Trusted Agent profile · Redbridge
★★★★★
2,012 reviews across 2 platforms
52 High Street Wanstead, London, E11 2RJ, Redbridge, E11 2RJ
Part of Douglas Allen, see every office.
Douglas Allen's office in Redbridge, at 52 High Street Wanstead, is rated 4.7 out of 5 across 2,012 reviews on two platforms, including 252 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Douglas Allen Wanstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing Mortgage Broker
Will Nash is a dedicated broker that shows a keen interest in his job and the market. A pleasure to work with!
Dear Ali,Your feedback is much valued, thank you very much.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
GooglePut the property on the market with Stuart for 6 weeks, received 4 offers within 4 weeks which happily going along with. Great work and excellent communication would 100% recommend.
Dear Mohandas, Thank you for taking the time to leave a review. Our goal is to help our customers through what we know can be a stressful time, so we're delighted we could get you 4 offers so quickly. We're glad to hear you'd recommend us. All the best, Douglas Allen
5/5
TrustpilotHad an brilliant experience with Ammer…
Had an brilliant experience with Ammer whilst he has been helping me find a house to buy. He has been keeping me informed and has allowed me to view a property which were not on market before other people. This is helping me find a property unlike other agents. I really hope I find my home through this agent and would recommend starting your search with him.
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotI was about to cancel a viewing due to …
I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotWe highly recommend Douglas Allen Wanstead
We just bought our first home with Douglas Allen Wanstead and had a great experience. The staff are very friendly and accommodating. We especially enjoyed working with Janine Briggs who helped us at every stage after our offer got accepted. She is always professional and goes beyond what is expected to help make the purchasing process as smooth as possible - we'd highly recommend using Douglas Allen.
Dear Christina,Thank you very much for your 5 Star review of our Wanstead office and in particular your kind words relating to Janine Briggs, our Sales Progressor there.Many companies don't go to the expense of having dedicated people like Janine focus 100% on dealing with all parties to help their customers actually move home however through your own experiences I am sure this has benefitted you.Janine will be delighted to have been of such assistance to you and on behalf of the whole Wanstead team I wish you many years of happiness in your new home.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotShana Jagger has been most helpful in…
Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
TrustpilotFirst time buyers during a pandemic!
As first time buyers during a pandemic, Ben (Walthamstow office) was great. He would bring new opportunities to the table with a genuine consideration of our needs. Since offering, Maria has facilitated a smooth transaction, responding to any requests promptly and in a friendly and professional manner. We really appreciate their continued hard work and support.
Thank you for taking the time to leave a review. Many thanks,Douglas Allen
5/5
TrustpilotThe team is great and kind
The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew 👍 thankyou guys....
Hi Kabelothabo, Thank you for your kind review - we will pass this on to the team! Best Wishes, Douglas Allen
5/5
TrustpilotWhat a team
What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.
Hi Connie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they've been in getting your probate sale over the line.Best wishes,Douglas Allen.
4/5
TrustpilotDouglas Allen (Walthamstow branch) were abosolutely fantastic
Douglas Allen (Walthamstow branch) were provided a brilliant service for my purchase of a property. In particular I found Jay very helpful and went above and beyond. I used their conveyanceing service which provided a fast and efficient service and resulted in a quick purchase for me. They also kept me informed throughoutNathan, Andrew Bilby and Faisal (the Mortgage adviser) were also very good throughout the whole process.
Dear Ilyas,Thank you for taking the time to post your review about the Walthamstow team, looking at what you have said its clear that you used all the services that we offer to help sell and progress your home.I hope that you will be happy in your new home and hope to deal with you again in the future .Rob wadeAssociate Operations Director
5/5
TrustpilotChingford Douglas Allen
Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.
Hi Franck,Thank you for taking the time to post your 5 star review regarding James and Natasha in the Chingford office.Getting you moved in 12 weeks is a good result and I hope you will be happy in your new home.Rob wadeAssociate Operations Director
5/5
Trustpilotmichael Clark Douglas allen
Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard
Dear Tony, I appreciate your comments on Michael and Team Hornchurch, we certainly aim to work to a high and professional service in all we do. I wish you all the best for the future and if any of our teams can offer help or assistance in the future, please do not hesitate to let us knowKind regardsPaul IngletonAssociate Operation Director
5/5
GoogleThe team at Douglas Allen we’re superb with the handling of the sale of our property. And Stephen Ford (Senior Branch Partner) kept us informed of every aspect of the sale. We would definitely use them again.
Thank you for taking the time to leave a review. Best wishes, Douglas Allen
5/5
TrustpilotConfident we chose the right estate agent
From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.
