Trusted Agent profile · Redfield

House & Co Bristol reviews in Redfield

★★★★★ Excellent

748 reviews across 1 platform

110 Church Road, Redfield, BS5 9LJ

House & Co's office in Redfield, at 110 Church Road, is rated 4.7 out of 5 across 748 reviews on 1 platform, including 748 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

748

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for House & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redfield office, from every platform, shown as written. First names only.

5/5

Google

Great experience delivered by House & Co from start to finish. Special thanks to Jon for his never ending friendly banter, enthusiasm and honest feedback. An extra special thanks to Kevin who was outstandingly helpful and positive through the entire process. He went above and beyond expectations with his time and promoting our property in the best way at every viewing we had. We would highly recommend the team at House & Co without hesitation if anyone is looking to sell their property. Thanks for everything Team H&Co. Emma and Francis

Em · 28 November 2019

Agent replied · 28 November 2023

Hi Em. Thanks for the fantastic review, it is greatly appreciated. Regards - House + Co Property

5/5

Google

The House and co team were very good very competitive price and helpful and friendly. They calmed our nerves when our first house sell didn't go through and the house was sold on the very next viewing. We mostly dealt with Ria and Jess Kevin and Gavin they were all very good . So thank you for all you did especially with us being in northern Ireland and you dealing with it this end for us . Would thoroughly recommend.

Cher · 28 November 2019

Agent replied · 28 November 2023

Fantastic to hear from our Vendors on the service they have received, please spread the word Cher as we sell houses all over Bristol! Regards - House + Co Property

5/5

Google

Brilliant service from start of the selling process through to the end with completion of sale. Gavin, Ria and Jess were the members of the team that I dealt with most, but I also spoke with Kevin, John and Alison as well as others. All were friendly, approachable, helpful, supportive and above all professional. They did a great job, despite a few hiccups cropping up. They kept me informed and calm when things got a little overwhelming for me and dealt with everything so well. I was recommended House & Co when we first thought of selling our house and I am so glad I took that recommendation. Can't fault them...

Susan · 28 November 2019

Agent replied · 28 November 2023

Wow thank you so much for the review Susan. We love to hear from our clients especially when they are this complimentary. Regards - House + Co Property

5/5

Google

I have been impressed with house and co since our first interaction, every member of staff we've had contact with has been professional and helpful, and I believe they really want to get the best price for you for your house. Gavin was great, our pictures really showed our house at our best, and Ria who has dealt with us since has been very helpful and efficient. I would recommend house and co for anyone thinking of selling, thank you!

Daniel · 30 January 2024

5/5

Google

Fantastic service on both our sales, friendly & knowledgeable staff, nothing was too much trouble! Would definitely use again & can thoroughly recommend!

Wendy · 11 June 2026

Agent replied · 11 October 2026

Hi Wendy! 😄 Thanks so much for your lovely review! We’re really pleased to hear you had fantastic service on both sales and that the team were friendly and knowledgeable throughout. It means a lot to hear you’d use us again and recommend us, really appreciate your support for House & Co Property! 🌟 …

5/5

Google

Outstanding, super friendly and highly professional. Jim,Darren, Julie, Victoria and the rest of the team are hands down best mortgage advisors and estate agents we've dealt with over 50+ property viewings in 6 months. Complex financial products explained in simple terms. I provided details re type of mortgage we wanted, Jim suggested a couple of products and modelled scenarios. Solution found exceeded my expectations and we were offered the mortgage at first attempt. Victoria and the team built great rapport, and were so helpful with guilding us through the process. Thank you all so much. We love our new home! Highly recommended.

Nat · 10 December 2018

Agent replied · 8 December 2024

Great to hear from you Natasha, fantastic that we were able to help you. Regards - House + Co Property

5/5

Google

Kevin at House and Co. really took on board what I was looking for in a home and helped me find a property after I was continually out bid in popular open house viewings. He kept me constantly informed of all updates throughout the process which was very reassuring. Jon was brilliant at helping push completion and answering all my endless questions and popping back to the property for final checks for me. Thanks for all your help.

