Ideal Locations Redbridge reviews

★★★★★ 4/5

Google

We purchased our first house recently and had a positive experience with Ideal Locations, Craig in particular. He was efficient, really helpful and followed up on our enquiries and answered all of the questions we had in a timely manner. He went above and beyond to ensure our purchase went ahead and completed by the completion date. For example our signed contracts were delayed in reaching the solicitors and to ensure we completed by the date agreed (beneficial for us and sellers) he drove to us to collect a copy of the signed documents and took them to the solicitors early in the morning (who were not local) as we were unable to go there ourselves. We also faced an issue following a survey on the house and Craig answered all of our questions and helped us resolve the issue so that we were satisfied. Craig also called us to say congratulations after we had picked up the keys which was nice. The reason I have given 4 stars is not a reflection on Craig at all. Prior to Craig handling the sale, one of the other agents Sam, who I’m informed is no longer working there, told us that there was an offer on the house which made us put in a higher offer and this later turned out to be false. There was no reason to play that card when we were already interested and would have put in that offer if they had been honest about what the sellers wanted. Also, the communication in the beginning was a bit slow and we were unsure whether our offer was accepted or not for a while as two agents gave us different information which delayed things by a few weeks. Having said that, we enjoyed working with Craig on the purchase of our first home and overall had a good experience.

Pari · 25 August 2023

★★★★★ 5/5

Google

Prem is a good estate agent with good communication and good explanation

Akter · 16 February 2026

★★★★★ 5/5

Google

It was a wonderful experience with this organization. They made all the things very easy and smooth. All you guys should meet this organization and it's people. Especially Akhil..He is a wonderful personality and he is very co-operative and explained about all the things.

Devika · 25 August 2023

★★★★★ 1/5

Google

Very very bad service from the staff members. I have been waiting for months for getting back the deposit from them and haven’t got a proper response from their side. Very very poor service. To all the customers who approach ideal locations I am advising you to be more careful you have to go and ask your deposit atleast 1000 times to get a response from them. Such a irresponsible management

Surya · 11 October 2025

★★★★★ 5/5

Google

Top service from Ideal Locations, particularly Craig Medford. Conducted viewings and helped find the perfect buyer for our property. Craig managed the process from start to end. Very proactive and kept managing all parties involved. Very easy to communicate and work with Craig and delighted that we successfully completed on our sale. A good agent makes all the difference in the house selling process - would recommend.

Anisha · 28 December 2023

★★★★★ 5/5

Google

Premchand provides outstanding customer service as a letting agent. He is professional, attentive, and always willing to go the extra mile to ensure everything goes smoothly. Whether it’s responding quickly to queries, offering clear guidance, or making the entire process stress-free, Premchand consistently delivers exceptional support. I highly recommend him to anyone looking for a reliable and customer-focused letting agent.

Rathnakar · 11 December 2025

★★★★★ 5/5

Google

Absolutely amazing service. Adnaan was particularly helpful from start to finish would highly recommend their service

Halima · 11 October 2024

★★★★★ 1/5

Google

This company is involved in unsolicited and malicious spamming. There is no unsubscribe button and they ignore repeated requests to stop spamming and have my detaila removes from their system. They are in breach of GDPR and data protection act and I will be reporting them to the ICO so that they can be held to account. Avoid using this dodgy outfit that need to be shut down.

Moko · 25 August 2023

★★★★★ 5/5

Google

Top service from Ideal Locations, particularly Craig Medford. Conducted viewings and helped find the perfect buyer for our property. Craig managed the process from start to end. Very proactive and kept managing all parties involved. Very easy to communicate and work with Craig and delighted that we successfully completed on our sale. A good agent makes all the difference in the house selling process - would recommend.

Anisha · 25 August 2023

★★★★★ 5/5

Google

Richard is an amazing hardworking and trustworthy agent. He was always friendly, reliable and extremely professional throughout helping us throughout our entire journey to sell our home. We struggled initially with larger mainstream agents who didn’t turn up on time, charged ridiculous fees, didn’t care and couldn’t find any potential buyers. Just as we we’re about to give up on hope, we found Richard who completely triumphed over all of the larger agents in a heartbeat! I would highly recommend him to anyone looking to sell their home and wants dedicated quality service - Thank you Richard we couldn’t have done it without you!!PositiveResponsiveness, Quality, Professionalism, Value

NSQ · 25 August 2021

★★★★★ 5/5

Google

“I am extremely happy with the service provided by Prem. He did a fantastic job letting my Basildon property. His professionalism, communication, and dedication made the entire process smooth and stress-free. I highly appreciate his efforts and would gladly work with him again. Highly recommended!”

