Trusted Agent profile · Redbridge

Petty Son & Prestwich Redbridge reviews

4.8

★★★★★ Excellent

591 reviews across 2 platforms

11 Woodbine Place, Wanstead, London, E11 2RH, Redbridge, E11 2RH

Petty Son & Prestwich's office in Redbridge, at 11 Woodbine Place, is rated 4.8 out of 5 across 591 reviews on two platforms, including 278 Google reviews rated 4.7.

Google logo

4.7 / 5

278

Reviews on Google

This office

Trustpilot logo

313

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Redbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Petty's managed a flat I own

Petty's managed a flat I own while it was being rented. I went back into it the other day, a little apprehensive after almost 5 years - I needed have worried, it looked as good as the day I moved out. Thank you for a superb service all-round.

David · 10 April 2019

Agent replied · 23 October 2024

Thank you for your kind review David! We are so thrilled you had such a good experience with our lettings team over nearly five years of time with them. We always aim to provide the highest level of service possible and it's great to know you have been happy with us :-)

5/5

Google

After an unfortunate string of events we have finally got there .. buyer no4 hopefully will be the one .. thank you Katherine and team for all your hard work

Tony · 14 January 2020

5/5

Trustpilot

Great estate agents

I bought and sold my London property with Petty Son and Prestwich and they were incredibly helpful and offered a very personal service on both transactions. Highly recommended.

Sally · 10 February 2023

Agent replied · 23 October 2024

Thank you Sally! Greatly appreciated.

5/5

Trustpilot

Excellent services

All the members of Petty Son and Prestwich were very proactive and helpful during my purchase process. They were very attentive to the details and quick in responding to both mine and the seller's enquires and always very happy to help! I highly recommend their services!

Silvia · 5 December 2019

Agent replied · 23 October 2024

Thank you for your recommendation Silvia and great to hear your enquiries were answered quickly and thoroughly when they arose. We hope you are enjoying your new home in Wanstead and taking advantage of all the area has to offer!

5/5

Trustpilot

We chose Petty to manage the sale of our 3 bed house

We chose Petty to manage the sale of our house due to their solid footprint of experience in the market place as well as the strong positive opinion amongst those we spoke to about who to use. From the initial first meeting in our home to discuss the sale strategy, to the open house, the management of offers and the administration process - it was all looked after by the team to an extremely high standard, true professionals throughout, complete open timely communication yet with a familiar friendly tone which helped in our, what could have been, stressful lengthy/short time frame chain. I recommend Petty to anyone who asks me, they provide first class service.

Josephine · 23 October 2018

5/5

Google

Very helpful and good communication throughout my recent buying process in Leytonstone. Would highly recommend.

Olivia · 13 January 2024

Agent replied · 12 January 2025

Thank you Olivia!

5/5

Trustpilot

Very good service throughout

Very good service throughout. Recommended.. In my experience finding a buyer for the sale was the least of the problems - the 'after sales' service was very important and very good.

Robert · 28 October 2024

5/5

Trustpilot

Great agency

Great agency, really helpful when buying a property. They were fast at replying, good at chasing, and very friendly faces. Would recommend!

Rachel · 22 July 2023

Agent replied · 23 October 2024

Thank you Rachel - we are thrilled we had the chance to work with you in purchasing your lovely new home.

5/5

Google

Petty Son and Prestwich provided an excellent service throughout our purchase and particularly in liaising with the seller and advising us on the steps in the process. Would definitely recommend.

Penny · 23 October 2022

Agent replied · 22 October 2024

Thank you Penny, we hope you are now fully settled in your new home!

5/5

Trustpilot

Giving agents a good name.

Honestly the most professional and nicest agents I've dealt with. They went out of their way to help even long after the sale was complete. Having had bad experiences with other agents in the area Petty Son and Prestwich restored my faith. I would without question recommend.

Matthew · 5 December 2018

Agent replied · 23 October 2024

WOW! What a review Matt, the team are so humbled by your opinion of our working with you when buying your new home. We are so glad to have restored your faith in the profession proving we're not all bad! We hope you and the family are settling into your new home and can enjoy Christmas together without being surrounded by too many unopened cardboard boxes!

5/5

Trustpilot

We were very impressed with Petty Son…

We were very impressed with Petty Son and Prestwich and would have no problem recommending them. We were first time buyers and the level of service they afforded us was outstanding. As it was our first home, we naturally had a number of questions and they were always patient and understanding with the number and level of questions we asked. Each member of the team was very helpful and honest regarding our situation as the move progressed. When we come to move on, I expect we'll come back to them to do our sale. Highly recommended and many thanks for all your help.

Chris · 1 March 2018

5/5

Google

Recently sold my house with Petty Son and they by far exceeded my expectations - Sold in less than a week! Was easy to communicate with and Catherine in particular is an asset to the company. Amazing from valuation to completion - would highly reccomend

Barry · 24 October 2019

Agent replied · 22 October 2024

Thank you Ella for such a wonderful review. Catherine is one of our most experienced members of the pettys team and is exceptional at what she does, we will make sure to pass on your praise.Thank you for your kind words and time in writing a review of your experience with Petty's.

5/5

Google

We purchased our lovely family home through Petty and couldn't be happier. The transaction was slightly complicated due to very tight timeframes, however, all staff managed to keep it moving along and complete in time. We wouldn't hesitate to use Petty again in the future.

Timothy · 24 October 2019

Agent replied · 22 October 2024

Thanks Tim. Many people don't realise that the hardest part of a sale is the progression once an offer has been accepted and the complexities this can bring. We're glad our talented sales progressor Elaine was able to work her magic so you could move to our wonderful Wanstead area!

