have a few properties we rent out…
We have a few properties we rent out through Andrews and have built a good rapport with julie Calver.
Steve · 24 September 2026
Agent replied · 10 October 2026
Dear Steve,
Thank you for your wonderful review and for highlighting your positive experience with Julie Calver. We're thrilled to hear about the rapport you've built. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Best regards,
Andrews Head Office
★★★★★ 5/5
TrustpilotOutstanding staff
Would like to say how friendly, helpful, patient and understand Sarah Robinson (Gloucester branch) has been particularly with me since my mum passed away in 2020. The service Sarah provided us has been outstanding and at times above and beyond. Sarah is a diamond asset to your company. Thank you from the bottom of my heart for everything you have done over the years!
Sara · 16 October 2023
Agent replied · 12 June 2024
Hi Sara, thank you so much for taking the time to leave us a five star review. So sorry to read about your mother however we are pleased to read that Sarah has been on hand to help you out through difficult times. We know Sarah always tries her best to assist our brilliant customers and it looks as if she's delivered a great service for you too. Thanks again for sharing this fantastic review for Sarah, we wish you all the best for the future. Thanks, Rhys
★★★★★ 5/5
TrustpilotI have to say that Emma is a superstar
I have to say that Emma is a superstar. She was the most professional and friendly salesperson we encountered during our home viewing experience. We loved her service. Her responses and suggestions were always very timely and helpful throughout the home buying process. We recommend Emma to everyone. Z & S
Y · 1 July 2024
Agent replied · 24 August 2024
Thank you for the review and recommendation. It is fantastic to hear how Emma was the most professional and friendly agent you came across and assisted in your search. Thanks again , Lisa
★★★★★ 5/5
TrustpilotAm so happy with the whole team
Am so happy with the whole team. The letting team mostly cartin and her manager took an extra effort to help me set up everything. Am really happy and work with them. They pay attention to detail.
Leila · 18 May 2026
Agent replied · 5 June 2026
Hi Leila, thank you for your wonderful feedback! We're thrilled to hear that Cartin and the team made your experience exceptional. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
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