5/5
We were very happy with the service we received from Petty's. The whole team were incredibly friendly and professional. We would not hesitate in recommending Petty's as an agent. Many thanks, Laura and Gerry McMillan
Trusted Agent profile · Redbridge
★★★★★
591 reviews across 2 platforms
11 Woodbine Place, Wanstead, London, E11 2RH, Redbridge, E11 2RH
Petty Son & Prestwich's office in Redbridge, at 11 Woodbine Place, is rated 4.8 out of 5 across 591 reviews on two platforms, including 278 Google reviews rated 4.7.
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
5/5
We were very happy with the service we received from Petty's. The whole team were incredibly friendly and professional. We would not hesitate in recommending Petty's as an agent. Many thanks, Laura and Gerry McMillan
5/5
As I live 200 miles from the property I rented out in Redbridge I wanted to be sure that whoever I chose to manage the property would do an excellent job. After visiting a few companies I chose Petty Son and Prestwich as I believed they would provide the best service to me. From the outset the service they have given has been excellent. From vetting prospective tenants to managing the process thereafter(arranging for any repairs/servicing to be carried out etc) they have delivered beyond my expectations.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Alex, our fantastic lettings team always strive to deliver the best experience possible and we are so pleased you felt confident entrusting us with your property given the distance you live from it. We will pass on your feedback and hope you will let us know if we can be of any further help to you in the future.
5/5
This move, the first in 38 years, was made easier by the help and support of all the staff at Petty Son & Prestwich. They were with us all the way from when we first saw the property we bought and putting our house on the market, marketting it, having an open day and helping us chose the right buyer. Nothing was too much trouble and they were alaways there at the end of a phone or email to reassure and guide us. If we were to move again I would certainly use them.
Such a lovely review Robin, thank you. We are always happy to receive feedback, but it means so much when it comes from someone who hasn't experienced a move in such a long time as so much has changed and the process can be daunting. We are so pleased our team were able to be such a help to you - we really do think every one of our team are wonderful, but to hear it first hand is always a pleasure. Should you need us, we would be all too happy to help you again in the future.
5/5
We have been looking to purchase a property in the Wanstead area for over a year and throughout the process we have dealt with Petty’s Estate agents on a number of occasions. Petty representatives are always extremely professional and happy to go above and beyond to answer any questions and solve any issues to make the process as transparent and easy as possible. It has been a really busy and challenging time recently and Petty’s have navigated it very well. Richelle and Catherine deserve a special mention as they are always helpful, patient and willing to go the extra mile for their clients.
Thank you Werner! We are so pleased we could successfully bring your long search to a happy end (although quite a few of our buyers have told us the need to frequently check Rightmove doesn't necessarily disappear once a home has been found!). We are so proud of all our team and it is great to hear they made what was a challenging time much easier than it could have been for you. If you ever need us again in the future then please do get in touch :-)
5/5
My family & I rented a property managed by Petty Son and Prestwich from 2021-22, and there simply are insufficient superlatives in the English language to do justice to the service we have received over the past 18 months. From initial point of contact about properties to rent right through our recent checkout, including some issues with the property along the way, the team dealt with queries and requests flawlessly; always with haste, proactivity, and empathy. I would have no hesitation in recommending Petty Son and Prestwich and believe they are an exemplary letting agent.
What an outstanding review Dom, it really is great your experience with our lettings department has been so fantastic. We always strive to be the best we can and it is great when we get to hear about it (especially when it's so positive!) If you need us again we look forward to being of further help to you, or anyone you happen to recommend, in the future.
5/5
We had a fantastic experience purchasing through Petty Son and Prestwich and I would highly recommend their services. Firstly, the estate agent was so knowledgable about every aspect of the property when we looked around - which was simply not the case for most other estate agents we had viewings with! Secondly, once our offer had been accepted their EXCEPTIONAL post-sales support team ensured we were able to cross the finish line on what was a very complicated transaction for a number of reasons. I honestly think that the purchase would have fallen through if it wasn't for Petty's exceptional mediation skills, hard work and clear communication throughout. 5* servicePositiveResponsiveness, Quality, Professionalism
Thank you Ed - It has often been said we are fortunate enough to work in an area where some houses can virtually sell themselves, but it is the post-sales team, the true backbone of our company, where the skills and expertise truly come into play. Working with Elaine and Janine, two highly experienced sales progeressors, has made the difference between keeping sales together where otherwise they would have been left to fall apart. We are so fortunate to offer the service we do because of the dedication and skill of all our staff and we are so pleased you not only experienced this first hand but took the time to tell us about those experiences. We hope, should you need us, you'll be in touch in the future!
