Every review we hold for the Reigate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Sophia, for your great work
Sophia And all the other team at Andrew’s were absolutely fantastic. They went out of their way to help me and the purchaser to have a smooth house sale. A really great team of people to work with. I would highly recommend Andrews and particularly Sophia.Thank you so much for your help and all your brilliant support. Very best regards, Juliet.
Juliet · 20 May 2024
Agent replied · 12 June 2024
Hi Juliet, thank you for your lovely five star review. Amazing to see Sophia and the team have been a massive help on the sale of your property and made it as smooth as possible for yourself. Thank you for the recommendation too and all the best for the future, Laura.
★★★★★ 5/5
TrustpilotMark Anderson was fantastic
I will definitely recommend Mark Anderson at Southfield branch. He was fantastic and very helpful during the selling although was a very long process he was always there to support me and to answer to all my questions and doubts . Many thanks Mark for your hard work.
Célia · 13 December 2024
Agent replied · 24 December 2024
Thank you, Célia, for your kind words! We're thrilled to hear about your positive experience with Mark at our Southfield branch. Your recommendation means a lot to us. We'll be sure to pass along your appreciation to Mark. Best wishes , Lisa
★★★★★ 5/5
TrustpilotIsabelle provided exceptional service…
Isabelle provided exceptional service during my recent property viewing and over the phone. Her professionalism, attentiveness, and dedication to ensuring a positive customer experience were truly commendable. She went above and beyond to address all my inquiries and made the entire process seamless and enjoyable. I highly recommend Isabelle for her outstanding customer service skills and expertise in the real estate industry.
Bashir · 19 April 2024
Agent replied · 12 June 2024
Hi Bashir, thank you for the five star review. Brilliant that Isabelle has provided you with an excellent experience and delivered a great service to you. Thank you for sharing your feedback, it's greatly appreciated. Thanks, Rhys
★★★★★ 5/5
GoogleIsaac was helpful and polite everytime we spoke and kept us informed each step of our sale
Jess · 27 November 2025
Agent replied · 27 December 2025
Dear Jess, thank you for your wonderful feedback! We're thrilled to hear that Isaac provided excellent service throughout your sale. Your satisfaction is our priority, and we appreciate your kind words. … More
★★★★★ 5/5
TrustpilotMy experience with APG is nothing short…
My experience with APG is nothing short of wonderful especially because of the excellent staff. My interaction with them was really helpful. Particularly Sammi who treated me like a long time friend. He was so understanding, empathetic, and supportive. I feel hopeful already that I will find the type of property to rent with APG.
Evelyn · 13 August 2024
Agent replied · 24 August 2024
Thank you, Evelyn! We're thrilled to hear about your positive experience with Sammi and our team. Your kind words motivate us to continue providing excellent service. We look forward to helping you find the perfect property!
★★★★★ 5/5
TrustpilotThe Causeway
Would like to thank all of the team in Winterborn branch for their great work on the sale of our property. The team are a great bunch and really do care and always endeavor to support you as a seller 100%.
John-Henri · 4 June 2026
Agent replied · 5 June 2026
Thank you, John-Henri, for your wonderful feedback! We're thrilled to hear about your positive experience with our Winterborn branch. Our team is dedicated to providing exceptional service, and your kind words mean a lot to us. We appreciate your support!
★★★★★ 5/5
TrustpilotKyle Sykes
This is a review for Kyle Sykes. Kyle has been helping us find tenants for our house near Radstock. It has been a slightly slow process because some prospective tenants have pulled out e.g. due to changes in their circumstances. However Kyle has communicated promptly and accurately and taken the necessary action at each point. All in all, we've been very satisfied.
Simon · 30 March 2024
Agent replied · 12 June 2024
Hi Simon, thank you for the terrific review. We know that Kyle will be really pleased to see your kind feedback, especially to recognise his efforts in keeping you updated even in what was a tricky situation. Thank you for your patience and trust to find you suitable tenants. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service from Liz
Our property manager Liz T always communicates very well, and her experience really helps us as landlords. Years of consistently good experience, great at finding and managing tenants too.
Gareth · 25 August 2026
Agent replied · 23 September 2026
Dear Gareth ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Liz T. Her dedication and expertise are truly invaluable. We appreciate your continued trust in us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotA big thank you to Jennifer at Headington Oxford Branch
A big thank you to Jennifer at Headington branch in Oxford. And the team. Brilliant experience from day one I have been a contractor with Andrews for over a year now and I believe they are the best. Specially Jennifer. A very Honest helpful individual. Always there to help the clients and contractors making sure best service is provided.
Ktk · 25 May 2024
Agent replied · 12 June 2024
Thank you for the review. We know Jennifer will really appreciate seeing your feedback and it's amazing to see that you've built a strong relationship being able to help our tenants & landlords alike when required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotRecent property purchase.
During a recent property purchase we made via Andrews in Worcester Park, we had the pleasure of dealing with Anthony (Tony) and his team. At every stage Tony would keep us updated and was always at the end of the phone if and when required. We really could not have asked for more support during the whole process. Thank you Tony and the team.
Chris · 12 February 2024
Agent replied · 12 June 2024
Hi Chris, thanks for sharing your experience with us, brilliant to see that Tony and the team in Worcester Park have been so helpful to yourself through every step of your move. Thanks again for the feedback, we (and Tony) really appreciate it, Rhys.
