Trusted Agent profile Β· Redbridge

Douglas Allen Woodford Green reviews in Redbridge

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,960 reviews across 2 platforms

384 High Road, Woodford Green, IG8 0XQ, Redbridge, IG8 0XQ

Part of Douglas Allen, see every office.

Douglas Allen's office in Redbridge, at 384 High Road, is rated 4.7 out of 5 across 1,960 reviews on two platforms, including 201 Google reviews rated 4.9.

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4.9 / 5

201

Reviews on Google

This office

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1,759

Reviews on Trustpilot

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Reviews

Every review we hold for the Redbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

All round good experience

Douglas Allen provided pre-tenancy services on our new flat. Abbie was great - she kept us informed and helped us to get into our new place well before Christmas :)There were a few things about the process which were slightly irregular - the main one to speak of was that we were not invited to attend the inventory as it was taken, as I have been with previous tenencies. However eveything on it looks in order and accurate, and I don't forsee it causing any issues.

Tegan Β· 22 December 2017

Agent replied Β· 22 November 2024

Dear Tegan,Thank you for taking the time to add your thoughts and feedback on Abbie at our Lettings team, as a large company we ensure that everything follows strict guidelines and that all requirements a fully adhered to. This certainly helps clients move into their home as speedily as possible, which I can see worked for yourselves.I really hope that you enjoy the home and we look forward to working with you during your tenancyKind regardsPaul Ingleton - Associate Operations Director

5/5

Trustpilot

Woodford Green Team

Woodford Green Team - a big thank you. You have showed diligence, tenacity whilst balancing all the challenges of selling in the current climate. - Andy was such a breath of fresh air always maintaining a positive and 'can do' attitude. - Keith the consummate professional even when receiving calls from us every other day! - Stephen, thanks for your candid words, a rarity i find.A team effort that delivered for us just at the right time.Bless you all, have a great Christmas and New Year celebration.

Pete Β· 11 December 2017

Agent replied Β· 22 November 2024

Hi Pete,Thank you for you 5 star review regarding Andy, Keith and Steve at the Woodford green office . I always like nto see it when the whole team comes together in helping you with your move. I hope you have a wonderful Christmas in your new home and a happy new year to you too.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

I am extremely please with the service …

I am extremely please with the service I have received. I am very happy I've decided to choose Douglas Allen. Natasha and Maureen were able to give me good advices . I was stress free. They maneged to sell my property at the best price . Never thought it could be so easy . Got my house sold in 3 weeks . A big thank you to Douglas Allen team at East Ham branch but mainly a big thank you to Natasha and Maureen

David Β· 7 December 2017

Agent replied Β· 22 November 2024

Hi David,Thank you for posting your 5 star review regarding Maureen and Natasha at my East Ham branch. Our job is to help you make the move as stress free as possible which it sounds like happened for you. Getting the best price for your home is a major part of what we want to achieve so I am pleased with your result.Thanks againRob WadeAssociate Operations Director

5/5

Google

I want to thank Riana and the team at Woodford Green branch for helping me find my first home without their help I wouldn’t have been able to find my home I had a been looking for over a year and Riana had introduced me to the VIP homefinder service which worked really well. donna was also very helpful on the days that Riana wasn’t in so big thank you to the team there.PositiveQuality

Musab Β· 24 October 2020

Agent replied Β· 23 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen

5/5

Trustpilot

Where to start

Where to start! First impressions of Douglas Allen were great, meeting Stuart really put me at ease and I felt very happy for him and his team to sell my property. He commented ok how nice my home was which went a long way. Ben, Hazel and Stuart have been consistently working hard, generating various viewings and ultimately leading to the sale of my property. I felt very looked after during this process and can honestly say I would highly recommend Stuart and his team (including Alastair) to anyone thinking of taking the plunge and selling/buying a property.Great job guys and thank you so much for all your hard work, it’s very much appreciated!🀩🀩🀩🀩🀩

