Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
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5/5
TrustpilotHamza-Bear Flat Office and various teamβ¦
Hamza-Bear Flat Office and various team members. This was the longest and most arduous sale ever (not Andrews fault) but Hamza and the team showed tenacity, diplomacy and professionalism throughout and worked hard to see the sale through to the end. It was worth it and we got there in the end. Well done!
Jo Β· 6 July 2023
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5/5
TrustpilotWe had a fantastic experience workingβ¦
We had a fantastic experience working with Andrew Bannerman from Andrews Property and Purpose, Cheam. We found him knowledgeable, professional, and dedicated to helping us. He was always available to answer any questions we had. Andrew was extremely accommodating regarding scheduling viewings and making himself available on short notice when necessary. We really appreciate it!!!
Oksana Β· 7 June 2023
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5/5
TrustpilotIssy was great
Issy was great, welcoming professional and really helpful.
Caroline Β· 20 May 2024
Agent replied Β· 23 October 2024
Hi Caroline, thank you for sharing your experience, brilliant to see that Issy was so helpful to you. Thanks, Rhys
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5/5
TrustpilotSpecial Agents
Andrew Palmer was helpful and proactive at all times, keeping us well informed on all stages of the sale
Terry Β· 20 September 2023
Agent replied Β· 23 October 2024
Hi Terry, thank you for the five star review for our Streatham team with particular mention to Andrew, great to see he was so helpful and communicative throughout your sale. Thanks, Rhys
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5/5
TrustpilotMoving in to my new home almost 200β¦
Moving in to my new home almost 200 miles from everything Iβve ever known Andrews were absolutely great from start to finish making the move easier for me. And it doesnβt stop there andrews are always on hand and very glad to help with anything you wish discuss. Thank you for all your hard work and input Iβm thoroughly enjoying my new home.
Joanne Β· 14 December 2023
Agent replied Β· 23 October 2024
Hi Joanne, we know that moving house can be a daunting process, even more so when the move is such a big one.It's amazing to see how much we helped you and made your move easier. We really appreciate your thanks and the review, it's great to see you're nicely settled in. Thanks, Rhys
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5/5
GoogleIsaac was a fantastic agent, good communication, very friendly and not pushy. Although we didn't buy the place we viewed, we appreciated his honesty. Would recommend to prospective customers
Tom Β· 23 October 2022
Agent replied Β· 22 October 2024
Hi Tom McGurran, thanks so much for leaving us a 5 star review! Weβre so pleased to hear that we were able to make this a stress free experience for you.
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5/5
TrustpilotGreat attention to detail and communication.
Honestly had such a positive and efficient experience with Andrews. Emily (Woodman) showed us the property and guided us through the entire process seamlessly. With so much care for us and attention to detail. We haven't had such a good experience with an estate agent before and we are super grateful for the positive experience that we had!
Katie Β· 27 March 2024
Agent replied Β· 23 October 2024
Hi Katie, thank you for the five star review. Great to see that Emily provided such a positive experience for you, we know she will really appreciate seeing your feedback. Thanks again, Rhys
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5/5
GoogleIt was a pleasure working with Isaac very helpful always on the other end of the phone when needed and he went above and beyond
Lewis Β· 22 July 2025
Agent replied Β· 26 July 2025
Thank you, Lewis, for your kind words and 5-star rating! We're thrilled to hear about your positive experience with Isaac. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes, Jake
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5/5
GoogleWe recently contacted Andrews in Reigate to help us find the perfect rental. Maria was so helpful showing us everything available, she is friendly, knowledgeable and professional. Thank you for all your help Maria. We are very happy in our new home. Definitely recommend Andrews - Reigate πππππ β¦
Just Β· 23 October 2023
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5/5
GoogleIt was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
Nanda Β· 23 October 2023
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5/5
TrustpilotNicole gave me brilliant advice as Iβmβ¦
Nicole gave me brilliant advice as Iβm looking into renting. Definitely the best customer service Iβve had so far!
