Trusted Agent profile · Redbridge

Ideal Locations Redbridge reviews

4.2

★★★★★ Great

149 reviews across 2 platforms

EAD OFFICE 213 Cranbrook Road, Ilford, Essex, ., Redbridge, IG1 4TD

Ideal Locations's office in Redbridge, at EAD OFFICE 213 Cranbrook Road, is rated 4.2 out of 5 across 149 reviews on two platforms, including 142 Google reviews rated 4.3.

Google logo

4.3 / 5

142

Reviews on Google

This office

Yell logo

3.3 / 5

7

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Redbridge office, from every platform, shown as written. First names only.

5/5

Google

As the landlord, I have had a very positive experience working with Bhargavi. Communication has been prompt, professional, and consistent throughout the management of my property. Any maintenance issues have been handled efficiently, with clear updates provided and minimal need for follow-up. The property has been well managed overall, and the entire process, from tenant onboarding to ongoing day-to-day management, has been smooth and well organized. I would highly recommend Bhargavi and Ideal Locations Property Management for their reliable and professional service.

Indianclassical · 11 June 2026

5/5

Google

Subhaan is very professional and I am very happy to deal with Ideal locations who have a very professional team. As a landlord I am relaxed as have reliable team to deal with all queries related to the property. Once again would like to thank Ideal Locations and Subhaan for a great service and hope everything carries on being smooth.

Danish · 11 September 2026

5/5

Google

I’ve had a great experience with Ideal Locations. A special thank you to Simran, our Property Manager, who has been incredibly helpful, responsive, and professional throughout. She always deals with any queries quickly and keeps us well informed, making everything stress-free. Excellent customer service and a real credit to the team. Highly recommend!

Amber · 11 June 2026

5/5

Google

Bhargavi has been professional, responsive, and efficient in handling all aspects of the tenancy. Communication has been clear, and any issues were dealt with promptly. Overall, I am pleased with the level of service provided by Ideal Locations Property Management and would be happy to recommend them to other landlords.

Uttam · 11 June 2026

5/5

Google

Excellent experience from start to finish! The whole process was smooth and hassle-free. Special thanks to Prem for being incredibly helpful, professional, and supportive throughout. We are very happy with our new home. Highly recommended!

ALAN · 11 September 2026

5/5

Google

Really happy with our new home and the entire experience. A special thanks to Prem for his excellent support, quick responses, and professionalism throughout the process. He made everything simple and stress-free. Highly recommended!

Sherin · 11 September 2026

5/5

Google

An amazing company. The agent Prem went above and beyond guiding us through taking away all obstacles that we encountered. Helpful in everyway that was needed. I wholeheartedly reccomend this company

Nina · 11 September 2026

5/5

Google

Very happy with Ideal Locations managing my property. The team is professional, reliable, and responsive. Special thanks to Prem for always being helpful and dealing with everything professionally. Highly recommended!

Muhammad · 11 September 2026

5/5

Google

I had an amazing experience at Ideal Locations! The service was professional, and Prem was incredibly helpful and friendly throughout the entire process. ideal location went above and beyond to ensure all my needs were met and made everything so easy and stress-free. I highly recommend Ideal Locations to anyone looking for reliable and efficient service. Thank you for the great experience!"

Akbar · 11 December 2025

5/5

Google

Ideal Locations Property is an excellent rental agency. They provide houses on flexible agreements, including 1-year and 6-month contracts. The process is smooth and transparent, and they offer a 100% guarantee. The agency person, Prem, was very helpful and professional. I highly recommend them to anyone looking for a reliable rental property

VENKATA · 11 January 2026

1/5

Google

Never seem to know what they are doing. Phoned up chasing my deposit back to be told by a girl I don’t have one! Everyone on the phone seems confused apart from 1 man. Eventually my deposit was in my bank but they never called me to tell me. Very unprofessional. Glad I’m not with them anymore.

Kimberley · 19 March 2026

Agent replied · 16 April 2026

Hi Kimberley Tole Thank you for your feedback. From our records, you vacated the property prior to the end date of your tenancy, and following this, the landlady initially advised that a deduction may be made from the deposit due to missing window keys. This was communicated to you at the time. However, after further discussions, the landlady later agreed to release the full deposit, which was then returned to you. We apologise for any confusion caused during your call. At the time, a member of our team who is still in training may not have had full access to the full details, and we appreciate your patience. We also acknowledge that we should have communicated more clearly once the deposit had been released, and we will take this on board to improve our service going forward. Kind Regards Ideal Locations

5/5

Google

Great agency was very helpful finding me a tenant, Prem was excellent he handle everything very professionally and found me a good tenant very quickly will recommend this agent very good.

Majid · 11 May 2026

5/5

Google

Ideal Location is very straightforward doing their job, finding good tenants in a very short. I am very impressed by prem working as representative young and talented. Working very hard and professionally. I will recommend always other to check ideal location.