Dawn Β· 28 November 2017

Agent replied Β· 22 November 2024

Dear Dawn, Firstly can I thank you for using Douglas Allen and the team at Wickford, working hard to ensure we deliver on the promises and making the client feel at ease are key to how we work with our clients. Whilst we are hungry sales people who will go the extra mile to ensure we get the owner the best possible price, we see it as our duty to ensure the move is as stress free by keeping the client fully updated.I wish you all the best for the future and do appreciate you taking the time to add your thoughtsKind regardsPaul Ingleton - Associate Operations Director

5/5

Trustpilot

Moving home is never an easy experience …

Moving home is never an easy experience but the team at Douglas Allen did all they could to make this process as painless as possible from start to finish.From a fair and accurate pricing of my sale home through to ensuring only genuinely interested parties came to view.Trevor from the team was a real standout for me as he kept me posted throughout and went to every extra effort to secure viewings, gather feedback and communicate with all parties involved in the eventual sale.My home is now sold as of today and Id like to thank the team at Douglas Allen and especially Trevor as I really know he went the extra mile

Marc Β· 23 November 2017

Agent replied Β· 22 November 2024

Dear Marc,I will take true pleasure in passing your feedback to Trevor, as you say he along with the team at Billericay will always go the extra mile to ensure that we identify the right buyer for the clients home whilst keeping all parties updated and informed. Moving home should never be a bad experience and by ensuring all is done from as you say pricing the home correctly right through until the exchange of contracts and even beyond ensures that we take away any pain.Kind regardsPaul Ingleton - Associate Operations Director

5/5

Trustpilot

my property to my buyer

my property to my buyer, I am so overwhelmed when I had the phone call from my sales professor, Douglas Alan agent, brilliant lady called Chelsey Baldwin.We had stuck through together rough times with delays, uncertainty, rollercoaster emotions, frustration and anger. Chelsey was very supportive, gives advice, opinions, chases throughout the day, weeks, months to update me. Very professional in dealing with solicitors, very sympathetic and understanding to me, I felt like Chelsey was my solicitor at a point as seems like she was doing everything alone! Such a great person, very thankful for all her hard work and deserve a big credit! Much appreciated, good job and well done!

Lesley Β· 17 November 2017

Agent replied Β· 22 November 2024

Dear Lesley, Thank you for your 5 star review, as you say we are there for you through thick and thin, buying or selling a home can be a frustrating time, by having a dedicated and experienced sales progressor really can make the difference, not only are they in the office more to assist they have the in depth knowledge and often can give advice and resolve issues as they arise.I wish you all the best for the future, if you need any further help please let us knowRegardsPaul Ingleton - Associate Operation Director

5/5

Trustpilot

Chadwell Heath Douglas Allen

We decided to buy and sell with Douglas Allen in February 2017. The chadwell Heath office were very helpful and gave us lots of information prior to selling. Unlike other estate agents they did not put lots of pressure on us. As everyone does we shopped around and looked at other estate agents. In December 2016 we were quoted our house was Β£325,000 by another estate agents. We decided to wait and two months later in February 2017 we decided to sell. When a guide price of Β£375,000 was set, my husband and I were in shock. That’s a difference of Β£50,000 in two months. We have a young family so we opted for the Saturday open house and were amazed that we had over 50 people to view the house and had 8 offers all for on or above the guide price. The Douglas Allen website was very useful in showing how many people viewed our property online and feedback of viewings. Our property finally sold at ten thousand above the guide price and we found a very good buyer as the property we were intended to buy required a grant of probate. The staff at chadwell Heath office were amazing in selling our property swiftly. I would personally like to thank Les, Michelle, Michael and Gizem for all there help. Especially Michael who finally sold our property. Thanks you chadwell Heath team! Also, finally I want to mention theSales progressor for our sale, Chelsey Baldwin for all her help as well.You all are a great assets to the Douglas Allen company. Thank you and I enjoy moving into my new home!

