Every review we hold for the Redbourn office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe couldn't ask for more
We recently just completed on our purchase of a property we found through Fine and Country. From the initial first viewing through to completion, the staff at the Willerby office were exemplary. Nicki Trotter was very accommodating and helpful throughout the process, and helped greatly to alleviate much of the stress that inevitably occurs along the way. Well done everyone - and many thanks!
Willl · 28 January 2021
Agent replied · 12 June 2024
Hello Will, thank you for taking the time to write this lovely review of Fine & Country Willerby. The team will be very pleased to know you thought they provided you with a five star service. Congratulations on the sale of your home and we hope you will work with Fine & Country again.
★★★★★ 1/5
TrustpilotTrying to get a viewing is painful
Contacted the Wells team to request a viewing of a property in Weare Somerset, ( i have avoided this agency due to past issues trying to get a viewing). You are told the agent will contact you, this failed to happen, contacted again today. Another message sent to the agent by the team, we said we will post a note in the door if we don’t receive any call back as this is clearly not fair to the sellers
Tina · 16 May 2024
Agent replied · 12 June 2024
Hi Tina, we're very sorry to hear you've struggled to get a viewing, we pride ourselves on our customer experience and so this is something we will look into.
★★★★★ 5/5
TrustpilotFab service from Rebecca and the team…
Fab service from Rebecca and the team at the Beccles office, with communication flow very easy at all times, including process updates. Would recommend to anyone with a period property for sale in the Waveney Valley catchment.Thanks so much !
Mr · 6 November 2023
Agent replied · 12 June 2024
Hi Stewart, we are pleased to hear of your positive experience with the Beccles office. We hope to be working with you again soon.
★★★★★ 5/5
TrustpilotWhat a pleasure to deal with.........
We thought that Fine and Country only dealt with houses beyond our price range, but were fortunate to view a house being sold by them and then took them up on their offer of a valuation on both of our houses. What an amazing Estate Agent, we sold both of our houses and bought one together through Fine and Country! Selling and buying houses through Fine and Country Norwich was an excellent experience. From the initial contact with Helen, to the post selling process with Philippa we were guided and kept informed throughout. Natasha, Richard Heidi and Tamsin were always available for queries and were most helpful and supportive. All Fine and Country Norwich staff understand that it is a stressful experience for people when selling and buying houses and do their best to smooth out any issues. They ensure that the processes run smoothly by liaising with the buyer’s estate agent and solicitors. When it came to buying through Fine and Country we felt that they were finding us a home that was perfect for us, rather than just 'selling houses' as other estate agents seemed to do.Did I mention the brochure, it can only be described as fantastic, partly down to the amazing photographs courtesy of F&C’s photographer Mike Palmer, but also to Heidi’s superb wordsmithing.
Alan · 29 March 2023
★★★★★ 5/5
TrustpilotExcellent Company
My dealings with this company have been very professional, efficient and accommodating. Personally I dealt with Paula, whom I found extremely courteous, polite and friendly .Always on time for viewings and quick on follow up information on perspective buyers.I would certainly recommend Fine & Country for anyone thinking of marketing their home whatever price scale. ⭐️ ⭐️⭐️⭐️⭐️
Jackie · 6 April 2022
Agent replied · 12 June 2024
Hi Jackie Thank you for taking the time to leave this review for Paula. Could you please amend this review to include the name of the branch you dealt with so we can give her the recognition she deserves.
★★★★★ 5/5
TrustpilotThanks to F&C Norwich
From the minute Cameron stepped through our door to value our house, we felt we were in good hands. Fine & Country Norwich office were efficient, thorough and helpful throughout the whole process, and Natasha was outstanding in her regular friendly, informative phone calls. Always upbeat, she kept any frustrations at bay and helped us secure the right buyers for our property.
Pat · 1 June 2021
Agent replied · 12 June 2024
Hello Pat, thank you for sharing your experience with Fine & Country. Congratulations on the sale of your property! We will pass this message onto Natasha and Cameron who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotExcellent Service
My house had already been on the market with two other estate agents a few months before the leaflet from Fine & Country dropped through my door. There was something different about their approach to marketing property which immediately appealed to me. My subsequent meeting with Adrian convinced me to change agents - and I am so glad that I did. From what had been a fairly standard brochure and lacklustre drone footage, now became a beautifully photographed prospectus and a video with the personal touch. Not only that, but Adrian was on call 24 hours a day, seven days a week. His dedication to selling my house knew no bounds and his colleague, the excellent Helen Ward, was extremely knowledgeable and efficient. They managed to negotiate a tricky sale with great professionalism and sensitivity and their after-care, when the sale went through, was second to none. I couldn't recommend Fine & Country highly enough - they are superb.
Margaret · 24 March 2023
★★★★★ 5/5
TrustpilotMarie was very professional
Marie was very professional, very accommodating, and it was nice to have that one allocated agent to liaise with. She liaised with us all the time even on her days off. She was always at end of phone. Marie made it all happen at the end, it got very fraught, but she made it happen and went above and beyond! Thank you.
Catharine · 9 May 2021
Agent replied · 12 June 2024
Hello Catharine, we're so pleased to hear that you received great service from Marie at Fine & Country. Marie will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotProfessional and friendly
Bought our house through the Diss office. We had a few issues and Sue was fantastic at trying to sort these for us. Much better than the estate agent I used to sell my house !! We were even given a moving in pack when we picked up our keys. I would not hesistate to use this Estate Agent if ever we moved again.
KAREN · 1 November 2020
Agent replied · 12 June 2024
Hi Karen, congratulations on your new home! We're glad to hear that Sue was on hand to guide you through each step of the process and will be sure to share your kind words with her. Thank you for taking the time to recommend Fine & Country.