Alice · 28 November 2019

Agent replied · 28 November 2023

Great to hear from you again Alice and thank you for your wonderful review of our service. Regards - House + Co Property

1/5

Google

Looking for a Managing Agent? Make sure you pay attention to your T's and C's with this company. They're pitch is good but you do not end up with what you think you will get. I was given the wrong information and was subject to a hefty exit fee, later rent payments then agreed and greater costs of day to day management then anticipated/discussed at the initial consultation. There was also an obvious reluctance to show more than the minimum of potential tenants around the property.

Susannah · 28 November 2018

Agent replied · 28 November 2023

Thank you for taking the time to review our services. We appreciate the feedback whether good, bad or indifferent. As you quite rightly state, you should read the Terms and Conditions of any agreement before signing and committing to those terms, our agreement states that if you exit the Managed Service early (during the tenancy) then there is an exit charge of £300 inc. VAT. This makes up the difference to what you would have paid had you chosen the Let Only service in the first place. This is designed to stop Landlords choosing the Managed Service to, in effect, reduce the cost of the Let Only service (as there is less to pay upfront for the Managed Service), and then exiting at will. We commit to making rental payments to Landlords within 10 days of receiving it, again stated in our Terms and Conditions, normally it will be sooner than this, however this allows time to process it correctly with an accurate statement, and allows for periods over weekends and Bank Holidays, etc. I understand from our private communications that you were also expecting House + Co Property to pick up your day-to-day expenses of maintaining the property. I suspect very few agencies would offer this, as discussed. With regards to our ‘obvious reluctance’ to show more than the minimum tenants around at the very start, we only stop viewings and remove the property from the market once we have clear consent to do so from a Landlord. Had you have said you weren’t happy with the tenants we would of course have continued viewings. It makes no sense to continue viewings once we have secured a tenant that both you and ourselves are happy with. As also discussed, those very tenants are still conducting a very satisfactory tenancy, confirming that they were the right ones to choose. I would like to wish you all the best with the tenants and managing the property yourself going forward. Our offer to attend at the end of tenancy to complete the check out on your behalf (free of charge) still stands. Kind regards Dave House On behalf of House + Co Property

4/5

Google

Kevin was fantastic and helped us find our dream home!!! He learnt what my partner and I wanted in a house by getting to know us, and adapted to our needs and wants in a very natural way. We met him in the morning and by the afternoon he was ringing us with other viewings that he thought we might like to see. He made the whole process really enjoyable!!! Thank you. My praise does not stop there.... we also spoke with several other members from the Redfield team and each member has proved to be exceptionally helpfully. We are hoping to complete on the sale soon and are hoping that Ria our sales progressor leads us smoothly through to completion :-)

Lauren · 28 November 2018

Agent replied · 28 November 2023

Super review Lauren, Kevin and the team really do appreciate it. Regards - House + Co Property

5/5

Google

Outstanding, super friendly and highly professional. Jim,Darren, Julie, Victoria and the rest of the team are hands down best mortgage advisors and estate agents we've dealt with over 50+ property viewings in 6 months. Complex financial products explained in simple terms. I provided details re type of mortgage we wanted, Jim suggested a couple of products and modelled scenarios. Solution found exceeded my expectations and we were offered the mortgage at first attempt. Victoria and the team built great rapport, and were so helpful with guilding us through the process. Thank you all so much. We love our new home! Highly recommended.

Natasha · 28 November 2018

Agent replied · 28 November 2023

Great to hear from you Natasha, fantastic that we were able to help you. Regards - House + Co Property

5/5

Google

As a first time buyer I had heard some real horror stories about estate agents, and met a less than fantastic ones whilst viewing houses, so when me and my partner met Kevin from house&co we were really taken aback at how amazingly helpful, positive and honest he was. He really worked hard for us to find the perfect home, and was really understanding and super generous with his time to help guide us through every step. Ria was also amazing, and was always on hand to guide us over the seemingly endless hurdles and to help chase solicitors. I really couldn't recommend this team enough, we are so grateful to them for making this process run smoothly, and of course, for getting us our perfect first home!! THANKS GUYS!!