Dear Kathy and Sean, It is much appreciated that you have taken the time to add your thoughts. As a company we strive to ensure that we deliver on promises and ensure that the client receive the level of service that we agree, I am so pleased to see that the team at Hornchurch and especially Michael have done exactly what they have said. I wish you all the best for the future and look forward to helping yourselves or anyone you recommend moving forward.Kind regardsPaul IngletonAssociate Operation Director
5/5
TrustpilotThank you Douglas Allen (Walthamstow)…
Thank you Douglas Allen (Walthamstow) for the quick sale of my property and 10/10 to Maria for her professionalism, advice and care all the way through the sale. She is truly an outstanding Branch Manager and a real asset to DA. I will definitely recommend you to friends and family. Once again, many thanks and keep up the great work. Ms Jackie (Walthamstow)
Hi Jackie,Thank you for taking the time to post your 5 star review regarding Maria in the Walthamstow office,. Maria takes pride in her job and loves nothing more than helping people, i am pleased that you will be recommending her you your friend ad family.Thanks againRob wadeAssociate Operations Director
5/5
TrustpilotGreat Experience,.
We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
5/5
GoogleGreat service received by Dawn Reardon, she has been amazing and super patient with me on this journey !
Good Morning, Thank you for your kind review - we will pass this on to the team! We're always here to help you move forward on your property journey. All the best, Douglas Allen
5/5
Trustpilot75k better off
I had three valuations and two were £725,000 and£750,000. Steve from Woodford said he could get £800,000. A little sceptical but tempted I went with them. Sure enough 3 weeks later Greg got an interested party to bid £760,000 and Steve negotiated this all the way up to the asking price. We have exchanged now so technically I am £75,000 better off for choosing Douglas Allen and
Dear Issy,This has to be a record !! £75,000 better off due to the fact that you went with Douglas Allen . The best thing here is that Steve negotiated the price up for you by so much. This is a clear sign the we do work for our sellers to get them the very best price possible.I hope you enjoy that extra £75,000 .Rob WadeAssociate Operation Director
5/5
GoogleExcellent service from Michael with good communication and given me a lot of feedback and confidence about the sale of my property .
Dear Vidyadharan, Thanks for leaving us a review about your recent experience with our Woodford Green branch, in particular Michael. We really appreciate you taking the time. Best regards, Douglas Allen
5/5
TrustpilotGreat day with Ian White on the phone…
Great day with Ian White on the phone sorting our sale, very helpful loads of communication and guidance. A great result all parties happy.
Good Morning Ginny, Thank you for leaving us your feedback. We're delighted to hear that we could help you get everything sorted with your sale. All the best, Douglas Allen Barkingside Estate Agents
5/5
TrustpilotSelling Property during Covid 19
Lucy and Chelsey have both been brilliant during this Covid 19 lock down period. They have managed to secure a buyer for our property within the last 4 weeks.We have been very impressed with their commitment throughout these difficult time.In our opinion they are both assets to Douglas Allen and would recommend anyone looking for an Estate Agent to use this company.
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
5/5
TrustpilotVery happy
We are very happy with Rebecca and the team at Douglas Allen for helping us find are new house
Dear Paul, thank you for your feedback about Rebecca and the Hornchurch office of our company, I am sure they will work with you closely and help you find your dream home as soon as possible. I will pass your comments onto Rebecca and the team as receiving feedback helps us see that the service standards we are looking fro are being met. I would like to wish you all the very best for the future in your new home.Kind regards Paul Ingleton Associate Operation Director
1/5
TrustpilotVery poor advice and service from the…
Chingford Mount Douglas AllenVery poor advice and service from the branch manager. He put a buyer forward with no proof of funds and agreement in principal. The buyer was an investment buyer and had to raise funds from multiple properties. The branch manager keep on telling me that the buyer have funds ready and kept on lying to us which was not the case. Douglas Allen dragged the sale out over 7 months where the sale collapsed at the end of the day. Complete mismanagement from their part. We made it very clear in the beginning that a buyer must have proof of funds and agreement in principle but the disregarded our request. They also become a bit of a bully when we terminated the sole agency agreement in August then told us again that we need to hand in notice in September when we decided to go with a different agent. I will highly recommend not to use this branch.
5/5
TrustpilotRay Phipps at Wanstead was very easy to…
Ray Phipps at Wanstead was very easy to deal with. He gave us good advice, responded quickly, and was very helpful when we were let down by a couple of buyers. I would recommend.
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Tell us what you need and we'll put you in touch. Douglas Allen Wanstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.
