Every review we hold for the Redhill office, from every platform, shown as written. First names only.
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4/5
GoogleVery good communication and answered any questions that I had. Followed up promptly with issues related to buyer's queries. As I had let the property through Leaders for many years, the Sales Dept were able to liaise with Lettings to progress some repairs required and to answer some questions for the transfer process. Overall, I would recommend this company to others thinking of selling their property in Redhill
Gareth Β· 26 August 2018
Agent replied Β· 24 August 2024
Hi Gareth, we're so glad that we were able to go above and beyond your expectations!
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5/5
GoogleMegan at Leaders Lettings Redhill was awesome and really went above and beyond to assist us in securing a rental property!!
T Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear T M
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleElla was really helpful during the process of finding our new letting and was very communicative during the process. Highly recommend
Zulaiha Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Zulaiha Khan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFrom the first call to the viewing, Ella Ramsey delivered outstanding service. She was courteous and flexible with scheduling. During the viewings she provided clear information about each flat, and her prompt responses while we completed the offer were extremely helpful. Highly recommended.
Shumaila Β· 19 August 2025
Agent replied Β· 9 September 2025
Dear Shumaila Aslam
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleElla has been an excellent letting agent who remains in constant contact throughout the letting process and found the right tenant in 24 hours. Excellent
Marek Β· 25 June 2024
Agent replied Β· 24 August 2024
Dear Marek Pilkington
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleOutstanding customers services from Madeleine Buckland. She answered all my questions and also gave me very useful tips so I could close on my first ever apartment.
Will for sure recommend Madeleine for anyone looking for properties in Redhill.
Angela Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Angela
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleWe wanted to say thank you to Jordan at the Redhill office. He was efficient, genuine and professional with viewings which enabled us to find our perfect rental property. After a stressful few months with a different agency Jordan helped us relocate to the Surrey area at ease. We couldn't recommend Jordan and Leaders enough, thanks again!PositiveProfessionalism
Daisy Β· 25 August 2021
Agent replied Β· 24 August 2024
Hi Daisy Harrington,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleLeaders are great to work with, really professional, efficient, and super helpful. The staff(Ella) made everything easy, and Iβd happily recommend them to anyone.
Indeed, you are Leaders π₯°π₯°
Oluwatosin Β· 25 November 2025
Agent replied Β· 25 December 2025
Thank you for your feeback, you appear to have been pleased with our servce but given a 1 star review? If the star rating is incorrect we would be grateful if you could amend it. Thanks
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5/5
GoogleI was really impressed with Leaders, particularly Sam and Lewis who were quick to respond to queries and provide updates, and made the process really simple and easy with excellent customer service throughout. Thank you! π β¦
Jed Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Jed,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleOur agent Samuel has been very helpful and attentive in getting us ready for our move in. All along the way he was very responsive and proactive in helping to resolve any issues or queries we raised.
James Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear James
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleDear Πlla. I received a really quick response and adequate solutions from you for my problem, and it was great.
Tanko Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Tanko Ivanov
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleMegan is amazing! Really helpful and helped me to get my move. I would highly recommend speaking with Megan if you have any queries on renting! Thanks again Meganπ β¦
Islam Β· 28 December 2023
Agent replied Β· 24 August 2024
Dear Islam Shugaa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI am very happy with their service and my agent Madeleine Buckland was wonderful, she responded immediately whenever we had doubts and questions, she was very polite and friendly. We are overwhelmed with her service.
Swetha Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Swetha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have entrusted Leaders with the management of my rental property for the past six years and have always been impressed with their outstanding professionalism and reliability.
A special mention must go to Jean at the Redhill office, whose dedication and customer-focused approach truly stand out. She often goes above and beyond to provide exceptional support, and her efforts have made my experience with Leaders consistently positive and reassuring.
Jeff Β· 20 August 2025
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5/5
GoogleRecently brought four of my properties to Leaders and couldn't be happier with the service I have received to date. The initial set up was smooth and straight forward. The ongoing interaction between myself and my tenants is second to none. Special mention to Jake Fisher & Deborah Hilton who are experienced and reliable daily contacts.PositiveResponsiveness, Professionalism
Alan Β· 25 August 2020
Agent replied Β· 24 August 2024
Hi Alan Giddings,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Redhill
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5/5
GoogleI want to say a BIG thank you to Jordan for your hard work and consistent effort to make the move smooth and easy. I would recommend his services, he provided great communication continuously and went above and beyond to make sure we comfortable move.
Thank you Jordan !PositiveResponsiveness, Quality, Professionalism, Value
Joy Β· 25 August 2021
Agent replied Β· 24 August 2024
Hello Joy Williams
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleI couldn't have asked for more from Leaders when making my move from Croydon to Redhill.
They were incredibly helpful, courteous and professional throughout the whole process whilst keeping me updated along the way.
In particular Jordan, who looked after me, deserves particular praise for makeing it pain and stress free.PositiveResponsiveness, Professionalism
Ian Β· 25 August 2021
Agent replied Β· 24 August 2024
Dear Ian Parker,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Redhill. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
GoogleMegan is doing an outstanding job to get me into my property,thanks again you're a star Megan
Scot Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Scot Crowhurst
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGreat experience with the company. Ella was excellent and managed to get the property sorted all in the same day.
Lloyd Β· 26 May 2024
Agent replied Β· 24 August 2024
Dear Lloyd Rowe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had a pleasant experience with Lewis Burke (lettings consultant, Leaders Redhill) during one of our viewings, although the property wasnβt for us, Lewis made us feel very comfortable and well informed.
Francesca Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Francesca Butler
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIn the past, I had neutral or negative experiences with letting agencies. But Leaders Redhill changed my mind!I had the pleasure to have Madeline as my letting agent. She found a great property for me within a short period of time. She has been extremely helpful and provided an excellent service. I could ask her all my questions and she came back to me with all the answers, made sure I was up to date with my letting process. Very pleased with Leaders Redhill.
Melanie Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Melanie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have been registered with Leaders for lettings since few months now. It has been an awesome experience with them. I have to admire Maddie(Madeleine, Buckland) who has been doing a phenomenal job there. She has been always helpful in terms of arranging the viewing and providing all the informations for the listed properties. She is always reachable and very honest and humble person.
Leaders have been doing a wonderful job in Redhill. Would recommend to my friends and colleagues.
Sushant Β· 25 August 2023
Agent replied Β· 24 August 2024
Dear Sushant
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
Googlewhat a service, I was helped by Jess who was brilliant. Really understood the local market, gave me solid advice and actually listened to my needs. I was in a property within a week, I couldnβt recommend the Team, and especially Jess more.
M Β· 25 August 2022
Agent replied Β· 24 August 2024
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMegan and her team were brilliant. They found the tenants quickly who ticked all of our boxes. She even got us above the asking price. Would definitely recommend to a friend.
Joakim Β· 22 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
