Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat service from the Pettyβs team
Great service from the Pettyβs team, would highly recommend and would definitely use them again! All the team are efficient, helpful and friendly - always on it to ensure the sale goes as smoothly as it possibly could! Definitely made the right decision to go with them for the sale of our home.
Marie Β· 31 October 2019
Agent replied Β· 23 October 2024
Thank you Marie π It was wonderful to be able to help you with your sale and the team would be delighted to help you again should you ever need our assistance! We wish you all the best and hope you enjoy your lovely new home.
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5/5
GoogleSimply excellent! By far the best experience we have had dealing with estate agents. Highly professional, transparent and above all, honest. Our thanks to the whole team with a special mention to Catherine. 10/10
Chet Β· 23 October 2020
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5/5
TrustpilotI have been a tenant of Petty's for 12 years
I have been a tenant of Petty's for 12 years and have found them to fantastic landlords agents. They have caused me no anxiety whatsoever. They have never been pushy, have always put my case fairly to the landlord, and have been very professional and flexible in all their dealings with me. Anyone choosing between properties at different estate agents should factor in a much easier, stress free life with Petty's.
Andyn Β· 20 August 2022
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5/5
TrustpilotWe are so pleased we chose Petty Sonβ¦
We are so pleased we chose Petty Son and Prestwich as our estate agents. The quality and professionalism was exceptional throughout the whole process - from Danny who secured the asking price on our property in a tough market through to Elaineβs efficiency in progressing the sale. We truly are satisfied customers. π
Lucy Β· 16 July 2019
Agent replied Β· 23 October 2024
Thank you Lucy for your review. Both Danny and Elaine are so pleased you mentioned them personally & we certainly agree they are hugely important members of the pettyson team. We're thrilled you were able to sell with us and complete at a price you were happy with. If you ever require any advice or help in the future we'd be only too happy to help!
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5/5
TrustpilotExcellent
We have bought and sold through Pettyson this year, and can honestly say they have changed our view of estate agents (for the better!). We were very impressed with their efficiency, great communication, knowledge and willingness to help. The whole team is very friendly and professional, their customer service is excellent. Would highly recommend!
Mrs Β· 18 December 2018
Agent replied Β· 23 October 2024
It is always so fantastic to hear when we have helped to change someones view of estate agents from a negative into a positive one. Being an independent family run agency we will always work to challenge this negative view by continuing to work on our core values of customer care and transparency. We are so pleased we could make your sale and purchase with us such a positive experience and hope that you are happy for many, many years to come in your new home.
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5/5
GoogleWe had a probate sale that we sold through Pettys all of the staff were really lovely and extremely helpful. The sale went very smoothly.
Sue Β· 23 October 2023
Agent replied Β· 22 October 2024
Thank you Sue, we are very pleased to assist you in your sale - thank you for choosing to work with us.
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5/5
GoogleHad a brilliant experience renting through Petty Son & Prestwich. They were always easily contactable and fast to reply and sorted out any issues I had efficiently with no questions asked. Would definitely recommend them for renting.
A Β· 23 October 2022
Agent replied Β· 22 October 2024
Thank you for your review - we appreciate each and every one we receive and are so pleased our fabulous lettings team have made the process of letting a property an enjoyable one.
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5/5
GoogleVery good service throughout. Recommended.
Robert Β· 28 October 2024
Agent replied Β· 11 November 2024
Thank you Robert for taking the time to review us :-)
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5/5
TrustpilotRecently used petty son to sell a property in East London
Recently used petty son to sell an elderly relativeβs property . Each person we dealt with was professional and courteous. They each played a valuable role in ensuring that the whole process was seamless, highly recommend them.
Jean Β· 25 October 2024
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5/5
TrustpilotSelling our house with confidence
We met Catherine (Petty Son & Prestwich) when we viewed a property in Loughton. We were so impressed by her friendliness, her professionalism and honesty, that we decided to sell our property through this company. The company handled the sale with efficiency and expertise and the house was sold within 10 days.
Merl Β· 16 July 2019
Agent replied Β· 23 October 2024
Thank you for trusting us with your sale Merl - Catherine is a valued member of our team and it's so wonderful to hear you found her professional, friendly and honest. We pride ourselves on our reputation and part of this is the valuations we provide by using our local area knowledge, allowing us to secure offers at the best possible price within a satisfactory time frame. We are so pleased to hear this has been your experience and wish you all the best in your move.
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5/5
GoogleAwesome team!! We bought a house a month back and it was a seamless journey for us since the beginning..The team members are always approachable and ready to help you at every stage of sales..highly recommended!!
Sana Β· 23 October 2022
Agent replied Β· 22 October 2024
So pleased to hear your experience was such a positive one Sana! We believe we have a truly outstanding team and this is what sets us apart from many other agencies. Thank you for the recommendation!
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5/5
TrustpilotFirst class property management team.
My wife and I have spent a year as tenants of a property managed by Petty's on behalf of our landlords. We dealt primarily with Julie, Tracey and Alice, but every person we came into contact with at the firm was not only highly professional and efficient, but also friendly and approachable. Response times on every occasion were second to none and we had the clear impression that they always tried to act as "honest broker" between landlord and tenant (which is how it should be!).A very good team who walk the talk when it comes to adopting a personal approach to business interactions. Highly recommended.