Madeline Β· 22 September 2025
Agent replied Β· 23 September 2025
Hi Madeline, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided you with excellent advice and service. Your satisfaction is our priority, and we look forward to assisting you further with your rental needs. Best wishes , Lisa
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5/5
TrustpilotGreg was very useful and clearlyβ¦
Greg was very useful and clearly explained things to me
Richard Β· 19 March 2024
Agent replied Β· 23 October 2024
Hi Richard, thank you for the five star review. Great to see that Greg was on hand to help you with anything required through your property search. Thanks, Rhys
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5/5
TrustpilotAndrews was really responsive
Andrews was really responsive. Reece was really friendly, helpful and accommodating when we needed viewing on specific dates/times
Lucy Β· 19 September 2023
Agent replied Β· 23 October 2024
Hi Lucy, thank you so much for your kind review and glad Reece was on hand to help you with your search and were able to view a property at a suitable time. Good luck with your onwards search! Thanks, Laura.
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5/5
TrustpilotDaniel and Nancy were very helpful
Daniel and Nancy were very helpful, polite and answered all our questions. Very nice people to deal with.
Gerry Β· 15 September 2023
Agent replied Β· 23 October 2024
Hi Gerry, thank you so much for the positive review for the team in Horley, with particular mention going to Daniel & Nancy, we know they work extremely hard to keep our customers informed and take real pride in their work. Good luck with your property search, thanks Rhys.
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5/5
TrustpilotGreat service from start to finish
Great service from start to finish. As a first time landlord Shannae explained the process in a clear and professional way, making me feel at ease. Junior was a great member of the team to work with, he kept me updated and helped make the whole process extremely stress free for me.
Emily Β· 22 July 2023
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5/5
TrustpilotJustine has been amazing
Justine has been amazing. She went above and beyond during the process of selling our property
Charlotte Β· 1 November 2023
Agent replied Β· 23 October 2024
Hi Charlotte, thank you for sharing your feedback and leaving us a five star review. Great to see that Justine has been on hand to help you out through your sale. Many thanks, Rhys.
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5/5
TrustpilotLong-standing client
I have been a client of Andrews' since 1998 and most recently their efficiency and cooperation has been greatly valued, in marketing and letting my small flat within a remarkably short period of time. In particular, I enjoyed working with Shannae and her colleague, Richard, both of whom provided excellent service.
Denny Β· 23 July 2024
Agent replied Β· 23 October 2024
Hi Denny, thank you for continuing to trust us with your business over the last few decades. Amazing to see the level of service you've received has been excellent over the years. Thanks again, Rhys
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5/5
TrustpilotI had a very nice experience
I had a very nice experience, I met Shamiya who did a nice job taking me around the property she made a call to remind me of my viewing time, Thumbs up Shamiya you know your job and I can say you have passion for it.Keep up the good job.
Priscila Β· 6 August 2024
Agent replied Β· 23 October 2024
Thank you, Priscila! We're thrilled to hear about your positive experience with Shamiya. Your kind words mean a lot to us. We'll be sure to pass on your compliments to her.
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5/5
TrustpilotGreat communication
Communication was great. Lisa was very helpful throughout the whole process and answered any questions we had.
Matt Β· 27 September 2023
Agent replied Β· 23 October 2024
Hi Matt, thank you for the five star review. Great to see Lisa was on hand to help you throughout your experience with Andrews, we really appreciate your feedback. Thanks, Rhys
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5/5
TrustpilotShannon was a star
Shannon was a star. Super helpful
Caroline Β· 22 May 2024
Agent replied Β· 23 October 2024
Hi Caroline, thank you for the five star review. Great to see that Shannon was so helpful to you. Thanks again, Rhys
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5/5
TrustpilotFriendly agent
Friendly agent, and happy to answer all questions necessary. Would definitely recommend.
Dave Β· 18 November 2025
Agent replied Β· 23 November 2025
Hi Dave, thank you for your wonderful review! We're thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
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5/5
TrustpilotExcellent service and communication
I spoke to Drew (Andrew Palmer) and was really impressed by his professional and courteous manner. He was able to give some really helpful advice and I felt I could trust his expertise with my property. Andrew even followed-up with further contact, as promised and I appreciate the attention to detail, during the discussion.
Kay Β· 28 April 2023
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5/5
TrustpilotNabeeha
Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!
Nabeeha Β· 31 January 2024
Agent replied Β· 23 October 2024
Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.
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5/5
TrustpilotI was most impressed with the serviceβ¦
I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.
Mrs Β· 23 September 2024
Agent replied Β· 23 October 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.
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