Trusted Agent profile · Redfield
★★★★★
276 reviews across 2 platforms
199 Church Road, Redfield, BS5 9HL
Parks Estate Agents's office in Redfield, at 199 Church Road, is rated 4.8 out of 5 across 276 reviews on two platforms, including 244 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Parks Estate Agents Bristol hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redfield.
The Trusted Agent 2026 results for Parks Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redfield office, from every platform, shown as written. First names only.
5/5
GoogleCannot speak highly enough of them. Guided us through every step of a very difficult house buy ( COVID restrictions etc) Amazing service in terms of assistance with solicitors and kept us and our vendor in the information loop all the time. Would recommended them to anyone, and have recommended them to friends.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Imogen, for your kind review. We really appreciate the recommendations 😀 …
5/5
GoogleSuch a lovely place. Holly and Jake are particularly amazing to work with. And their manager, even though they were on holiday, were super helpful.
5/5
GoogleI bought a flat with Parks and I had a really positive experience from the beginning to the end of the process. Thank you to the all team for your help and support.
5/5
GoogleI have recently bought a flat with Parks and found them exceptional. My purchase was handled by Natasha, who went above and beyond to help me find a suitable property and assist in overcoming any hiccups in the process. I could not recommend them highly enough. It really helps that they are a local independent firm with encyclopaedic knowledge of the St George's area and are passionate about it and really care about matching people with the perfect property.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe rented a house through these guys several years ago and they were really good. They took care of any repairs quickly and were a real pleasure to deal with. They gave us our full deposit back when we moved out too. These guys are easily the best letting agents that we have used in Bristol. Keep up the good work guys.
Thanks Rush. Really appreciate your review.
5/5
GoogleIt has been a long way to find the right house for us. Park Estate agents were really helpful in our search and purchase process. Specially Natasha has being really nice and helpful for us. 100% recommended. Thanks for everything! :)
Thanks Jaime. I will pass on your kind review to the team.
5/5
GoogleFrom the first meeting with Andrew to the sale completion, Parks Estate Agents were excellent throughout. I would thoroughly recommend them if you are looking to buy or sell in the Eastville area. The service I received, especially from Laura and Natasha, was exceptional.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review Jane, it’s really appreciated. Best wishes. Andy.
5/5
GoogleParks really helped our move by being really efficient, helpful and responsive. Covid times with no Stamp Duty brought many delays as the market was so overwhelmed but Parks really made it as stress free as possible for us. I would definitely recommend working with Andy and his Team. Laura especially was fantastic!!
Thanks Cass. Really appreciate your 5⭐️ Good luck with everything and enjoy your new home.
1/5
GooglePhoned up to arrange a viewing the day the property went on the market and arranged time off work to take the next available viewing. Parks called 2 hours before my viewing to cancel telling me they were moving to best and final and no longer conducting further viewings. Complete time wasters.
I'm sorry you didnt get to view this property. We do our utmost to ensure people get the opportunity to view however we received a significant amount of interest and unfortunatley it has meant that some people have missed out on viewings. If you would like to discuss this then please do get in touch.
5/5
GoogleExcellent letting service by Andy & Jake, 4 weeks on the market by another company resulted in just a few unsuitable candidates but 2 days with Parks & I had several well qualified applicants 😁 …
Thanks Mac. Appreciate the 5 star review.
5/5
GoogleWe have used Parks frequently over the past ten years, firstly to purchase our property and as rental agents and finally to sell on the property. They have always been very approachable and professional. Thank you for all your help and support over the years.
Thank you Sonia for your lovely review. It’s been a pleasure. Andy
5/5
GoogleHollie at Parks was a pleasure to deal with - offered advice when needed and treated my house with respect - always kept me up to date with any progress.
5/5
GoogleHad a really good experience with the full Parks team (Hollie, Amelia & the rest of the team). They were responsive, supportive and available.
Thanks Ben, appreciate the 5 stars :)
5/5
GoogleI found that without exception the team at Parks were wonderful - their friendly, realistic and expert knowledge really gave me confidence:from the initial valuation, to the well organised viewings, to the speedy and successful offer. During the whole process their advice and support continued through to exchange, and finally to completion. I would not hesitate in recommending them.