Jessica · 28 November 2018

Agent replied · 28 November 2023

Enjoy your new home Jessica, it was a pleasure. Regards - House + Co Property

5/5

Google

We originally bought our house through House + Co over 10 years ago. When it came to selling our home recently it was a no-brainer that we'd use them again. Jon Munden, the agent in charge of both our original purchase and then our resale, is incredibly friendly, professional, experienced and knowledgeable about the area, which was paramount to achieving an easy purchase and sale, both times. He went out of his way to do a good job for us, and I would highly recommend the company and Jon if you want an honest and efficient estate agent. Thank you Jon and House + Co!

Saskia · 28 November 2018

Agent replied · 28 November 2023

Hi Saskia, Jon is currently away on holiday but I know he will be delighted with your kind words. Thanks for your business once again. Regards - House + Co Property

5/5

Google

Rachael Westlake is an outstanding asset to House & Co. My first appointment with her, she showed me a much better place than the one I was booked in to see. With her thorough knowledge of the property market and excellent negotiation style, she fought my corner to keep the sale price down and used her expertise to advise and push the sale through in record breaking time. No stress, no surprises, just excellent at her job. The whole team at House & Co were attentive, friendly and knowledgeable and an absolute pleasure to deal with.

Amy · 28 November 2018

Agent replied · 28 November 2023

Wow, what a fantastic review Amy. We all really appreciate your kind words and hope to see you again in the future. Regards - House + Co Property

5/5

Google

I feel really lucky to have had House and Co to deal with my sale. Always friendly, thoughtful and working tirelessly to secure the deal that I wanted. Even the rambling phone calls I made were taken with the right amount of patience and humour. They were amazing, always ready to help and totally genuine. Really happy in my new house, couldn’t have done it without them! Do not hesitate to use them, one if not the best experience that I’ve ever had from estate agents. Thank you all of you, total stars! Especially Rachael, Ria and Kevin!

Julian · 28 November 2018

Agent replied · 28 November 2023

Blown away by your comments Julian, glad you were happy. Regards - House + Co Property

5/5

Google

We were first-time buyers and had a fantastic experience with House and Co. The estate agent Kevin was really helpful and informative about the property without ever being pushy. Ria, our main contact through the purchase process, was really helpful and responsive to our many queries and questions. Everyone else in the office was friendly and helpful and in general they all went above and beyond in helping us out. Overall a fantastic service. We're not hoping to move again for a few years, but when we do, we'll go through House and Co.

Ryan · 28 November 2018

Agent replied · 28 November 2023

Great review Ryan, look forward to seeing you again in a few years. Regards - House + Co Property

5/5

Google

Can't recommended house and co enough! Victoria and team were amazing. Sold and found my prefect family home before it even came on the market! All the team are lovely and really helped with selling and the purchase of my new home. They were really supported and very efficient so thankfully for they work. Also would definitely recommend Darren and Jim without them I wouldn't of got my mortgage. Really did so much work for me which I'm so grateful for. I absolutely love my new home it feels so right Thank you house and co!

Natalie · 28 November 2018

Agent replied · 28 November 2023

Glad we could help Natalie, enjoy your new home! Regards - House + Co Property

5/5

Google

We came across many problems with this sale & Ria went above and beyond anything I had expected from an agent. In doing so she helped us complete with a lot less stress than we would have had without her. I will not hesitate to give her any future business.

Terry · 14 April 2025

5/5

Google

I used Darren for my very first mortgage back in 2000 and have used him on 6 occasions subsequent to that. Darren makes the process simple, he provides excellent advice and tailors the product to best fit the circumstances. I recently contacted Darren to get some advice on switching mortgage deals to fix the rates. He went through all the options with my current lender and others, outlined costs and benefits and had the whole process sewn up in less than 48 hours, saving me a significant amount per month and giving me peace of mind. Even though I am no longer local to Bristol, I wouldn't use anyone else, highly recommend Darren!

Matthew · 1 December 2023

5/5

Google

Really helpful in both sides of our sale and purchase of our new home. Jon really friendly when pricing up and taking photos, loves a chat 🤣 Matty and Lee were great through all the viewings we had and Ria went above and beyond on numerous occasions to make sure our tight completion date was met. Wouldn’t used any other agent in Bristol!

