Trusted Agent profile · Redbridge
★★★★★
149 reviews across 2 platforms
EAD OFFICE 213 Cranbrook Road, Ilford, Essex, ., Redbridge, IG1 4TD
Ideal Locations's office in Redbridge, at EAD OFFICE 213 Cranbrook Road, is rated 4.2 out of 5 across 149 reviews on two platforms, including 142 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Ideal Locations hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
5/5
GoogleI sold my property through Ideal Locations. I was very pleased with their professionalism and approach when I had any contact with them. Manjit Sangha was my main point of contact with whom I was very happy with in the way that he dealt with any queries and the sale throughout.
1/5
GoogleUPDATE 12 FEB 2023: I'm still chasing them to pay me rent. They keep hoping I forget. Complete nightmare to deal with. Zero service. Review 4 months ago: This agent gets paid the rent on time from the tenant, but fails to pass it on to the landlord (me) on time. I am constantly having to chase them up. Highly unprofessional, do not respond to emails and I'm forced to call them time and time again to get paid the rent. I've had to manually chase the rent each month for the last 7 months in a row. Staff do not care. I'll be submitting a complaint to The Property Ombudsman. Would not recommend anyone to use this agency.
1/5
GoogleThe worst agency ever! I don't recommend to sign contract with them! I don't recommend to rent property from this agency. If you call, they will tell you that someone will call you back, but this will never happen. You will wait somebody to answer to your emails, but this will not happen. At the end when you leave the property, they will hide and will not give you your deposit back. Also they never put our deposit in any deposit safe account.At the end we have to give our case to solicitors. If you want to work with professional estate agency better stay away from that one. If I could I will give -5*
5/5
GoogleMy partner and I had a great experience with ideal location! Akhil was very efficient and professional! I have recommended to some of my friends who are looking to rent too
5/5
GoogleExcellent Estate Agents. Top class customer service,always on hand to handle any queries, problems etc. They are also extremely professional and have vast amount of knowledge and experience in the industry. I strongly recommend any buyer or seller to sign up to 'Ideal Locations'.
Thank you so much for your review! We're happy to see that you had a good experience and hope to do business with you again in future.
5/5
GoogleGreat service. Very responsive, quick and efficient
5/5
GoogleWithin two weeks, I was able to find a rental home that satisfied all of my needs because of their prompt assistance.
Hi, Premchand. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleGreat service especially from Subhaan. Always looks for the best solutions very trustworthy.
1/5
GoogleIdeal Locations used to be good, but has gone down in the recent years. They have no clue what they're doing. If you're a landlord, you'd be very lucky to get your rent every month. Best avoided.
5/5
GoogleVery reliable and excellent costumer service
1/5
GoogleI wish I could give them a 0 rating. We are the landlords. The tenants have always paid the rent on time, but this agent never passes the rent to us on time. I have been chasing them for the rent for the last two weeks. I called again today, I was told that someone would call me back for sure today. Surprise, surprise, no one called back. Don't worry. We will be logging a formal complaint, then escalate this to The Property Ombudsman if it is not resolved. We are tired of chasing for the rent payment every month. Please don't use this agent if you are a landlord. It takes more time to deal with this one agent than all the other agents and tenants combined every month.
5/5
Googlevery professional and responsive
5/5
GoogleSubhaan, consulted me about a property. He’s so kind, responsive and a very easy person to communicate with.
5/5
GoogleCraig is a true professional. Very prompt and accurate with information that he provides. Extremely reliable and trustworthy
5/5
GoogleAmazing agent had our property managed, had no issues. rent paid on time, defiantly recommended.
5/5
GoogleVery friendly and great customer services and took care of all my needs in finding the perfect home for me , definitely recommend this company to all my friends and family.
😍Thank you so much for your review! We're happy to see that you had a good experience and hope to do business with you again in future. …
5/5
GoogleI got an affordable flat with the help ofAkhil Dinesh. Thank you Akhil
1/5
GoogleI would rate this branch with 0 stars if possible. I have never written a review before but the shocking level of service I have received from this branch has compelled me to do so. I have constant issues with rent not being forwarded on to me on time and instead sitting on their account, I am still experiencing issues trying to retrieve a deposit which is held in the deposit protection scheme. Worst of all, despite my complaints, the branch is solely dependent on issues being resolved by one particular senior member of the team who constantly promises to call me back only to then ignore my calls. Avoid using Ideal Locations at all costs!NegativeResponsiveness, Professionalism
5/5
GoogleExcellent service and always helpful with all of my property management.
1/5
GoogleThis disgusting company continues to spam me with unsolicited emails despite asking multiple times to stop they refuse. This is breach of GDPR and I will be reporting them to the ICO. An unprofessional cowboy outfit that is engaging in law breaking, if they can't do the basics dont trust your property with them and avoid this shoddy outfit.
5/5
GoogleVery good customer service
1/5
GoogleUnsolicited house advert, no unsubscribe button which is against DGPR! Emailed multiple times to remove and no success. Please check your emails and act of them!
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the unsolicited house advertisement and lack of an unsubscribe button, as this is in violation of GDPR regulations. We assure you that we take such matters seriously and are currently looking into the technical issue that caused this problem. We would greatly appreciate it if you could remove your review as we work to resolve the issue. We have also checked our emails and see that we have missed some of your attempts to contact us. Please accept our apologies for any inconvenience caused by this. Please contact us again with your details so that we can remove your subscription as soon as possible.
5/5
GoogleAmazing agency , great service from their staff , have been with them for some time now , no disappointments at all 👌🏼👌🏼 …
5/5
GoogleSubhan helped me to rent all my properties. His good 👍 …
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Tell us what you need and we'll put you in touch. Ideal Locations hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.