Muhammad · 16 February 2026

5/5

Google

Great team and very good with communication especially Subhaan, very easy to deal with and very responsive, also has great knowledge of the market, highly recommended

Mohammed · 11 May 2026

5/5

Google

Ideal location very good excellent customer service, and very quick and efficient with any queries. Pedro is absolutely brilliant and very good and excellent all round. Will highly recommend to use ideal location

Jai · 16 March 2026

5/5

Google

Prem was very Professional, he done all of our paperwork very quickly and very easily everything gone through. There were few maintenance works in the property, we approached him and he sorted out everything for us.

Ch · 16 January 2026

5/5

Google

As a hands off landlord, you couldn't ask for better service. Our portfolio is managed, our tenants are happy and we're compliant. Any problems, Dal and the team are quick to communicate and advise. Excellent service and I would definitely recommend Ideal Locations.

Steph · 11 October 2025

5/5

Google

⭐⭐⭐⭐⭐ Ideal Locations is one of the best letting agents. I recently purchased a property in Tilbury, and Subhaan, the representative from Ideal Locations (I got his contact through my brother), arranged a tenant within just two days. He also ensured a guaranteed rent contract was signed promptly. It has now been 4, 5 months, and I have been receiving the rent on time every month without a single day’s delay. The team is very professional and still offers a personalised touch, which really sets them apart. I highly recommend Ideal Locations.

Ahmed · 16 January 2026

5/5

Google

I had never used Ideal Locations before and didn't know what to expect initially. But the whole process of finding the right tenant and moving in was straight forward. Subhaan was helpful and professional.

Foluso · 16 December 2025

5/5

Google

Prem was very helpful and assured we had a smooth experience finding our new rental home!

Arveena · 11 May 2026

5/5

Google

We had an excellent experience viewing rental properties with Prem. He was highly professional, punctual, and fully understood what we were looking for in a home. Prem answered all of our questions about the tenancy and property details clearly, making the entire process smooth and stress-free. We highly recommend his services to anyone looking to rent.

Muskan · 11 June 2026

5/5

Google

I was thoroughly impressed with the agent responsible for finding tenants for my property. Their professionalism and efficiency stood out, and I appreciated their respectful and helpful demeanor throughout the process. They provided valuable insights into the legal obligations of renting out properties, which made me feel more confident as a landlord. Additionally, their communication was excellent; they kept me informed at every stage and promptly addressed any concerns I had. I wholeheartedly recommend their services to any landlord looking for a reliable partner in property management.

Ravish · 12 October 2024

Agent replied · 26 October 2024

Hi, Ravish. Your feedback is highly appreciated. Thank you for the review!

1/5

Google

I'm extremely disappointed with the service provided, which is why I'm writing this review. We rented a property from them in 2023 and moved out in November 2024 when the contract ended. After requesting our deposit back multiple times, we were met with silence. Despite numerous phone calls and emails, they failed to respond or reimburse us. Their constant excuse was that the deposit would be returned "the next day." It took three months of relentless follow-ups before we finally received our deposit. I hesitated to write this review, but our frustrating experience left us exhausted🫥

Rakhi · 11 October 2025

1/5

Google

To be honest, if there is an option for -5, I would use it! The worse agency that I have ever dealt with not only in UK. I am not writing down the review as a sort of revenge, or to be mean. But, to help to someone wondering if they should trust their property to be cared, or to move in one of the properties that this agency manage. There are very mixed reviews, so please carefully check all of them. We have moved in five years ago, in one of their properties. When we have signed the tenancy agreement, we have paid our deposit and was advised that the codes for the Deposit Protector Scheme, will be sent in the next week or so. Not happened! We have chased up for the codes numerous times, always assured by Manjit that there is no issue with our money, and when we will be moving out, all will be returned. Years were passing, our deposit was not protected. In 2021, we were informed that one of their colleagues stole our deposit and two of our rents. When we asked what will happen when we are moving out, we were assured one more time from Manjit, that there will be no issues, even he is ready to cover the amount. Nothing like that happened. Even we were asked by Harpreet to prove that we have paid our last rent. We had some maintenance issues, reported from one year and a half, which were not fixed even until we have moved out. We have always paid our rent on time, or earlier, but some of the times delayed to our landlady from their side. So, if you are a landlord, ready to give your property to be managed by them, please bear this on mind. On the day that we were moving out, the property was checked and reported ‘clean up to standards’. Then the Big chase up started… Every single day I was calling, or texting, or e-mailing, as they were not giving us any information about our deposit. Instead of that we were always advised that someone will call us back, or Manjit and Harpreet were not in the office. After few weeks, Manjit called, promising that all will be sorted out, then disappeared again. I kept calling and e-mailing, no result, until one day Harpreet hang up the phone, then advised that she is not responsible for the case anymore. As we saw that there is no result after 3 months chasing up, we turn out for help to solicitors. This is just one of the stories you might hear. Of course, I believe that there might be happy customers, and I really hope that the service will improve. However, no one could return our wasted time with them, all the nerves and humiliation for begging for our own money back. The way that they were treating us like annoying them, was absolutely disgraceful! Take it as a friendly advise, and just search for another agency. I do not want to use words like ‘frauds’ or ‘scammers’, but definitely the agency is neither professional, neither honest. Also, if they say that it is a new Management... Please double check, as until we were with them there were lots of names and accounts changing, but the team is the same.

Maya · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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