Every review we hold for the Redditch office, from every platform, shown as written. First names only.
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5/5
GoogleHad a rental viewing with Chloe , very helpful and gave us lots of information to do with the house and made us feel comfortable from the start! Would Highly recommend vizors! π β¦
Cam Β· 26 July 2022
Agent replied Β· 26 July 2023
Cam, that's great to hear......and please do recommend us to freinds and family!!! Many thanks.
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5/5
GoogleBrought our house through Vizors & everyone I dealt with were a dream so pleasant & helpful would happily recommend them to friends & family
Sharon Β· 27 May 2023
Agent replied Β· 26 July 2023
Thank you Sharon. We love it when our customers take time to post a glowing review!!!
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5/5
GoogleJust wanted to say thank you and great work to Sam Colquhoun for sorting out a boiler replacement at really short noticeβ¦
Tenant had no hot water or heating but by working out of hours and going the extra mile Sam got it sorted really quicklyβ¦.
Perfect ππππ β¦
Paul Β· 4 December 2023
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5/5
GoogleDuring our time with vizors they have been absolutely brilliant! Extremely professional and welcoming. Me and my partner had the privilege to work with Alfie and Lauren and we cant thank them enough! 10/10 would recommend.PositiveResponsiveness, Quality, Professionalism, Value
Matthew Β· 24 August 2021
Agent replied Β· 31 May 2023
Matthew, thank you so much for the 5 star review (and 10/10 rating)!!!
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5/5
GoogleI have used these lovely people three times now, to purchase a property, sell a property and rent a property. The team are friendly, helpful and totally efficient. Can't thank them enough for what they have done for me.
Cheryl Β· 26 July 2021
Agent replied Β· 26 July 2023
Cheryl thank you so much. We hope we get to help you again soon!!
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5/5
GoogleChloe took me on viewings when i was looking for a rental property. She had lots of knowlege of the local area and was really helpful in answering any questions i had.
Alice Β· 26 July 2022
Agent replied Β· 26 July 2023
Alice, thank you for taking the time to post us a 5 star review.
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5/5
GoogleThis was the first time my sister or I had to sell a house as this was our family home. Mark and everyone at Vizors has made the whole experience so easy that the house was sold before they even put the details out because Mark had someone in who maybe interested.
He has kept everything so easy for us and as always just been on the end of the phone if needed.
I would highly recommended them as they are friendly, compassionate and will listen to what you want.
Thanks You for making this so much easier for our family.
Tracy Β· 27 July 2017
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5/5
GoogleI cannot fault ANYTHING about Vizors.
My partner and I bought our first home and we would to thank for your fantastic service and your advise thoughout the process and we appreciate your professionalism.
I would strongly recommend to use vizors to buy/sell your property.
E Β· 27 July 2019
Agent replied Β· 26 July 2023
Thank you so much! Glad we were there to get you your very first home. Wish you all the best in your new home.
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5/5
GoogleI am so glad that i was able to rent a property via vizors. They are really good... The employees are professional and helps the tenants through every step of the move. Thank you so much team vizors...
Helan Β· 26 July 2021
Agent replied Β· 26 July 2023
Thank you for a super review!!
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5/5
GoogleThe majority of the tenants that we deal with take a pride in the houses they rent and return them in a clean and tidy condition including gardens where applicable in this instance J Mares thought it fine to leave the front and back gardens looking a mess with 2ft high grass and unkempt hedge, the carpets had been left with stains and J Mares decided to delay returning keys on his move out hence Birmingham City Council considered him liable until his possession of the property had ceased. We believe we treat all tenants and landlords fairly and offer a good service and many tenants want to stay with us when they move
CHARLES Β· 27 July 2016
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1/5
GoogleStay away unless you have energy to argue common sense points. Basic principles of fair dealings are turned against you. I was unfortunate enough to rent through these people. when I moved in, inventory clearly said that the grass is too long and needs mowing. On moving out, I thought to myself - I am busy with moving, there is no need to cut the grass now, they cannot argue about this. Wrong. They had the cheek to plan taking the money off my deposit. Apparently some Β£60 for cutting not even 200 sqft lawn, which I said I would do if they insist on it. Also, we paid Β£600 of our own money for new carpet as the old one smelled of dog excrements despite them stating it has been cleaned properly (right! and cleaned under the carpet?) and allegedly there was a stain on the new carpet and to clean this one it was supposedly about Β£150.
We gave written notice to a certain date 31st of the month - estate agents emailed they were on holidays at that time and later one of the ladies rang me and told me to drop the keys to their mailbox. Anytime during the first week I was told. They will inspect the property when they are back. Hear hear, I dropped the keys on Friday 5th (as I moved to a different area 25 miles away and saw no need to drag myself there during the working week). And now I have received a letter from Council thay I owe them money to the 5th of that month. These great estate agents told council I am eligible for c tax until 5th as I returned them keys on the 5th. How convenient I was not told this by email.
