Every review we hold for the Redbourn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Viewing Experience
My Wife and I were looking for properties in the Henley-In-Arden area and had the pleasure of viewing a property via Dan Thomas at Fine & Country. Before we viewed the property there was a helpful video tour and during the viewing Dan answered our questions in a friendly and helpful manor. He also recommended a very good Mortgage Broker who has also assisted us on our onward purchase.
Mr · 24 August 2020
Agent replied · 12 June 2024
Thank you for your feedback, I have passed your kind words onto Dan Thomas and the team and we look forward to hopefully working with you again in future.
★★★★★ 1/5
TrustpilotUnhappy with service
Unhappy with service. I looked at a previous review which reminds me of my experience. I had a poor experience with this company before and more fool me for using them again. My experience has been bad. I would not recommend this company for lettings
Sarah · 26 September 2023
Agent replied · 12 June 2024
Hi Sarah, we're incredibly sorry to hear about your negative experience. We pride ourselves in providing only the best service and experience, and so we'd like to investigate this further. Please could you email complaints@fineandcountry.com with the full details of your complaint including the Fine & Country branch that this relates to, and we will look into this further. Thank you
★★★★★ 5/5
TrustpilotHalina was a fine representative of…
Halina was a fine representative of Fine&Country and was very helpful during our purchase process and move.Thank you.
Barrie · 20 April 2021
Agent replied · 12 June 2024
Hello Barrie, thank you for taking the time to write this lovely review, Halina will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotImpressive service…
We were impressed by the service provided by Chris Scott and Sue Croft at the Diss Office of Fine and Country.. They kept in frequent contact , along with Philippa Martinez, throughout the extended sale of our property. The quality of viewers was excellent and the advertising was of the highest standard. We particularly liked the very professional video of our home. I fully recommend their service.
G · 26 January 2021
Agent replied · 12 June 2024
Hello, thank you for taking the time to write this lovely review of Fine & Country. Chris and Sue will be very pleased to know you thought they provided you with great service. Congratulations on the sale of your home and we hope you will work with Fine & Country again.
★★★★★ 1/5
TrustpilotThe two Rosie's were great but have…
The two Rosie's were great but have both left for better things. New staff are garbage, Liz in the office with an attitude coz her hubby or Dad or something is the boss, and Georgia, turns up to viewings late in a mud covered car like some sort of turbochav. Trading standards to be contacted about a number of issues 2018-present.
Ben · 21 February 2022
Agent replied · 12 June 2024
Thank you for your feedback Ben, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country. In order for us to investigate the matter, please email complaints@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.
★★★★★ 5/5
TrustpilotMarie at Fine and Country
Marie at Fine and Country Northamptonshire was an excellent agent. She was always enthusiastic and approachable throughout the selling process. She was talented at preparing the property for market and kept us well informed during the sale. Many thanks Marie!
Julie · 7 October 2022
★★★★★ 5/5
TrustpilotExcellent Service
Cannot praise F&C enough during these most difficult of times. We sold once back in Sept - then the buyers pulled out. We stuck with F&C and kept faith with them. This was the right decision. They were brilliant and we finally completed yesterday on the sale at a higher price than the original. Happy days.Professional and competent are the words I would use. Highly recommended.
Peninsula · 30 March 2021
Agent replied · 12 June 2024
Congratulations on the sale of your property! We're so pleased to hear that you received great service from the team at our Fine & Country. The team will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotThanks to the Norfolk team for a job well done
Just bought our first house in the Norfolk area and it really couldn't have gone any better. From viewing to exchange in around 7 weeks. Thanks especially to Natasha and Philippa for all their work keeping us updated with progress, liaising with other parties and just keeping everything on track - the whole process was remarkably straight-forward!Would definitely use F&C if I ever move again.
Alex · 21 May 2021
Agent replied · 12 June 2024
Hello Alex, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Natasha and Philippa at Fine & Country Norwich. We will pass your lovely message onto the team, who will be thrilled to read it. We look forward to working with you again.
★★★★★ 5/5
TrustpilotFirst class service, first class team!
The Beccles office handled our house sale. From day one Rebecca, Gabi and Nancy have proved a formidable team. They have all been approachable, professional, efficient and a great team to deal with. We have no hesitation in recommending their services. We will shortly be looking for a new home and Fine & Country Beccles will be our first port of call, thank you!
Daphne · 22 July 2021
Agent replied · 12 June 2024
Hi Daphne, thank you for your review, I'll be sure to pass on your kind words to the team in the Beccles office and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotAn excellent experience.It was a genuine privilege to market
It was a genuine privilege to market our much loved family home with Fine and Country Exeter and we were never tempted to use other agents. Everyone played their part and it felt like being with friends.The team has integrity and honesty and we trusted them completely. They are respectful, professional, friendly and helpful. Nothing is too much trouble. We thoroughly recommend them.
Clare · 30 August 2021
Agent replied · 12 June 2024
Thank you Clare, we are very happy to hear that our Exeter office treated you with respect and offered a sense of friendship. Thanks again for your kind recommendation.
★★★★★ 5/5
TrustpilotWould recommend!
James Cooper has been nothing but helpful throughout our whole house hunting experience. Professional and thorough always. Would recommend!
Rose · 22 September 2020
Agent replied · 12 June 2024
Hi Rose, thank you for taking the time to leave this review. We're thrilled to hear that your search for your dream home went so smoothly with the help of James and will be sure to pass this feedback on to him, too. We hope to work with you again in the future and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotHalina was superb
Halina was superb - helpful professional and understanding of the concerns of both buyer and seller.