5/5
Exemplary letting agent
My family & I rented a property managed by Petty Son and Prestwich from 2021-22, and there simply are insufficient superlatives in the English language to do justice to the service we have received over the past 18 months. From initial point of contact about properties to rent right through our recent checkout, including some issues with the property along the way, the team dealt with queries and requests flawlessly; always with haste, proactivity, and empathy. I would have no hesitation in recommending Petty Son and Prestwich and believe they are an exemplary letting agent.
What a fantastic review - thank you so much Dominic, we really appreciate the time taken to write this and are very pleased you have been so satisfied with the service we offer.
5/5
Petty Son helped us navigate our first home purchase. They provided excellent advice and great customer service from locating us our forever home to negotiating with the vendors and a seamless exchange process. They provided excellent local knowledge on the area and really cared about us as a family not just getting another transaction done. Thank you so much!
5/5
As a new landlord I have nothing but praise for Petty Son and Preswich. They have made the process of letting my property simple and straightforward, they have given me information at the right time and made sure that I am compliant with all legal requirements. They have also sorted out any problems I've had with the property over the past six months effectively and promptly.
Thank you for taking the time to let us know your experience with our lettings team Andrew - it is always interesting to hear how those new to letting out their property have found the experience, especially when it can be daunting as a new venture. It is fantastic that our lettings team experience has helped you find your feet and navigate the process smoothly.
5/5
Amazing
I recently bought my first home through Petty Son and Prestwich and couldn't have had a better experience. Getting on the property ladder for the first time seemed very daunting but the team in Buckhurst Hill made the whole process as enjoyable and exciting as I've always imagined buying your first home should be. Viewing properties with other estate agents quite often left me feeling disappointed as they didn't seem to care at all; like they wanted to be anywhere else but showing me around. When I met Catherine for the first time she was so warm and friendly and I immediately fell in love with the flat that I ended up purchasing. I know there is a movement towards using online estate agents but, from a buyer’s perspective, having a personable point of contact who lives locally makes all the difference. Everyone I have spoken to at Petty Son were friendly and seem to genuinely care, not only about their seller, but their buyer too. When they called to tell me that everything had gone through and that the keys were ready to be picked up they were so happy for me. Their customer service is fautless and they really take the time to add the tiny, personal touches that make you feel valued.I think after this experience, I wouldn’t choose any one else to sell a property for me and would recommend them to everyone I know.
5/5
Trustworthy and good at what they do
Petty's found not one but two buyers for our house! Along the way I always found them to be responsive, knowledgeable honest and pleasant.
Thank you for your lovely feedback. We’re delighted we managed to find not one, but two buyers for your home! It’s great to hear that you found the team responsive, knowledgeable and honest throughout the process. We really enjoyed helping you with your sale and wish you all the best for the future.
5/5
I looked for a home in the Wanstead and South Woodford area for a few months. Over that time, I found Pam, Fran, Danny and Elaine to be the absolutely best agents to deal with: tirelessly helpful, interested in understanding what I wanted, extremely protective of their vendors' best interests while being committed to finding me my best "forever home". I am now happily installed in a beautiful home, thanks to their hard work and commitment. The process between bid acceptance and completion was flawless thanks to Elaine's efforts. Brilliant communication, lovely people, great integrity.
5/5
We recently used Pettys to rent out our house in Leytonstone and we couldn't have been happier with the service they provided. Unlike many other agents in the area who we found aggressive and pushy, Pettys were the opposite. They were very professional and made us feel very comfortable about renting out our home. They made the process as stress free for us as possible and we wouldn't hesitate to use them again in the future for renting out or selling our house.
5/5
We employed Pettys to sell our flat in Wanstead. We chose them because, despite there being loads of agents in the area, we knew they sell a lot of properties. Having now dealt with other agents with onward purchases we understand why. Pam and the team gave us an accurate valuation, coordinated an open day, communicated the multiple offers and kept in touch all the way through with solid advice. A special mention should go to Elaine, who progressed the sale; she was relentlessly efficient and I think us and our buyers were highly impressed. Well done Pettys- we'd happily recommend the company.