★★★★★ 5/5
TrustpilotHolly did a very good job keeping me up…
Holly did a very good job keeping me up to date every step of the way when I put my house up for sale. When the first buyer dropped out Andrews remarketed and sold it again within a week. If Holly was unavailable Lisa got in touch they were an excellent team.
Hilary · 18 September 2024
Agent replied · 24 October 2024
Thanks for your feedback, Hilary. We're thrilled to hear about your positive experience with Holly and Lisa.
★★★★★ 5/5
TrustpilotNancy couldn’t have been more helpful
Nancy, Isaac and Matt were fantastic. They always kept us up to speed and were quick and flexible when dealing with our requests. Unlike other estate agents we’ve dealt with, it never felt like we were getting too much or too little contact from them. It was just right.
James · 3 November 2024
Agent replied · 24 December 2024
Thank you, James. It's great to hear that Nancy, Isaac, and Matt provided you with excellent service. Your feedback means a lot to us.
★★★★★ 5/5
TrustpilotFast and Efficient
I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.
Sara · 10 April 2024
Agent replied · 12 June 2024
Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys
★★★★★ 5/5
TrustpilotVery good property managers
Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them
Ebenezer · 28 May 2026
Agent replied · 5 June 2026
Dear Ebenezer, thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management team. We look forward to assisting you with another property in the future. Your satisfaction is our priority!
★★★★★ 5/5
TrustpilotWe were looking for a house to rent in…
We were looking for a house to rent in Keynsham, Harpindor at the Downend branch was very helpful in arranging viewings and constant communication made the tenancy agreement run smoothly.
Gus · 12 August 2026
Agent replied · 23 September 2026
Dear Gus ,
Thank you for your wonderful feedback! We're delighted to hear that Harpindor provided excellent service and made your rental experience smooth. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
★★★★★ 5/5
GoogleI completed on the sale of my house on 1st November 2024. The whole of my experience with the Andrews team in Reigate, was a very positive and professional one throughout.
Matt came to view and value my home back in April. From the start, I felt very comfortable and at ease at the way it was conducted. All the staff that I came into contact with (Nancy, Isaac, Steve & Connor) were very friendly and courteous. They all went out of their way to offer help and advice. All were very proactive and always ‘kept me in the loop’ and updated.
It was Nancy who secured the sale of my house at the end of May. She constantly followed up on the various stages of the sale and always kept me briefed by phone and email.
I was absolutely thrilled when contracts were exchanged and completion took place.
Although house selling/buying is always a stressful time, Andrews alleviated much of the pressure.
I would have no hesitation in recommending Andrews Estate Agent in Reigate, Surrey.
Thank you so much to Matt, Nancy and the rest of the team!
Maureen · 5 November 2024
★★★★★ 5/5
TrustpilotI have been looking for a property and…
I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.
Elise · 19 October 2024
Agent replied · 24 October 2024
Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotVery professional
We just sold out flat . David Cole was fantastic during all process. He is very professional and always prompt to respond to any questions and always keeping us positive. I would highly recommend David . Thank you David for your support and hard work.
Célia · 17 December 2024
Agent replied · 24 December 2024
Dear Célia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with David Cole. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa
★★★★★ 5/5
TrustpilotWe have been using Andrews to let our…
We have been using Andrews to let our property for just over 3 years, with great success. The lettings team in Downend, in particular Shamiya and her team, have been fantastic advertising and sourcing tenants for us. Attentive, good communication and a high success rate. Overall a really good experience.
Tim · 1 October 2024
Agent replied · 24 October 2024
Thank you, Tim! We're thrilled to hear about your positive experience with Shamiya and the Downend team. Your kind words and continued trust mean a lot to us.
★★★★★ 5/5
GoogleA huge thank you to Isaac and Connor for their excellent service from start to finish - we're thrilled with our new home!! As first time buyers we were daunted by the process, but everyone at Andrews was so supportive and attentive throughout. If you want to deal with highly professional, honest and reliable estate agents, look no further.
Oli · 25 April 2024
Agent replied · 22 October 2024
Hi Oli, congratulations on your new home! Brilliant to see that Isaac and Connor have been on hand to help with everything you needed throughout your purchase. We are so pleased you had such a positive experience with us, thanks again, Rhys.
★★★★★ 5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
Fara · 4 June 2026
★★★★★ 5/5
TrustpilotWarm and Helpful Service
I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!
Debola · 7 October 2024
Agent replied · 24 October 2024
Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!
★★★★★ 5/5
TrustpilotMy differentiated estate agent experience!
Tanya at Andrews Estate Agent was my third agent for my property. It was very differentiated experience from the other agencies in that she actively pushed my property, was approachable, informative and effective and sold my property by the required deadline. Even my solicitor commented how approachable and efficient she is.
Joanna · 28 August 2024
Agent replied · 24 October 2024
Thank you, Joanna! We're thrilled to hear about your positive experience with Tanya. Your feedback is greatly appreciated, and we're glad she could meet your expectations and deadline.
★★★★★ 5/5
TrustpilotMatt and James at Andrews have been…
Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!
Jennifer · 14 August 2026
Agent replied · 23 September 2026
Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.
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