Michael Β· 16 November 2020
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1/5
GoogleHaving bought and sold several properties, I can truly say this outfit are the worst in all regards. Communication is terrible, and having had the funds in place and made an offer, we discovered the owner had not been informed. They force you to speak to their mortgage broker (even if you make clear you have your own in place) who is misinformed and provides poor advice. They have neither the best interest of the seller or the buyer in mind. Avoid selling through (or buying with if possible!) at all costs.
5th Β· 23 October 2020
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5/5
GoogleI recently sold my grandfathers home through PS&P, and they were excellent every step of the way. A friendly & highly professional and team, who worked together in a well-coordinated way. All matters were always dealt with promptly and efficiently, and also very personally. I highly recommend them.
Peter Β· 23 October 2020
Agent replied Β· 22 October 2024
Thank you for your kind words Peter. We're happy to have been able to help you in the sale of your grandfather's home and so pleased you felt the service you received was personal and friendly. Thank you so much for allowing us to assist you and for your recommendation of Pettys services.
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5/5
GoogleWe would highly recommend Petty Son and Prestwich. We initially made the mistake of choosing another agent but are glad we quickly made the switch to an agency where we experienced good communication and a mature and professional service. Their patience and attention to detail was sustained throughout the whole process of the sale of our house. Both Catherine and Elaine deserve particular mention for the genuine effort they put in in their different roles. We always found them helpful and supportive. We wouldnβt suggest you going anywhere else.
Tony Β· 23 October 2020
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5/5
GoogleWe bought our property through Petty Son and Prestwich and were really impressed by the team who were friendly, knowledgeable and kept in touch post sale. They made the buying process far easier, which was great for a pair of novices who were still getting to grips with everything. Thank you!
Lisa Β· 24 October 2019
Agent replied Β· 22 October 2024
Thanks for your lovely review Lisa! We're so pleased you found the buying process easier than you initially anticipated and are thrilled to have been able to find you your lovely new home :-)
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1/5
GoogleIf I could put zero, I would.
Henrietta Β· 11 October 2025
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5/5
GoogleI can highly recommend Petty Son & Prestwich for renting in the Wanstead area. All the staff are friendly, helpful, accessible and efficient. They take all the hassle out of renting and everything goes smoothly.
Roger Β· 23 October 2022
Agent replied Β· 22 October 2024
Our lettings team are always there to help the process run as smoothly as possible and we are glad this was what you found Roger! Thank you for your review of our fantastic lettings team!
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5/5
TrustpilotFriendly and professional service
We bought our property through Petty Son and Prestwich and were really impressed by the team who were friendly, knowledgeable and kept in touch post sale. They made the buying process far easier, which was great for a pair of novices who were still getting to grips with everything. Thank you!
Lisa Β· 10 June 2019
Agent replied Β· 23 October 2024
Thanks for your lovely review Lisa! We're so pleased you found the buying process easier than you initially anticipated and are thrilled to have been able to find you your lovely new home :-)
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5/5
TrustpilotGreat service across sales, lettings and maintenance
We had a great experience with PettySon and Prestwich in Wanstead, recently with the sale of our property and over the years with the lettings and maintenance of it. It was our first time as landlords and first time selling a house too, all with the complication of being 12000 kilometres and many time-zones away. However at every step we knew we were in the best hands and that made a big difference. Would thoroughly recommend without hesitation!
James Β· 26 January 2021
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5/5
GoogleA completely positive experience from start to finish on the sale of my house! So professional, helpful and focused throughout - and such a friendly team too that I came to know everyone by name. Always reassuring when needed, I'd have no hesitation in recommending Petty (or using them again, though hopefully not for a few years yet!). Heartfelt thanks and a big thumbs up for your help and guidance through what can otherwise be such a traumatic process!
David Β· 23 October 2020
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5/5
GoogleWe recently sold our old family home through PS&P, and they were excellent every step of the way. A small, friendly, highly professional and informed team, who worked together in a well-coordinated way. All queries were always dealt with promptly and efficiently, and also very personally. I highly recommend them.
Hilary Β· 24 October 2019
Agent replied Β· 22 October 2024
Thank you Hilary. We appreciate how important the sale of your family home was, especially after it had been in your family for so many years. It was an absolute pleasure to work with you and your family during the sale and we are so thrilled you chose Petty's!
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5/5
GooglePetty's acted for our seller so had no client obligations to us. However they treated us fairly and pragmatically. We had a very difficult completion process and pettys was very good about it through the whole thing. If we ever want to sell our house we will definitely use Petty's.
Victoria Β· 24 October 2019
Agent replied Β· 22 October 2024
Like all estate agents we work for our sellers to ensure they receive a fantastic service every time, but equally we feel strongly about providing an outstanding experience for our buyers as they are just as important in the sales process! It's so lovely to hear you were happy with the service we provided and we hope to see you again if you need us.
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5/5
TrustpilotHighly recommend this small, friendly, professional and well-coordinated team
We recently sold our old family home through PS&P, and they were excellent every step of the way. A small, friendly, highly professional and informed team, who worked together in a well-coordinated way. All queries were always dealt with promptly and efficiently, and also very personally. I highly recommend them.
Hilary Β· 12 September 2019
Agent replied Β· 23 October 2024
Thank you Hilary. We appreciate how important the sale of your family home was, especially after it had been in your family for so many years. It was an absolute pleasure to work with you and your family during the sale and we are so thrilled you chose Petty's!
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