5/5
We were recommended to use Pettyson by many people. We have certainly not been disappointed. Pamela came to to value the property and she had lots of information and advice to give us. We signed the agreement and scheduled for the house to be put for sale the following week. Pictures were taken promptly and the house went for sale within days. We had many visits and they kept us updated on a regular basis up to the completion date. We would like to thank all the team especially Faye, Francesca, Danny, Pamela & Elaine for all their help!
5/5
We were incredibly impressed with Petty Son and Prestwich. We bought our first-time flat in Leytonstone through them in September - it was a stressful purchase due to some lease issues that surfaced, and the team at PSP were a major factor in keeping everything on track. Fay, Elaine and team are calm, responsive, friendly and reassuring, and we felt they were on our side throughout. They are clearly motivated by helping people, which wasn't necessarily what I expected from an estate agent! We will certainly use them in the future and I would recommend them without hesitation.
5/5
We bought a house with Petty Son &…
We bought a house with Petty Son & Prestwich and found them really helpful and responsive. Would recommend
Thank you for taking the time to leave a review. We’re so pleased to hear that you found the team helpful and responsive throughout your purchase. We hope you’re settling in well and enjoying your new home!
5/5
Excellent service from start to finish!
We were recommended to use Pettyson by many people. We have certainly not been disappointed. Pamela came to to value the property and she had lots of information and advice to give us. We signed the agreement and scheduled for the house to be put for sale the following week.Pictures were taken promptly and the house went for sale within days. We had many visits and they kept us updated on a regular basis up to the completion date.We would like to thank all the team especially Faye, Francesca, Danny, Pamela & Elaine for all their help!
5/5
Highly Recommended Estate Agent
Petty Son & Prestwich were not he first estate agent I used but I should have gone to them first. They persevered with the sale of our house with a record number of viewings over almost a year, that eventually paid off. Catherine, Sasha and Elaine were very polite and proffessional at all times and kept us informed of the progress as often as they could. Thank you to all of the team at Buckhurst Hill. I would highly recommend them.
5/5
Excellent service
We recently used Pettys to rent out our house in Leytonstone and we couldn't have been happier with the service they provided. Unlike many other agents in the area who we found aggressive and pushy, Pettys were the opposite. They were very professional and made us feel very comfortable about renting out our home. They made the process as stress free for us as possible and we wouldn't hesitate to use them again in the future for renting out or selling our house.
5/5
Very impressive service
We employed Pettys to sell our flat in Wanstead. We chose them because, despite there being loads of agents in the area, we knew they sell a lot of properties. Having now dealt with other agents with onward purchases we understand why. Pam and the team gave us an accurate valuation, coordinated an open day, communicated the multiple offers and kept in touch all the way through with solid advice.Our first sale unfortunately fell through (nothing to do with Pettys) but we were soon back up and running again. A special mention should go to Elaine, who progressed the sale; she was relentlessly efficient and I think us and our buyers were highly impressed. Well done Pettys- we'd happily recommend the company.
5/5
Helpful and personable
Faye, Francesca and Elaine were great and really helped us to secure our first house.We visited the property a couple of times and they were happy to facilitate this.They had a really personable approach which we didn’t experience with other agents.Would definitely recommend.Thanks again,Clare and Jonny
All purchases are special but someones first purchase is always that bit more special for us. Giving buyers a good experience is our pleasure and it's something we think everyone deserves, whether they be first, second third and 30th time buyers! We wish you all the best and look forward to hearing about the changes you both make in creating your long term home :-)
5/5
Head and shoulders above the rest
Having sold not once, but twice in the last 18 months through Pettys, I have plenty of experience to go on! They are by far the best of the local agents and genuinely independent. There is none of that "estate agent attitude" which is evident elsewhere, and I only wish my recent purchase through a local competitor had been handled as well as my sale. Their sales progress is spot on, and all the staff are helpful and friendly. Thoroughly recommended.
5/5
Friendly, efficient and supportive.
We were incredibly impressed with Petty Son and Prestwich. We bought our first-time flat in Leytonstone through them in September - it was a stressful purchase due to some lease issues that surfaced, and the team at PSP were a major factor in keeping everything on track. Fay, Elaine and team are calm, responsive, friendly and reassuring, and we felt they were on our side throughout. They are clearly motivated by helping people, which wasn't necessarily what I expected from an estate agent! We will certainly use them in the future and I would recommend them without hesitation.
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