Nurendra · 16 February 2026

★★★★★ 5/5

Yell

Great experience as Manjit was the right man at the right time.

I must say from day one Manjit from Ideal Location, has demonstrated a high degree of professionalism, well conversed. He has been in constant communication with us all along the sale process of our property. He has been advising us and been so good that we can say if we have to go thru that process again we would like him to be part & parcel of the process, again. Thanks Manjit. The Latchman’s

CliveL-29 · 21 September 2021

★★★★★ 5/5

Google

Mr prem shows us a property ad guide us very well he helps us for doing all the paperwork easily . Thanku prem g

Kuldeep · 11 June 2026

★★★★★ 1/5

Google

I had a worst experience with Ideal locations. Though onboarding is a very smooth process for helping in getting a flat But the company is least bothered to address the open issues. The house given to me is not cleaned at all and I had to spend £250 for cleaning. Also, the house has many open issues in the Kitchen and I was unable to use for almost 2 weeks. The response to address the issues at home like water heater and room heater will take ages to resolve with them. They are worst in London. My suggestion is avoid them.

Srikanth · 11 October 2024

★★★★★ 1/5

Google

**Disappointing Experience with Ideal Locations** My experience with this agency has been extremely frustrating. While they were courteous and responsive before I signed a rental agreement, things changed drastically afterward. Any issues that arose with the property were ignored until I contacted them multiple times. Their handling of problems was unprofessional and often ineffective. The worst part was after the contract ended. It took over a month and a half of persistent effort to get my deposit back. They consistently failed to respond to my emails and calls once the contract was over. I’d especially advise caution when dealing with Akhil and Dalveer. Although they seem friendly at first, my experience suggests that they can be misleading, making promises they don't fulfill. In summary, I cannot recommend this agency based on my negative experience. Proceed with caution if you choose to work with them.

Shyam · 11 October 2024

★★★★★ 5/5

Google

Ideal Locations are amazing. Harpreet in particular dealt with my enquiry and her customer service skills are exactly what you want in someone dealing with properties. She was very professional, responsive, friendly, patient and extremely reliable. She is very knowledgeable and was able to quickly answer the many questions I had. I highly recommend Ideal Locations! Thank you Harpreet for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Param · 25 August 2021

★★★★★ 5/5

Google

I had a tremendous experience utilising the letting agency skill and tenacity of Akhil to find a suitable tenant for my property. If you want a professional service from sourcing a tenant through to completing the inventory check in record time. I highly recommend Akhil without hesitation.

Myles · 25 August 2023

★★★★★ 5/5

Google

I highly recommend James as my go-to agent at Ideal Locations! He went above and beyond to find us a beautiful home. He is professional, friendly and gets the job done right. Quick with responses and instrumental in helping us find the perfect house. Highly recommend!

Paula · 25 August 2023

★★★★★ 1/5

Google

As a landlord I would not recommend them, their service was absolute crap from start to finish. I am still owned rent from 3 years ago and they keep on changing the registered name of their company.

Jitendra · 16 November 2025

★★★★★ 5/5

Google

Subhan at Ideal is very professional. He is very approachable and I like to recommend him.

Saradhi · 11 May 2026

★★★★★ 5/5

Google

The services I have received have been exceptional. I have been dealing in property and haven't come across a firm who has provided the quality of service i have received.

Balavant · 16 January 2026

★★★★★ 5/5

Google

James was very professional and having a great sense of humour. James made the whole buying process very smooth and easy. He is easily approachable and always there to help you and answer any of your questions. Thank you so much, James

Shahzad · 25 August 2023

★★★★★ 5/5

Google

IDEAL location have been great in looking after my rental property. Harpreeet has been amazing when I had a problem with our boilers. She communicates well and kept me Informed of the works that was taking place. She very easy to approach and very friendly makes any situation easy to deal with, so thank you for your hard work.

Preethi · 25 August 2021

★★★★★ 5/5

Google

Nice and heard working peoples who they are doing job in ideal location. I know prem he very nice and obedient. And prem is very helping and cooperative guy

Naveed · 16 November 2025