Thank you Katie. We really appreciate the time taken to write a review.
1/5
GoogleWe had our offer accepted with Parks and were conducting searches with our lawyers. Parks had all the contact details for us and our lawyers. I got one phone call while working oncall in the nhs stating that if they didn't hear back from me immediately they would sell the house to someone else. I only picked up the voice mail the following day by which time I couldn't do anything. I could not believe the lack of professionalism or care by Parks. We are a young family and there was no thought or apology for the difficult position this puts us in. Specifically watch out for Andrew as it was he who organised this, and had not been dealing with our case until then.NegativeProfessionalism
2/5
GoogleI rented a property through parks for 3.5 years. Polite and friendly people, but disorganised with poor communication. We had to flag major errors on every piece of paperwork we received. I’m still not sure what our rent truly was, our contract had a different amount to what they told us, which was then different to what they told incoming tenants. Queries about this were never answered. They kept £60 of my deposit, saying it had been ‘agreed with all tenants months ago’, however it wasn't mentioned to me, although I offered to complete the task they kept my deposit for. The other tenants received their full deposits back so it wasn’t even true. Visits from the landlord or agency were often not communicated in advance, or were disorganised (an employee interrupted a sensitive work meeting despite me informing two separate people why that time was not okay). Ultimately, they were consistently unreliable. I would not rent through them again.
5/5
GoogleI cannot thought the work that Sophie and Andrew have done towards the sale of my wife's mum's house they kept us up to date with all what was going on between the buyers and the solicitors at all times. We will be using them again when we sale are other house.
Thanks Michael. Really appreciate your 5 stars ! Look forward to selling your house soon
5/5
FacebookGreat photos of the house. Professional advice leading up to the sale of the house. House sold within days of the open day. During the 'waiting game', Andy was on hand to answer questions and push things through. Thank you!
5/5
GoogleThe whole team were behind me every step of the way with this sale. I felt really well looked after through the ups and downs of selling, and the small and friendly team were so much nicer to work with than a big corporate agency. Hollie, my sales progressor, made things really easy. I would definitely recommend the team to anyone.
2/5
GoogleI rented a property through parks for 3.5 years. Polite and friendly people, but disorganised with poor communication. We had to flag major errors on every piece of paperwork we received. I’m still not sure what our rent truly was, our contract had a different amount to what they told us, which was then different to what they told incoming tenants. Queries about this were never answered. They kept £60 of my deposit, saying it had been ‘agreed with all tenants months ago’, however it wasn't mentioned to me, although I offered to complete the task they kept my deposit for. The other tenants received their full deposits back so it wasn’t even true. Visits from the landlord or agency were often not communicated in advance, or were disorganised (an employee interrupted a sensitive work meeting despite me informing two separate people why that time was not okay). Ultimately, they were consistently unreliable. I would not rent through them again.NegativeProfessionalism
5/5
GoogleExcellent experience with Andy & Laura & team in buying our first house. They were super responsive, patient and honest. It really was such a smooth process for us and we couldn't be happier with our purchase, thank you!PositiveResponsiveness, Quality, Professionalism
Thanks Josh, really appreciate the review. Enjoy your new home :) Andy
5/5
GoogleI have dealt with Parks as a landlord for many years and have them manage several properties. I have found Amelia, Andy and the team extremely professional and I know they give me first class support.
5/5
GoogleEveryone we came into contact with at Parks Estate Agents were friendly and extremely professional. They kept us up to date every step of the way and as first time buyers, answered all of our questions as if they were the most important they'd ever been posed! Thanks for a great service!
Thank you Sophi. I will pass your feedback on to the team. Hope you are both enjoying your new home. Regards, Andy
5/5
GoogleWhat an amazing team. Professional, friendly, supportive.......selling son's house after his sudden death ...tough times but the whole team were wonderful. Couldn't recommend them more highly
Thanks Jane. Really appreciate the 5 stars.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Parks Estate Agents, Redfield won Trusted Agent.
Tell us what you need and we'll put you in touch. Parks Estate Agents Bristol hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redfield.