Pradeep Β· 9 November 2017

Agent replied Β· 22 November 2024

Dear Pradeep, I would like to wish and your family all the best in your new home, It is so good to hear your feedback, I am sure like many people you may of felt that the price quoted may be a little higher than expected, although knowing the area and ensuring that we launch the property to the market properly always will achieve a much better price. I will pass your thoughts onto the team at Chadwell Heath and ask them all to keep up the great workKind regardsPaul IngletonAssociate Operations Director

5/5

Trustpilot

Big thank you to Ammer

Big thank you to Ammer, been looking for a property for my son for a long time now wanted to be close to home. Found the property in Newbury Park 5 minutes from the family home. He referred me over to the mortgage advisor Kally who was also very helpful. I have had dealings with many agents over the past few months but none have been as consistent as Ammer. I would recommend using Ammer to find a property for sure.

S Β· 6 November 2017

Agent replied Β· 22 November 2024

Dear S,Many thanks for your feedback and 5 Star review where you mention Ammer and Kally being so helpful, I am glad they were successful in helping you and your son in finding and financing a new home.Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Sale review

Douglas Allen provided and excellent service in selling my property recently. Ray Phipps marketed the property and contacted potential buyers immediately - the property was STC within a few weeks at the asking price! Janine kept me updated throughout the sale and was always willing to chase solicitors on my behalf which was much appreciated.Overall, the whole team at Douglas Allen were helpful and timely in their response to any questions.We have used Douglas Allen before for the sale of property and we would recommend them and use them again.

Sarah Β· 3 November 2017

Agent replied Β· 22 November 2024

Hi Sarah,Thank you for posting your 5 Star review regarding Ray and Janine in the Wanstead Office.It is always pleasing to see that we sold your property STC fo the full asking price and delivered on what was said to you.Janine is our unsung hero who helps you get from A-B on the move working tirelessly with the many parties involved .I hope you will be happy in your new home.Rob wadeAssociate Operations Director

5/5

Trustpilot

Just wanted to say a massive thank you …

Just wanted to say a massive thank you to all the guys at the Chingford/ Walthamstow branchMaria from Walthamstow helped me sell my house and made the experience a lot less stressful. Maria and her team we so helpful and was always there to help.Jessica from Chingford helped me buy my new home. As soon as she see it she called and knew this would be the perfect new home for me. There was nothing both teams wouldn’t do to help me. They were and still are at the end of the phone if I have any questions to be answered I wouldn’t have been able to do this without them. I would recommend Douglas Allen chingford and Walthamstow to anyone I know wanting to buy or sell.Thank you again to Jessica and Maria

Ruth Β· 1 November 2017

Agent replied Β· 22 November 2024

Dear Ruth,Thank you for taking t he time to post your 5 Star review regarding your dealings with both the Walthamstow branch (Maria) and Chingford (Jess).Having a network of branches is key when we are helping our client with the search for their new home.Looking at your experience it seems to have been a very smooth transition which you can only get when when you have a company with the network that we offer.Both Jess and Maria are rising stars within Douglas Allen and feedback like this will only enhance their progress.Thanks AgainRob WadeAssociate Operations Director

5/5

Trustpilot

Not your average Estate Agent.

Not your average Estate Agent.From the moment we started our house search the Team at Chingford were amazing.Jake was great at keeping us updated of new properties coming into the market and thankfully we found through Douglas Allen as when it came to offering James and Jess were very helpful and professional. Once our purchase was agreed Natasha was fantastic at keeping us updated the whole way through and even when things were not going quite as we wanted James and Natasha managed to find a solution that we were all happy with.We are now very happy in our new home all thanks to the Team at Douglas Allen Chingford.Mr P

Peter Β· 29 October 2017

Agent replied Β· 22 November 2024

Dear Peter and Janice,Thank you for taking the time to write your 5 Star review regarding Jake, Jess, James and Natasha in my Chingford office.It is always great to hear when the team have given you a Premium service from start to finish . Both James and Natasha have many years experience within this industry which seems to have been useful in the end.Good luck in your new home.Rob WadeAssociate Operations Director

5/5

Trustpilot

Outstanding service from Douglas Allen Chingford

Outstanding service from Douglas Allen at Chingford but special mention goes to Jess for her commitment, dedication and persistence in helping us find a new home. After 2 years and 2 failed attempts through other agents Jess was the one who finally enabled us to make the move that we had been desperately trying to achieve and we can't thank her and the team enough. If we ever need an estate agent again we wouldn't consider anyone else and would definitely recommend.

