4/5
TrustpilotAkeem Ffrench at the Solihull Branch of…
Akeem Ffrench at the Solihull Branch of John Shepherd Lettings is our new property manager and is doing well in the post.
Trusted Agent profile · Redditch
John Shepherd Lettings Redditch reviews
★★★★★
834 reviews across 2 platforms
The Old Church, Ipsley Street, Redditch, B98 7AA
John Shepherd Lettings's office in Redditch, at The Old Church, is rated 4.4 out of 5 across 834 reviews on two platforms, including 76 Google reviews rated 4.2.
Reviews
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJohn Shepherd Team excell in every area…
John Shepherd Team excell in every area working together to achieve sales .Pleasure dealing with the team
5/5
TrustpilotQuick service
Quick service, sourced tenant very quickly and completed all the relevant checks etc. communication through out the process excellent L.
5/5
TrustpilotHighly recommending.
Quick process of renting the property. Very nice and helpful staff. We would highly recommend.
5/5
TrustpilotBrilliant service
The staff were all really helpful and prompt. Couldn't have asked for more.
5/5
TrustpilotGreat service
Great service, and great communication, from Carly and Co at John Shepherd Lettings in Solihull. If you are looking for a company to look after your buy to let property then I would recommend them.
5/5
TrustpilotLetting my property through John Shepherd
I've been letting my property through John Shepherd for a few months now and they have been nothing but friendly and helpful.
2/5
TrustpilotThey tend to resolve small issues quite…
They tend to resolve small issues quite quickly however they don’t take responsibility when they have made a mistake.
5/5
TrustpilotLauren sold my mother's house and she…
Lauren sold my mother's house and she was very professional polite and kept me in the loop. Id like to personally pass on a message that we was all very impressed by her service Thank you
5/5
Trustpilot10/10 Experience
The team were great from start to finish. The process was very smooth and moved quickly.
5/5
TrustpilotAleemah is great
Agent replied · 24 September 2026
Thank you for your kind words Edward. We are thrilled to hear that you found Aleemah to be great. Our team strives to provide professional and reliable guidance, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out to us.
2/5
TrustpilotPoor communication
I had to chase up a lot of things with numerous emails and phone calls.
5/5
TrustpilotAmazing service provided by John…
Amazing service provided by John Shepherd. Jordan managed to sell my property quickly and was friendly and helpful from start to finish. He dealt with all queries promptly and efficiently. Would highly recommend.
5/5
TrustpilotSpeedy and efficient service
Fantastic service- put on the market to SSTC within 48 hours at over asking price! Emilie, Jordan and Sophie all did a fantastic job and we couldn't have been happier! Would highly recommend.
5/5
TrustpilotLily Johnson
Lily JohnsonLily has been quite supportive with prompt response to my queries. She is really a good asset to the team.
5/5
TrustpilotKatie & Lauren sold my mothers house…
Katie & Lauren sold my mothers house for me, the whole process was smooth throughout and they were always at the end of the phone when I had questions! Would highly recommend them to anyone
5/5
TrustpilotHighly recommend
Megan & Lily have been great to communicate with from the get-go and made sure all our tenancy related questions were answered quickly. They are very approachable as well. Many thanks for your help!
4/5
TrustpilotProperty rental
Generally speaking renting my property has been seamless. Exactly what you need when out of the country.
1/5
GoogleUnresponsive and a waste of time. Unprofessional, one person you deal with doesn't seem to know what the other is doing when they are both supposed to be working with you.
5/5
GoogleExcellent service from Katie and the Team at Securelets. Seamless, professional, helpful and supportive throughout the entire process making every element of my rental easy. Would highly recommend on every level.
5/5
TrustpilotGreat lettingd team
The letttings team at solihull is excellent, Sans in particular is superb..
5/5
TrustpilotAs always the staff both Senka and Tina…
As always the staff both Senka and Tina supported by Paul did an excellent and professional job.
5/5
GoogleExcellent customer service supplied by Steve who was friendly and helpful in my hour of need. He was able to provide reassurance on timelines for rentals when our house purchase fell through. Would recommend to anyone
5/5
TrustpilotVery helpful we had never sold a house…
Very helpful we had never sold a house before so were blind to what to do,but they were always on call for advise and help very friendly and professional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
