2/5
Make sure you have pictures of the property rent from them. They will try to charge you for changing the old worn off carpet and repair the damp wall of the flat. I was saved because I took plenty of pictures before I move in to the property.
Trusted Agent profile · Redbridge
★★★★★
267 reviews across 2 platforms
151 Cranbrook Road, Ilford, IG1 4TA, Redbridge, IG1 4TA
Payne & Co's office in Redbridge, at 151 Cranbrook Road, is rated 4.5 out of 5 across 267 reviews on two platforms, including 248 Google reviews rated 4.6.
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
2/5
Make sure you have pictures of the property rent from them. They will try to charge you for changing the old worn off carpet and repair the damp wall of the flat. I was saved because I took plenty of pictures before I move in to the property.
1/5
We was six years with them as a Tennant. They never changed anything at the beginning (painting, carpet, etc). When we moved they took our deposit money and they said we damaged the house. But the sales team were good, we bought a house from them. The employee helped us lot.
5/5
Looking to relocate from Dublin to London and Andreea guided us throughout the rental process. Thank you for your patience!
5/5
The most helpful letting agent I have spoken to! Thank you Jo and all at Payne & Co.
5/5
Thumbs Up!
Pleased with the service provided by Andrea. She kept us informed regarding the rental process. We recommend Payne&Co for their professionalism!
5/5
Graham and Colin looked after my property for about 4 years and I have to say that it was a fabulous experience, nothing was too much trouble! I have to say I would definitely recommend their services to anyone thinking about renting out their property in the area.
3/5
Online visit review. Couldn't find the property that has their board, so perhaps it's already off the market... Not that I'm buying, I do like to see others internal decoration choices, haha.
5/5
Absolutely delighted with the service I received from Payne & Co. What they promised when I signed up to sell through them they delivered. They were very professional and friendly. I highly recommend them. Thanks very much Mark Sinclair & Team.
1/5
Very bad customer service
Dear Shams Habibi, As a company we take our reviews very seriously. Unfortunately, we can not find a record of your name or any dealings with you. We pride on our high customer service to all our clients old and new especially through this difficult global pandemic. Please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards
5/5
Pleased with the service provided. Very professional with a great local knowledge Got the impression at all times that we were not "just a number" and that they were doing everything possible to sell my house. Alan Wilson
5/5
Payne and Co estate agent is really great. They did an amazing job. We deal with Hamza and Mark who were really helpful and available :) Would definitely recommend them :)
5/5
Rating only, no written review.
5/5
Payne & Co in Ilford recently sold a property for me in Walthamstow, I was very pleased with the service, and would have no problem recommending them.
5/5
The stuff was very hellpfull
The stuff was very hellpfull, nice and very prompt.
3/5
so so. never came round to check the flat before I moved in and dosnt really care until you move out
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for the 5-star review!
3/5
Average at best
Average at best. Nice polite staff but lacking in other areas.
4/5
Ok seeking agents. Easy to work with
4/5
Rating only, no written review.
4/5
Highly professional
5/5
Rating only, no written review.
Thank you for your five star review!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for the five-star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.