4/5
TrustpilotFast follow up
Statement are on time. Follow up email and calls are good.
Trusted Agent profile · Redditch
John Shepherd Lettings Redditch reviews
★★★★★
834 reviews across 2 platforms
The Old Church, Ipsley Street, Redditch, B98 7AA
John Shepherd Lettings's office in Redditch, at The Old Church, is rated 4.4 out of 5 across 834 reviews on two platforms, including 76 Google reviews rated 4.2.
Reviews
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEasy process very helpful staff made…
Easy process very helpful staff made finding and moving very easy
5/5
GoogleProfessional, friendly, quick to respond, got everything sorted for us. Very happy with the service, thank you!
5/5
GoogleLovely people, great response times, they got us into our new place without any hassle at all
5/5
TrustpilotGreat service
Great serviceGreat advice Very nice peopleA pleasure to deal with.
5/5
TrustpilotVery helpful and quick responses
The letting agents were friendly and helpful over the phone and via email. If I needed to query anything they provided quick solutions.
5/5
TrustpilotReally nice people
It was really easy to rent a property with them
5/5
Trustpilotfantastic support on letting the flat
fantastic support on letting the flat . really great staff
5/5
Trustpilotsorted out my accommodation quickly
Great service by Drew from the Birmingham office
5/5
TrustpilotQuick response
Quick resolution!
4/5
TrustpilotGood agency with handy maintenance…
Good agency with handy maintenance platform.
5/5
TrustpilotCatie was great
Rating only, no written review.
Agent replied · 7 June 2026
Thank you for your kind words, Pauleta. We are thrilled to hear that Catie provided you with great support. We appreciate your feedback and look forward to assisting you again.
5/5
TrustpilotWe rented a property through John Shepherd.
We rented a property through John Shepherd. And they were excellent. Our contact, Rickie Westwood, was brilliant. I would 100% recommend.
5/5
TrustpilotVery fast and efficient team
Very fast and efficient team, well definitely recommend.
5/5
TrustpilotGood experience so far with tennent in…
Good experience so far with tennent in place today
5/5
TrustpilotFriendly and easy to approach with…
Friendly and easy to approach with questions
5/5
TrustpilotExcellent service from the team at John…
Excellent service from the team at John Sepherd Lettings Dept. Thanks for helping me find my new home.
5/5
TrustpilotExcellent attentive service
Excellent attentive service, good communication throughout pre-sale & sale, couldn't have asked for more. Thank you again Katie & Natasha.
5/5
TrustpilotExcellent experience
Excellent experience, brilliant team..
5/5
TrustpilotExpert team
They did their job perfect. Specially Nelly
5/5
TrustpilotLauren from Solihull branch has been…
Lauren from Solihull branch has been fabulous ! She was super helpful helping me and my family search for our new home. Amazing service
5/5
TrustpilotJohn Shepherd excellent customer service
Excellent customer service from Lauren and Katie.Very helpful throughout the whole buying process from finding the property to getting the keys. Definitely recommend them.
5/5
TrustpilotVery efficient
Quick and efficient- No chasing required
5/5
TrustpilotProfessional behavior with appropriate…
Professional behavior with appropriate support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