Tracy Β· 15 October 2017

Agent replied Β· 22 November 2024

Dear Tracy,Thank you very much for your kind words and 5 Star review of our Chingford office and in particular Jess there. Jess really has an absolute passion for her role and takes enormous pride in helping her customers achieve their 'dream move', I am very glad to hear she has had such an influence on helping you achieve this.On behalf of us all I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

I have very recently been in contact…

I have very recently been in contact with Ellie Gates who is newly employed by Douglas Allen. She is very knowledgeable with all aspects of buying and selling a property and has been keeping me informed with new properties that may fit my families needs. I am in the very early process of looking to buy and sell and already feel that she is going to be a valuable contribution helping me through the process. Thanks Ellie

Paula Β· 4 October 2019

Agent replied Β· 22 November 2024

Dear Ms Binet,Thank you so much for posting this 5 Star review about one of our newest recruits, Ellie at our Brentwood office. Ellie is proving to be a natural and with our training and her inbuilt desire to provide a premium service for our customers she is destined for great things!I am sure you are in good hands with Ellie and the whole Brentwood team.Kind regards,Jon Holden - Managing Director

5/5

Trustpilot

Douglas Allen Chingford

what a fantastic choice choosing Douglas Allen, from Jess covering and answering all questions at the valuation really putting us at rest, to Jake making sure all our viewings ran smoothly, then i really felt the manager James was working for us to get every penny for our home when the offers come in, constant contact keeping us in the loop made it as pain free as possible i would recommend douglas allen and the chingford office 100x over thank you all!!

Mr Β· 9 October 2017

Agent replied Β· 22 November 2024

Dear Mr H,thank you for taking the time to post your 5 star review regarding , Jess, Jake and James in my Chingford office. Our aim is set out from when we first meet to help you get the Best Possible Price we can for your home and it was great to hear that you felt that this was the case..I wish i could take you out on every appointment we do to let our future seller know what we do.Thanks againRob wadeAssociate Operations Director

5/5

Trustpilot

Douglas Allen in Woodford will get your home sold and they are really good to deal with!

My property had been on the market for two months with an independent estate agent, they were nice people but even after two months, I had no offers despite all of the feedback being really positive. I decided to contact Douglas Allen because I'd heard good things and I can honestly say those good things are true! I met Steve who is one of the Branch Partners and his enthusiasm and genuine commitment and love for his job shines through. He walked into my home and was enthusiastic about selling it and really wanted me to know that I could trust him to do a good job. He was professional and persuasive at all times and he motivates the younger members of his team to be extremely customer focused and enthusiastic too. I got two offers within two weeks of my flat being on the market with Douglas Allen and I have now accepted an offer. Steve has been in communication with me every day and is available by email, phone and text. I also thought it was really good how the sellers online web area is updated regularly. I could see literally minute to minute what the sales team were doing to sell my home and I could see at one glance what the viewers were saying about my home. I was impressed at how diligently this information was kept up to date. Steve also helped me to think through the purchase of my new build property and I really appreciated that too. I wouldn't hesitate to recommend Steve and his team, they are still there to take care of me until the sale completes and I find this really reassuring.

Sarah Β· 6 October 2017

Agent replied Β· 22 November 2024

Dear Sarah Parry,Thank you so mus for taking the time to post your very detailed 5 Star Review regarding Steve and his team in our Woodford Green office. I was pleased to see that you felt the passion and enthusiasm that Steve shows every day within our office, its very infectious ! Our on line account is very useful to a lot of people and make us as an agent completely transparent as you can see what we see with regards to the progress and interest shown on your home..I hope your move all goes through and you will be happy in your new home.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Our Experience with Douglas Allen Woodford Green