Make up your own mind on this, but rest assured. always have the slightest thing in writing with these people as they will try little tricks.
At the end and some heated debate from my side carpet cleaning was paid by a new tenant as he clearly saw the point I was making and said our care of the house was examplary and he benefits from that.
The money for "extended" council tax were paid by me as I see no further point communicating with Vizors. God knows what they said to utility companies and what other bills may I expect.
I guess expecting people to behave fairly nowadays is a weakness that does not pay off.
Never again I will allow myself to be misguided by professional pep talks.
J Β· 28 July 2015
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5/5
GoogleVizors team were amazing, 100% committed to getting us sold quickly and to the value we wanted. Nothing was too much for any of them. All friendly and super helpful. Would use them again if we ever decide to move again.
Aimee Β· 26 July 2020
Agent replied Β· 26 July 2023
Thank you Aimee, hope you're all settled in your new house
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5/5
GoogleFantastic professional service.
Marketing material was excellent and worked with my to get the photos to show the place off even though that meant a couple of visits.
Sold the house quickly and really helped when the chain had a bobble during the exchange process.
Very happy!
Jason Β· 27 July 2016
Agent replied Β· 26 July 2023
Jason, thanks for the positive comments. All the best for the future.
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5/5
TrustpilotGreat agency with a professionalβ¦
Great agency with a professional approach. From the first inspection to the signing of the rental agreement. Polite, communicative and helpful people. We thank them for a wonderful stay. I highly recommend.
Peter Β· 24 August 2024
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5/5
GoogleLauren and Harriet couldnβt have been anymore helpful, super quick to answer any questions, made the whole process a lot easier!
Ryan Β· 24 May 2023
Agent replied Β· 26 July 2023
Ryan, thank you for your review and kind words.
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5/5
GoogleVizors letting team have been excellent. They are always very efficient and understand the market very well. Their customer service has been very good and they clearly understand the value of keeping good relationships with both landlords and tenants.
Akeel Β· 26 July 2020
Agent replied Β· 26 July 2023
Thank you for your positive review Akeel
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5/5
GoogleAbsolutely 5 star service, you would be silly to go anywhere else really.
Sam and Chris are fantastic to work with and handle everything in a timely manner and very professionally too, we sold within 2 days of viewings opening up.
5thWheel Β· 30 October 2019
Agent replied Β· 29 October 2023
Thanks Wendy, we loved selling your house, the photos were incredible! Hope you're happy in your new home.
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5/5
GoogleSeriously fantastic service from Mark. Tracey. And the team. Fast. Responsive and to the point. Even completing house sales through this difficult time. I highly recommend this company. And will make sure everybody knowsPositiveResponsiveness, Quality, Professionalism, Value
Dave Β· 11 January 2021
Agent replied Β· 26 July 2023
Dave, we got there in the end, thanks for your kind words!!!
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5/5
GoogleFantastic Agent and a very professional team a pleasure to deal with and I would fully recommend! The team helped let a family property and weβre just spot in from
Start to finish!PositiveProfessionalism, Value
Stephen Β· 24 August 2021
Agent replied Β· 26 July 2023
Stephen, many thanks for your kind words & 5 star review.
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5/5
GoogleAbsolutely 5 star service, you would be silly to go anywhere else really.
Sam and Chris are fantastic to work with and handle everything in a timely manner and very professionally too, we sold within 2 days of viewings opening up.
Wendy Β· 27 July 2019
Agent replied Β· 26 July 2023
Thanks Wendy, we loved selling your house, the photos were incredible! Hope you're happy in your new home.
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5/5
GoogleExcellent service! Staff are super friendly and always happy to answer questions no matter how many times you ring up!! They constantly chase solicitors for things and always keep you well informed on any progression. Would highly recommend!
Clair Β· 26 July 2020
Agent replied Β· 26 July 2023
Thank you Clair, we're always at the end of the phone to help :)
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5/5
GoogleVizors Estate Agent have sold two houses for me over the years and each time their service has been outstanding. Both houses sold within weeks! The Vizors team are very professional and I would recommend them without hesitation. Thank you for you hard work.
Michelle Β· 27 July 2016
Agent replied Β· 26 July 2023
It was our pleasure Michelle, thank you.
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5/5
GoogleVery pleased with the service from all the team . Very helpful and always there when needed
Many Thanks.
Gloria Β· 28 March 2023
Agent replied Β· 26 July 2023
Gloria, thank you for taking the time to post us a 5 star review. It's much appreciated.
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5/5
GoogleExcellent experience with Vizors for the second time, very helpful and friendly. No ask is too much! Very responsive to any questions you ask with informative answers. Really recommend Vizors to everyone!PositiveQuality
Claire Β· 24 August 2021
Agent replied Β· 26 July 2023
An amazing review, thanks Claire.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.