Trusted Agent profile · Reigate
★★★★★
2,288 reviews across 3 platforms
39 Bell Street, Reigate, RH2 7AQ
Andrews Estate Agents's office in Reigate, at 39 Bell Street, is rated 4.7 out of 5 across 2,288 reviews on three platforms, including 193 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reigate office, from every platform, shown as written. First names only.
5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
5/5
TrustpilotShamiya was very professional but also…
Shamiya was very professional but also gave great insight into the property we viewed. She made us feel at home straight away, she was very knowledgeable and answered all our questions very clearly. I would definitely use the same Andrews branch again.So thank you to the team 🙏
Hi Ashley, thank you for the five star review. Fantastic to see that Shamiya has been so helpful to you and made your viewing experience and enjoyable one. Thanks, Rhys
5/5
TrustpilotShannon in the Clifton branch has been…
Shannon in the Clifton branch has been great at handling all my questions and issues with regards to being a landlord so I can’t recommend them enough. Great service as always. Thanks for the help.
Hi Adam, thank you for your wonderful feedback! We're thrilled to hear Shannon provided excellent service. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
5/5
TrustpilotHighly recommend Andrew’s
Highly recommend Andrew’s, cannot fault the team at the Southville branch, competent throughout whole process. Fast, reliable, competent and trustworthy. The whole team there are exceptional, a huge thanks to Lisa who made the whole process less stressful, I wouldn’t use any other agent moving forward.
Thank you, Collette! We're thrilled to hear about your positive experience with our Southville branch. Lisa and the team will be delighted to know they made your process smooth and stress-free. We look forward to assisting you again in the future!
5/5
TrustpilotI was surprised when one of the agents…
I was surprised when one of the agents got back to me after I dropped a voice mail, honestly I wasn't that based on my previous experience with property agents. Shamiya was also pleasant, She took her time to give explanations about the property and answer question.
Hi Ibukun, fantastic to see that you got the level or service and support you needed when looking for your new home. Thanks, Rhys
5/5
TrustpilotGurmit has always been very helpful and…
Gurmit has always been very helpful and professional with everything. I recently had a minor leak in the property that I rent. This was fixed in a very short period of time.
Dear Helen, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Gurmit and our team. Your satisfaction is our priority, and we’re glad we could assist you promptly. Best regards, Andrews Head Office
5/5
TrustpilotAbsolutely amazing and very…
Absolutely amazing and very professional.I mainly dealt with Issac and Rana, although everyone in the office is very welcoming and chatty.Great customer service skills too.Updated constantly! It’s was such a smooth experience Thank you guys so much!
Thank you, Debbie! We're thrilled to hear about your smooth experience with Issac, Rana, and our team. Your kind words mean a lot to us. We look forward to helping you again! Best wishes, Jake
5/5
GoogleWe had a wonderful experience buying a property through Andrews in Reigate. Isaac was a superstar and was great at mediating the sale and pushing the pace to keep things on track. The only downside is that now that we've completed it's a shame I won't get to catch up with Isaac every week. Such a nice guy.
Hi Amar, we are so pleased the team in Reigate delivered such a positive experience for you. We know Isaac works incredibly hard for his customers so it's always great to see his efforts recognised. Additionally it's brilliant that you managed to build a strong relationship throughout your dealings with us. We hope you've settled into your new home, thanks, Rhys
5/5
TrustpilotWe recently purchased our first…
We recently purchased our first property together in Reigate, which as a young couple was extremely daunting. Isaac was especially supportive and could not have been more helpful throughout the entire process. I would definitely recommend Andrews if looking to buy a property in this area!
Hi Alex, thanks for the review. Congratulations on buying your first home! We fully understand that buying a home can be a daunting task, especially your first, so it's amazing to see that Isaac was so supportive to you throughout your experience with us. Thanks, Rhys
4/5
TrustpilotWe bought a house in Stoke Gifford with…
We bought a house in Stoke Gifford with the help of Nick and Bethany and the experience was good.
Dear Jaya , , thank you for your positive feedback! We're delighted to hear that Nick and Bethany made your home-buying experience in Stoke Gifford enjoyable. Your satisfaction is important to us, and we appreciate your 4-star rating. Best wishes in your new home , Lisa
5/5
GoogleAndrews were exceptional when we bought our house. Matt was extremely efficient, professional and did everything he could to get us into our property as quickly as he could chasing up the other relevant parties. Thanks again to all the team!
Thank you, Chloe! We're thrilled to hear Matt and the team provided exceptional service. Enjoy your new home!
5/5
TrustpilotGreat first time buyers experience with Kalie Vallis
Our estate agent Kalie Vallis at the Keynsham branch has been amazing. As first time buyers my partner and I were completely new to the buying process but Kalie has been so helpful every step of the way, promptly replying to emails and always being available for a phone call. Thank you Kalie!
Hi Luke, thank you for taking the time to write a five star review. Fantastic to hear Kalie has been amazing and helped you every step of the way during your property hunt as first time buyers, I am so happy she could help. Thanks again and all the best, Laura.