We recently sold our property in Buckhurst Hill ( 3 weeks ago), and can not praise Douglas Allen enough. Thanks to all the staff involved, especially Stephen, Andy and Greg for their politeness, attentiveness and advice. We received a constant stream of viewers and were completely satisfied with their service. The open house events were stress free and the whole process was completely reliable and professional. Andy was very instrumental in the scheduled viewings that had been arranged and utilised his professional strengths and personable nature to provide viewers with a positive impression, encouraging second viewings from potential buyers. Stephen, kept us informed throughout the whole process from beginning to end and utilised his selling abilities and communication skills to ensure that everything continued to run smoothly and effectively. His efforts to achieve our asking price were evident in his suggested strategies.If you want to successfully sell your house without the potential stress and anxiety of it all, and in next to no time, then you can trust Stephen, Andy and Greg as well as the rest of the Woodford Green Douglas Allen team, to implement a professional client service. They always have the needs of their clients at the top of their agenda. Thank you so much guys! We're so happy in our new home too.Bernie and Barbara

Barbara Β· 23 September 2017

Agent replied Β· 22 November 2024

Dear Ms Grey,Thank you very much indeed for your kind words and 5 Star review of our Woodford Green team - would you like to write our adverts for us??!!On a serious note, Steve, Greg, Andy and the whole Woodford Green team are true professionals with an absolute passion for what they do which is evident in the many reviews that are on TP. We never lose sight of the fact that there are many agents competing for business in the area and that we have to constantly get the very best results for our customers and display the highest levels of professionalism to remain No.1. I am so pleased to hear from you that your decision to use Steve and his team proved to me the correct one.Thank you very much for your custom and on behalf of us all I wish you many years of happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Very pleasent experience with Hasan (East Ham Branch)

Hasan was my first point of contact when I started using Douglas Allen. I am very thankful for his genuine advice and help throughout the entire process from start to finish. It was a pleasent surprise to find an agent that wasnt pushing me to buy something that I wasnt sure of and had my best interest in mind. Especially as I was a first time buyer in the UK its easy to be mislead or be given deceitful advice so I was lucky to have such support!

Juliet Β· 23 September 2017

Agent replied Β· 22 November 2024

Dear Ms Velicangil,I am delighted to hear of the great care and help you received from Hasan at our East Ham branch when buying your first home. It can be a stressful process so our professionals will always do whatever they can to help in any way they can as you have seen.Thank you very much for your 5 Star review and on behalf of us all I wish you many years of happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Thank you Abbie and Chloe

I am very grateful that I had the chance of having Abbie and Chloe taking care of all the letting process for me.I was away on holidays and I needed to find a place to rent before I came back and Abbie was the only letting advisor, from many agencies that I contacted, that was keen to help me with my search. Thank you so much Abbie and Chloe for being so professional, kind and always available to answer all my doubts and queries.

Cidalian Β· 11 September 2017

Agent replied Β· 22 November 2024

Dear Cidalian, Thank you for taking the time to add your thoughts on Abbie and Chloe from our lettings team, I am so pleased to hear that they offered the level of service that you needed and treated you with the respect needed. We are always wanting to help clients and ensure that they receive regular updates of new properties and take away any burden by helping you all the way through the process. I wish you the best in your home and we are more than happy to help in the future.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

East Ham Branch - Property Sold Holborn Road, Plaistow E13 8Pb

I was originally going to go with another agency but was stopped in my tracks by what Douglas Allen had to offer. My property was sold in under 2 weeks, I did not expect it to go so quickly and from the beginning to the end Natasha who works at the East Ham Branch kept me updated with the sale process, arranging viewings, open days and keeping me in the loop regarding the feed back. I also had dealt with Andrew from the East Ham branch who was absolutely brilliant, he was so professional and chased up the buyers solicitors, constantly communicating with all involved including our new build and our solicitors. Andrew made the whole transaction smooth and hassle free, taking away my stress and advising me on realistic timescales. The relationship built with him was not only professional but it was also pleasurable to hear his reassuring voice at the end of the phone took the panic out of the experience..I shall miss that voice. I think selling and buying a new house at the same time and being in a chain is stressful enough so you really need to choose your agencies wisely and I have to be honest so that others who have take the time to read my review wouldn't automatically choose the cheapest but choose the best and make sure you understand what you are getting for your money.