Alistair · 11 October 2024

5/5

Google

We chose to sell our house through House and Co because of their long running experience selling in the BS5 area. All the House and Co staff involved in the sale - Jon for the valuation, Mateusz for photos/video, Lee/Claire/Mateusz/Jon for viewings/offers, and Ria for solicitor contact aspects, were all incredibly friendly, knowledgeable and helpful. It was not the easiest property to sell due to an historic resolved subsidence matter, but House and Co helped steer us through the sale process as smoothly as possible and try limit the stress of it. They took on board feedback we gave on the sale process to ensure we got the best outcome and were always responsive to our queries throughout. Ria really helped get the sale completed on the date we needed, despite a few final delaying hurdles. Thanks all!

Emily · 11 October 2025

2/5

Google

I have found the customer service a little poor. I would not recommend selling properties through this agent.

S · 11 June 2026

Agent replied · 11 October 2026

Hi again! Two days ago you were a tenant and now you are a seller, as per our previous reply please feel free to contact the office with any concerns you have. We still have no record of ever dealing with you. Regards - House + Co Property

5/5

Google

Victoria from House+Co mortgage is absolutely amazing. Not only did she make L&C look like clowns (like she promised she would), but as a first time buyer she went over and above what a mortgage broker does for you. In terms of getting me the best mortgage, absolutely aced it while giving great advice - but also great chasing and making sure I was doing what I needed to do. I felt like I had a great coach in the ring with me. As a first time buyer, you're really in the blind and feel like a deer in the headlights. Victoria was more than just a mortgage broker for me but really helped keeping me on course, dealing with my stupid worries and acting as a rock. Especially in these times of climbing rates and uncertainty, she was an amazing help just being there for me, even on the weekends if I had a crazy question or just wanted to ask her advice on any aspect of the housing process. I utterly trust her and can't show enough appreciation for her and how she's helped me in this stage of my life! Thanks Victoria :)!

Thomas · 2 October 2023

5/5

Google

We recently had the pleasure of working with Ria, throughout a two-year journey of selling our house. From start to finish, Ria consistently demonstrated her dedication, expertise, and unwavering support, which ultimately made our move possible. Ria's commitment to her clients is nothing short of remarkable. Right from the initial consultation, she took the time to understand our needs and objectives. Her wealth of knowledge about the local real estate market was immediately evident, and she used this expertise to guide us through the entire process. Ria patiently answered all our questions, alleviating any concerns we had along the way. What truly sets Ria apart is her unwavering support. Over two years, we encountered various challenges and uncertainties in our journey to sell our house. Through every twist and turn, Ria was there, providing solid and consistent support. Her reassuring presence and positive attitude gave us the confidence to persevere, even during tough times. She readily made herself available, proving that she genuinely cared about our well-being and success. Ria's dedication didn't stop at simply selling our house; she went above and beyond to ensure we got the best deal possible. Her negotiation skills are top-notch, and she managed to secure an excellent sale price for our property. It's clear that she takes pride in her work and is committed to achieving the best outcomes for her clients. In addition to her professional prowess, Ria's personal touch made the entire process enjoyable. She built a strong rapport with us, which made us feel like we were working with a trusted friend rather than just a real estate agent. This level of comfort and trust made a significant difference in our overall experience. To sum it up, working with Ria was an absolute pleasure. She is a true gem in the world of estate agents, offering a rare blend of expertise, dedication, and personal care. If you're looking for a real estate agent who will stick with you through thick and thin, provide amazing value for money, and make your house-selling journey a breeze, Ria is the one to call. We are forever grateful for her outstanding service, and we wholeheartedly recommend her to anyone in need of real estate assistance. Thank you, Ria, for helping us achieve our dream move!

Mike · 28 September 2023

5/5

Google

My boyfriend & I recently bought our first home with House & Co and couldn't recommend them any more highly. The team were professional, responsive & supportive throughout a fairly stressful process. Particular shout out to Ria & Jess in the Sales office - who helped us chase up outstanding queries & really drove the process through for us. THANK YOU to the House & Co team.PositiveProfessionalism

Lucy · 27 August 2021

Agent replied · 28 November 2023

Hi Lucy, we hope you are enjoying your new home. The team really appreciate the great review. Regards - House + Co Property

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Questions about House & Co Bristol

Has House & Co won any awards?

Yes. In The Trusted Agent 2026 awards: House & Co, Redfield won Gold.

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