5/5

Google

Not like other estate agents! We recently bought a property through Pettyson, as first time buyers we found the team amazing to deal with, professional, helpful and happy to answer all our queries. Pettyson are a lovely team of friendly people. A special shout out goes to Fay, for all her hard work, dedication, and always being a joy to chat to, and Elaine for keeping us on schedule in a tight timeframe, excellent efficiency and communication. I highly recommend the Pettyson & Prestwich team, they are a pleasure to deal with. In an industry with a bit of a bad reputation, these guys are head and shoulders above the rest.

Kim · 24 October 2017

5/5

Google

After looking for a property across many different parts of London for 3 years, and coming into contact with approx 50 estate agents some of who didn't even bother to turn up to viewings or listen to what we wanted, then Petty Son & Prestwitch then came along. Petty Son stood out a mile from other agents across London and in the Wanstead area. They actually listened to us, spoke frankly about the local property market, and I genuinely felt they understood our position and had us in mind for all properties within our budget. Unlike other agents in the area there was no aggressive sales pitch for using Petty Son as middlemen for a mortgage etc. They used their time to focus on us and the seller. They always responded to our emails and phone calls promptly. I just wish we had found Petty Son earlier. The main people we dealt with across two of their offices were Fran, Elaine, Pam, and Fay. Thank you. My partner and I would have no hesitation in recommending you and your firm.

Tom · 24 October 2017

5/5

Google

I couldn't recommend the Petty Son & Prestwich team more highly! Having decided to sell our flat in Aldersbrook we chose to seek a valuation from Petty, amongst others. The overriding factor that lead us to opt for them was the fact that not only did the valuation seem fair and informed, the advice and strategy proposed by Fay gave us confidence and was over and above anything we had seen from other agents, whose tactics appeared to be throwing high, unrealistic valuations at the seller in a hope to win the business. During a tough post brexit housing market the Petty team kept us informed and calm throughout the process. Once offers were accepted, Elaine and Fay worked tirelessly to help us complete what was a pretty eventful sale professionally and within our targeted time-frame. Impressive!!!

Andy · 24 October 2017

5/5

Google

Selling our family home of nearly 60 years, we were hugely impressed by the consideration, professionalism and sound advice we received from every member of the Petty Son and Prestwich team - at every stage of the process. They were efficient, knowledgeable, trustworthy and a pleasure to work with. They have great knowledge of properties across the area and are closely attuned to the local and the wider London market. They were definitely the best people to understand and communicate what our unusual house had to offer and to find exactly the right group of potential buyers for us. I would certainly recommend them to anyone looking to sell or buy in this part of East London.

Reed · 24 October 2017

5/5

Google

Petty Son and Prestwich dealt with our sale very efficiently. We were very happy with the sale price and the staff were diligent in keeping us updated throughout the whole process. We would recommend them without hesitation.PositiveProfessionalism

Jane · 23 October 2021

Agent replied · 22 October 2024

Thank you for your review Jane and for your recommendation of us - we are so pleased you were happy with your experience with us!

5/5

Trustpilot

Professional, polite helpful staff.

From the initial valuation the professionalism of the staff was apparent. Once agreed to use their services, they arranged an open house day with 17 potential buyers within 2 weeks. They very obviously have good local knowledge and were always on hand to answer questions

Callum · 17 September 2019

Agent replied · 23 October 2024

Thank you Callum. We're very fortunate to have a long-standing presence in the areas we operate, which not only allows us to have a large number of buyers registered looking for property but the personable service we offer allows our fantastic staff to mach the right buyers to each home. We're so pleased you were pleased with our service and professionalism - should you need us again for anything else in the future we'd be very happy to assist :-)

5/5

Trustpilot

Great i would recommend

I really like working with petty son I brought and sold through them. Viewed houses there staff all ways know all the details and I did not feel rushed. They never hassled me over the phone they were just always helpful I would defiantly recommend

KH · 12 September 2019

Agent replied · 23 October 2024

Thank you for your kind review. We always try to allow viewers a reasonable amount of time in each home they view without other buyers being present, as this ensures the property can be taken in by the buyer properly from the very initial viewing. It's fantastic to hear that you were pleased with every step of the process, as well as the communication with Petty's and hope you'll be in touch should we be able to assist you in any way in the future.

5/5

Google

Moving house is super stressful and you guys took out all the stress for me. I particularly appreciated the detailed feedback to me as a seller. You knew who to call and how to handle everything involved in selling the house to instructing a gardener for me and making a recommendations for a removal company. Big up all at Pettys.

Nicky · 10 December 2022

2/5

Google

After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.

Patrizia · 24 October 2016

5/5

Trustpilot

accommodating team throughout process

I have just purchased a property through Pettyson and Prestwich and the team were very accommodating for access arrangements. As the property needed some work I visited on a number of occasions with builders and was never made to feel this was an issue.

Sarah · 29 October 2019

Agent replied · 23 October 2024

It's incredibly important to visit a property during the purchase process to ensure you are happy with what you are purchasing, and this can be even more true when work is required. It's our pleasure to have accommodated your visits Sarah & good luck with the work- it will be worth it in the long run.....it always is!

5/5

Google

Really like working with petty son I brought and sold through them. Viewed houses there staff all ways know all the details and I did not feel rushed. They never hassled me over the phone they were just always helpful I would defiantly recommend

Kele · 24 October 2019

Agent replied · 22 October 2024

Thank you for your kind review. We always try to allow viewers a reasonable amount of time in each home they view without other buyers being present, as this ensures the property can be taken in by the buyer properly from the very initial viewing. It's fantastic to hear that you were pleased with every step of the process, as well as the communication with Petty's and hope you'll be in touch should we be able to assist you in any way in the future.

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