Ms Β· 7 September 2017

Agent replied Β· 22 November 2024

Dear Ms,Thank you for taking the time to post your review regarding your experiences with Natasha at the East Ham office. Andrew works hard behind the scenes to ensure that the sales go through. Reading what you had to say the team have genuinely helped you through as you say what can be a stressful time. We spend a lot of time when we are valuing peoples home to try to get across why we charge what we do and it was good to see that you feel you have got value for money.Thanks again.Rob WadeAssociate Operations Director.

5/5

Trustpilot

We have been trying to sell our house …

We have been trying to sell our house for 3 years on and off but it was always a struggle. We walked into Douglas Allen Woodford green and immediately noticed how friendly everyone was. Steve the manager came to see our home and gave us honest advice on what we needed to do to improve our chances and we selected him as our fourth agent. The team supported him very well and we agreed an offer within 2 months. We completed today and would also Iike to say thanks to Keith for his tireless efforts to coordinate the solicitors. Thank you

Sd Β· 30 August 2017

Agent replied Β· 22 November 2024

Hi Sd,Thank you for posting your comments regarding Steve and the Woodford Green branch. Steve has a great local knowledge and a passion for selling and helping his customers. The team around him have been consistent for some time and have the same work ethic.I hope you will be happy in your new home .Rob WadeAssociate Operation Director

5/5

Trustpilot

Excellent and professional service from entire team

I recently sold my flat via the team at Woodford Green and couldn't be happier!! The entire team of Gregg, Andy and Keith were efficient and professional right through the entire process. The flat sold quickly and at the asking price and the sale process which followed was so easy, right up to exchange of contracts and finally completion. A first rate group that I would recommend to anyone looking to sell their property in the Woodford and surrounding areas. Congratulations guys and thank you!!

Jordan Β· 30 August 2017

Agent replied Β· 22 November 2024

Hi Jorden,Thank you for you great review regarding Greg, Andy and Keith at my Woodford Green office. I was pleased to see that you sold your property for the asking price and that you would now recommend them to anyone in Woodford Green.Good luck in your new homeRob WadeAssociate Operations Director

5/5

Trustpilot

Attentive, hard working and honest

Attentive, hard working and honestWe recently completed our purchase through Douglas Allen and we are very happy with the service overall. Andy Dumas understood what we were after and showed us several appropriate properties for our budget and taste. Andy was very attentive and helpful and we would recommend him and DA in general to any prospective buyers. They know the area well and work hard for you. We also were served well by other staff including Greg and Keith who helped push the purchase through as quickly as possible. Picking an estate agent is tough and there are a lot of bad ones out there, but I speak honestly when I say that I did not see anything I didn't like about the way DA conducted its business and I'm very happy with the outcome. AF

Andreas Β· 29 August 2017

Agent replied Β· 22 November 2024

Dear Andreas,Thank you for writing your review regarding Andy at the Woodford Green office. Andy takes great pride in his role within the branch and I am pleased that you experienced that . I was nice to see that the team backed him up wit Greg and Keith both mentioned.Good luck in your new home .Rob wadeAssociate Operations Director

5/5

Trustpilot

Douglas Allen Chingford South

A big thank you to Jess and the team at the Chingford South office. We were more than a little sceptical that we could achieve an upgrade from flat to house, but the advice we were given was accurate and now we are very happily settled into our new home. I was particularly impressed by the good communication we received all the way through the process, and wouldn't hesitate to recommend Douglas Allen in Chingford South for to buy or sell in the area (they did both for us.)Thanks once again guys; much appreciated!

David Β· 17 August 2017

Agent replied Β· 22 November 2024

Hi David,Thank you for your positive feedback regarding Jess and the Chingford team. You are probably not the only person that has been sum what skeptical with making the move from a flat to a house but it was great to see that Jess has advised you and helped this happen.I hope you will be very happy in your new home.Rob WadeAssociate Operations Director

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