Jean · 3 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Halina at Fine & Country. We will be sure to pass this message onto the team.We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotHighly Reccomend
Anita was superb throughout the whole process, I would highly recommend.
Matt · 1 April 2022
Agent replied · 12 June 2024
Hi Matt, thank you for taking the time to leave this review. Can you please amend the review to include the branch you dealt with so that we can give them the recognition they deserve.
★★★★★ 4/5
TrustpilotHigh summer 2022 a striking barn…
High summer 2022 a striking barn conversion with mature south facing garden for sale in Northamptonshire - our F&C agent Jonathan Lloyd-Ham got the photography and sales particulars to the website in record time which was impressive. Generated interest and a good number of viewings and prospects were good. Late summer brought a sudden downturn after mini budget and buyers set to offer on the property found themselves unable to secure sale on their homes. Jonathan supported well during this bumpy period and an offer secured in early 2023 went the distance. Jonathan has great experience and a perfect temperament helps clients like me keep things in perspective when the going gets tough! He sees the long game and gets the deal done.
Jane · 26 May 2023
★★★★★ 5/5
TrustpilotReally good service and follow up
Really good service and follow up, very pleased with a no stress purchase
Andrew · 10 February 2026
★★★★★ 5/5
TrustpilotFine and Country offered an excellent…
Fine and Country offered an excellent service. Within a few days they had found two interested potential purchasers, and the end result was a quick sale on the basis of an offer well over the intial asking price.
Nigel · 24 January 2024
Agent replied · 12 June 2024
Hi Nigel, we are very pleased to hear of your successful and swift experience with us. We hope to be working with you again in the future!
★★★★★ 5/5
TrustpilotEfficient and honest Estate Agents
Efficient and honest Estate Agents. Were able to answer all our questions on the phone before visiting, then gave us a second viewing at a moment's notice. Was a pleasure to deal with the office, in particular Ildi who gave support where needed
Ivy · 9 March 2022
★★★★★ 5/5
TrustpilotGreat service in strange times
Rebecca White and her Beccles team did an excellent job in marketing our house; Rebecca's valuation was spot on and she found us plenty of potential buyers. After the first buyer dropped out at the last minute she got onto it straight away and found us more buyers within about a week. We have now completed and we are very happy with the service we received.
Newsletter · 22 October 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave this review. We're delighted to hear that Rebecca delivered a professional and dedicated service. We hope you'll consider choosing Fine & Country should you ever wish to move again in the future. Congratulations on the sale of your home, we wish you all the best moving forward.
★★★★★ 5/5
TrustpilotA great experience
We purchased our home which was on the market with fine and country. We were supported by the team throughout the process, which was tricky when we were relocating to Yorkshire from the Midlands. The team were helpful and knowledgeable and the communication throughout was fantastic. A massive thank you to all the fine and country Willerby team!
Lisa · 18 April 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review for our Willerby branch Lisa. We are so pleased to read that the Willerby team provided a first-class service.
★★★★★ 5/5
TrustpilotRachel Hyde was extremely attentive and…
Rachel Hyde was extremely attentive and helpful during the before, during and after of our purchase this summer.
Iain · 21 September 2020
Agent replied · 12 June 2024
Hi Iain, thank you for this great review. We are pleased to hear you were satisfied with our service and we will pass this review on to Rachel too, as we know she'll be delighted to hear your feedback. We're glad to have helped you find your ideal home and wish you all the best moving forward.
★★★★★ 5/5
TrustpilotShana Jagger is excellent and very…
Shana Jagger is excellent and very knowledgeable about the local property market. Her insight has been very helpful.
Damian · 4 September 2020
Agent replied · 12 June 2024
Hi Damian, thank you for taking the time to leave this review. We're glad you were happy with our service and hope to work with you in the future.
★★★★★ 5/5
TrustpilotMarie at Fine and Country is excellent
Marie at Fine and Country is an excellent estate agent. She is thorough and efficient and always at the end of the phone. She keeps informed of what the whole chain is doing and relays back so we had to do very little chasing. I will be recommending her to others and would not hesitate to use her in the future should the need arise
Sarah · 6 December 2020
Agent replied · 12 June 2024
Hello Sarah, thank you for taking the time to leave this lovely review about the service you received with Fine & Country. We will pass this message onto Marie who will be pleased to hear you were impressed by her communication and efficiency. Thank you for keeping us in mind for the future.
★★★★★ 1/5
TrustpilotMy buyer to my house used fine and…
My buyer to my house used fine and country to sell, she’s a solicitor who lives in my village, she pulled out two weeks before moving not a single word of why, and funnily enough she has now bought another property from fine and country. All a bit sleazy i think so, surprised with a solicitor, you’d have thought better of them.
Carolyn · 29 July 2021
Agent replied · 12 June 2024
Hi Carolyn, thank you for your feedback and I'm sorry to hear your sale fell through. If you can send an email to complains@fineandcountry.com with more information and the name of the office you dealt with we will look into this further.
★★★★★ 5/5
TrustpilotMike at the Woodbridge office
Mike at the Woodbridge office could not have been more helpful regarding our recent purchase in Suffolk, He kept us very well informed every step of the way. It involved a very long chain which almost came apart at the last minute and we really don't think we would have got there without him. We cannot recommend him and Fine and Country highly enough.
Ruth · 25 January 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Mike at Fine & Country. We will be sure to pass this message onto Mike, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
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