5/5
TrustpilotThe staff are so friendly and we’re so…
The staff are so friendly and we’re so helpful during the whole process of me moving into my new home. I have recommended them to family and friends.
Trusted Agent profile · Redditch
John Shepherd Lettings Redditch reviews
★★★★★
834 reviews across 2 platforms
The Old Church, Ipsley Street, Redditch, B98 7AA
John Shepherd Lettings's office in Redditch, at The Old Church, is rated 4.4 out of 5 across 834 reviews on two platforms, including 76 Google reviews rated 4.2.
Reviews
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI bought a house through the Solihull…
I bought a house through the Solihull branch.Fantastic staff who were knowledgeable and enthusiastic and could not do enough to help. Jordan in particular was very good and always helpful.Nice surprise welcome gift on completion- small things.Even after completion they try to assist.Thankyou !
1/5
Trustpilotunprofessional members of staff who are…
unprofessional members of staff who are unhelpful! wouldn’t recommend at all
Agent replied · 10 June 2024
Thank you for your review. If you please can provide us some further details we can look into this review for you. We pride ourselves on customer service so would like to resolve any issues you may have had.Thank youDrew Swadkins | John Shepherd
5/5
TrustpilotAbsolutely satisfied with John Shepherd service
I’m extremely happy with the service provided by John Shepherd team. They were always reachable and quite prompt in responding to my questions and concerns.
5/5
TrustpilotA successful result
After 3 abortive sales, the fourth transaction finally went through thanks to the perseverance of Shepherd’s sales team. Well done and many thanks.
5/5
TrustpilotInformative and supportive service provided
Destinee Rowe provided my wife and I the type of information we needed to make a decision around the property we went onto to rent with John Shepherd in Edgbaston. We found Destinee to be friendly, helpful, flexible, patient and not pushy in any way.
5/5
TrustpilotI was guided through a very efficient…
I was guided through a very efficient sale by Natasha Watkins at John Shepherd. She was quick to answer any queries I had, and I felt she was a "safe pair of hands".
5/5
TrustpilotVery friendly service
Very friendly service . 100% satisfied . No delays . I'm really happy by signing with John shepherd estate agents
5/5
TrustpilotI deal with Lauren Foster who was been…
I deal with Lauren Foster who was been really great, very responsive to any queries and requests and extremely helpful - couldn't be better!
5/5
TrustpilotGreat customer service for landlords
I’ve been really impressed with the speed and professionalism from Felicety Owen-Hall. She has supported me recently with two of the properties I own.
5/5
TrustpilotBrilliant services and communication
Brilliant services and communication. We found the house we love and we were looking in the last 5 years, thank you for everything! Brilliant team
5/5
TrustpilotWe have been using John Shepherd as…
We have been using John Shepherd as managing agents of our Birmingham properties for the past 7 years. They are always unfailingly efficient and sympathetic to any problems that arise. I have no hesitation in recommending them.
4/5
TrustpilotExcellent professional service.
Excellent professional service delivered by lily.She is good at what she does.I was wowwwed by her prompt service.keep it up girl 👍
5/5
TrustpilotSuper!
Rickie and Ailish in Solihull have been brilliant in helping us renting our new house. Kept us up to date throughout the whole process and prompt with getting back to us on questions, even the smallest and silliest ones! Couldn’t recommend them more 😊
5/5
TrustpilotProperty purchase…
We have purchased a property in Knowle via John Shepherd. They were excellent.
Agent replied · 10 June 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotLettings - Lily Johnson
Great help from Lily on the lettings front.Not only did she source a new tenant really quickly when the previous tenant decided to leave, she also worked to have the new tenant bring forward their lease start date to minimise my void period.Highly recommended!
5/5
GoogleI had a great experience dealing with the John Shepherd Redditch team. I would highly recommend to anyone within the area.
5/5
TrustpilotThe experience was easy from start to…
The experience was easy from start to finish, staff were positive and helpful keeping me updated regularly. Happy with the service I received and can recommend.
5/5
TrustpilotVery helpful and professional
Very helpful and professional. Accommodated all our requestes to the best of their intentions and helped us close a sale with their clients. Gurdev and Harry are worth mentioning as they were a great help in our buying process. Highly recommended estate agents.
5/5
TrustpilotExcellent service
We recently sold our home through John Shepherd estate agent Cannock. I was very impressed with the service from start to finish. The team are very professional and the communication all through the process was excellent.I would highly recommend this firm. Thank you
4/5
TrustpilotOverall Good
Overall, I find the company to be good.Issue' are dealt with reasonably quickly.The only problem is I have to chase them for updates.
5/5
TrustpilotGreat estate agent!
Brilliant! Grace, Shannon and Jordan we’re extremely professional, friendly and helpful in all the queries I had. They assisted me through the purchase in which I cannot recommend them highly enough. Thank you!
5/5
TrustpilotFantastic service
Fantastic service. Quick turnaround on everything for this rental. Highly recommend
Agent replied · 10 June 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotAn excellent letting agency
An excellent letting agency. I have been dealing with Lily Johnson who is very professional and works hard to make things as easy for the landlord as possible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