5/5
TrustpilotGreat Experience in Reigate
We had a wonderful experience buying a property through Andrews in Reigate. Isaac was a superstar and was great at mediating the sale and pushing the pace to keep things on track. The only downside is that now that we've completed it's a shame I won't get to catch up with Isaac every week. Such a nice guy.
Hi Amar, thank you for the review. Brilliant to see that the team on Reigate have been pushing your sale through.We know Isaac works really hard and builds great relationships with customers so it's great to see a review like yours. Thanks, Rhys
5/5
TrustpilotHonest,professional,efficient at all times
Excellent communication, honest and professional advice right from the beginning, very approachable at every level and they did exactly what they said based on knowledge and experience from the outset. They were able to arrange additional services such as house clearance, also of a very high standard. Emma Mussert was instrumental in ensuring communication and follow-through. I highly recommend Andrews.
What a great read! We are so pleased you had a great experience with our Bath office and that we were able to assist through every step of your journey, providing honest updates along the way. We know Emma takes extreme pride in her work and getting the best for all our customer, she will be over the moon with your fantastic review of her efforts. Thank you, Rhys.
5/5
TrustpilotAndrews Crawley and Horley Team
Maria Tracey and Ed really listened to what I was in search for and worked tirelessly to help me find my ideal property in the Horley area...Thanks to their perseveranceI now have somewhere I can call home Thanks Guys!
Thank you, Amaechi! We're thrilled to hear that Maria and Ed could help you find your ideal home in Horley. Your kind words mean a lot to us! Best wishes , Lisa
5/5
TrustpilotHands on style
Tanya was very straightforward to deal with. She was a lot more hands on than most estate agents we have dealt with. She worked hard to keep things on track, keeping in regular contact with us and the two firms of solicitors. We are grateful to her for all her hard work.
Hi Martin, thank you for the five star review. We know Tanya will really appreciate seeing your feedback and we are so pleased her hard work to push everything along has been recognised. Thanks again, Rhys
5/5
TrustpilotMany Thanks to Jennifer on the Lettings…
Many Thanks to Jennifer on the Lettings Management at the Headington Branch, I required a particular replacement fridge and although manufacturers are now discontinuing this product, thanks to her experience and ability to speak with Contractors one has been sourced and avoids alterations etc at the property.Well Done.
Hi Alan, thank you for the five star review. Great to see that the team in Headington have been so helpful to you and were able to use their experience in order to resolve your issue. Thanks again, Rhys
5/5
TrustpilotStephen is always informative
Stephen is always informative, helpful and cordial in the two property views I've conducted with him. As a local he has in depth knowledge of the area which is invaluable. It's a pleasure to be greeted by him and shown around the property.
Thank you, Emily. Your feedback about your property viewing experience with Stephen is really appreciated.
5/5
TrustpilotMichelle is a great property manager to have
Our property manager Michelle at Andrews Southfields is helpful time and time again. She always goes above and beyond and is very responsive to any queries we have. She has just renewed our tenancy once again and kept us updated at every stage. Thank you!
Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.
5/5
TrustpilotFirst impressions are lasting!
Throughout my quest looking for a home, I have never felt so at home, welcomed and reassured.This has been a frustrating and draining experience for me but I am optmistic that with Andrews by my side, I will be successful.The team was warm and welcoming but a special lady put me at ease. Thank you Shanon!
Hi Kathy-Ann, what a fantastic review, we know that house hunting can be a stressful time with lots of twists and turns, however it's brilliant to see that Shannon and the team have been on hand to help you through every step of the way.Thanks, Rhys
5/5
TrustpilotBest letting agent and property managers we’ve worked with
We have been renting for a very long time and Andrews have been by far the best move in experience. The property had a lot of issues and they covered everything with great communication and nothing ignored. Jasmine and Louisa were both a great help. Very happy!
Hi Sam, we appreciate you sharing your experience with us and it's great to see it has been such a positive one. Thanks again, Rhys
5/5
TrustpilotI spoke with Molly and I was given…
I spoke with Molly and I was given extremely helpful and practical information. I was told I would be kept aware of anything in future that could be done to help as well.
Thank you for your wonderful feedback! We're thrilled to hear that Molly provided you with helpful information. We look forward to assisting you in the future.
5/5
TrustpilotI was shown a property to rent
I was shown a property to rent, by Nancy Henley on Saturday. From your Horley offices. Nancy was friendly, helpful and above all professional. I have dealt with plenty of estate agents over the years. This includes my house sell, back in April 2018. Nancy was a pure delight, by far the best estate agent I’ve met. thank you
Hi Hannah, really pleased to see you had a fantastic experience with Nancy and the team in Horley. The best agent you've ever met is certainly high praise indeed and we know Nancy will be so pleased seeing this review.Great to see that Nancy was everything you'd want in an agent, good luck with your search and move, thanks Rhys.
5/5
GoogleIsaac is not your regular agent! He made my house-hunt such a stress free experience and now I have the freedom and knowledge to focus on what really matters - making a house a home ❤️ it's rare to find such excellent service and he absolutely deserves the praise (and a raise!)
Hi Mimi, thank you for the review. Brilliant to see that Isaac made such a fantastic impression and made your experience stress free, that certainly is an achievement when moving home is involved! Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.