★★★★★ 5/5
TrustpilotProfessional, friendly & reliable service had a really positive experience…
We had a really positive experience with Fine & Country during the sale of our property, and we couldn’t be happier with the service we received from start to finish.
Tracey · 12 January 2026
Agent replied · 25 February 2026
Thank you for taking the time to leave a review Tracey. We are so glad you had such a positive experience with Julie and the rest of the Norwich team. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotBeyond Impressed
Total professionalism from the outset, and I was impressed at every stage of the sale process. Accurate and honest guide pricing, great market insights, and Dominique managed the process exceptionally well through a challenging environment (covid, tenants, me selling from abroad). Dominique is in a different league from other agents, and is an absolute delight to deal with. Without reservation I recommend F&C Brighton.
Lili · 2 October 2020
Agent replied · 12 June 2024
Thank you Lili for the wonderful review, we're so proud to hear when our agents provide such exceptional service. If you could let us know (by editing your review) which office Dominique works with and we will pass on your feedback.
★★★★★ 5/5
TrustpilotKathryn Anderson is amazing
Kathryn Anderson is amazing, she got through a complicated sale with ease. She really went the extra mile, communication was top notch and I wouldn’t hesitate to use her again. Well done Kathryn!
Customer · 15 March 2024
Agent replied · 12 June 2024
Hi there, thank you for taking the time to review your experience, we are very pleased to hear it was a positive one. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotWe had an excellent service selling our…
We had an excellent service selling our house with Fine and Country in Diss. From meeting Chris for the evaluation and agreement for sale, to everyone in the office (and especially Tania and Philippa) who kept us updated every step of the way. I wouldn't hesitate in recommending them and would happily sell again with them. Many many thanks to the team there.
Miss · 10 December 2020
Agent replied · 12 June 2024
Hello Sarah, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Chris, Tania and Phillippa at Fine & Country Diss. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotVery helpful and responsive
We recently purchased a property via Lisa at Fine and Country. Lisa was incredibly helpful and responsive throughout the process whenever we had any queries. She expedited matters via the parties’ representatives where necessary and was often contactable outside of normal working hours. We would certainly get in touch with Lisa again should we hope to market a property ourselves in the future.
Lisa · 23 October 2020
Agent replied · 12 June 2024
Hi Lisa, congratulations on your new home. We're thrilled to hear that Lisa went above and beyond to support you throughout the process and we'll be sure to pass your feedback on to her. Thanks again, we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotSimply the best
From the word go, fine and country have been brilliant. I cannot praise them enough. They have been professional and efficient throughout our sale. Their knowledge and advice has been invaluable. But mainly it’s their personal touch that has really mattered. Our special thanks goes to the Norwich dream team especially Helen Plumstead, Natasha Wright and Philippa Martinez. Well done ladies.
Gabz · 21 February 2021
Agent replied · 12 June 2024
Thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Fine & Country Norwich provided with your property purchase. The team will be so pleased to read your kind words. Congratulations on the sale of your property and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExceptional professional service
We just wanted to express our gratitude and appreciation to Andries (High Peak office) who has provided us with exceptional service from start to finish. When we first viewed the property he was aware we had come up on a weekend and had travelled 4+ hours to attend and suggested he would be available for a second viewing on the Sunday should we wish to look again. We took him up on his offer and despite him not saying anything; I suspect that he was showing us the house in his own time to save us from a further 8hr round trip for a second viewing. Since we put an offer on the property he has been in regular contact, with updates and always availy to answer any queries we had. He has done more for us than our own estate agent. He has also offered to meet us at the property with the keys on the completion date; which saved us a lot of stress and time by not picking up the keys at the office. What a lovely gesture. He has been nothing but a pleasure to work. Thank you
Terry · 5 March 2024
Agent replied · 12 June 2024
Hi Terry, we are pleased that you had a thoroughly positive experience with the High Peak office, this is exactly what Fine & Country strive to deliver. Thank you for taking the time to review and we wish you all the best in the future.
★★★★★ 5/5
TrustpilotProactive
All the team made the selling experience easier.In the Diss office, Chris managed the upfront activities and looked after the sales process very well.Graham was great at arranging viewings and liaising with prospective buyers, managing the day-to-day work before the sale was agreed (and beyond).And Philippa was very helpful, working hard with people at other stages of the chain to ensure that the sale went through as smoothly as possible.Keeping me updated of progress and pushing where needed to make things happen !Pleased to recommend.
Stuart · 16 December 2022
★★★★★ 5/5
TrustpilotExcellent service
We have just bought a house marketed by the Newcastle and Northumberland office. As we got towards the exchange of contracts there were a few issues and it seemed to be touch and go on whether the chain would break or not. Thanks to the hard work of Sarah and Sophie it all came good in the end. They both worked very hard on this and we are really grateful for all their efforts. They were really supportive and professional throughout the whole process.
A · 19 February 2024
Agent replied · 12 June 2024
Hi A Lewis, it's great to hear of your experience with our Newcastle and Northumberland office, we're pleased that it was a positive one. We wish you all the best in your new home and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotInstructed Fine and Country at West…
Instructed Fine and Country at West Malling on two residential sale transactions.The team of Karen,Jay and Emma were friendly and professional throughout and kept us fully informed of progress. Ably led by Manager Michael Commons who clearly knew the local market and was excellent in price negotiations on our behalf securing successful outcomes on both occasions.Stephen and Sally Stowell
Stephen · 9 May 2021
Agent replied · 12 June 2024
Hello Stephen, thank you for sharing your experience with Fine & Country. We will pass this message onto the team at West Malling who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotWe would like to thank Marie Fritz from…
We would like to thank Marie Fritz from the Bedford office for helping us to achieve the recent sale of our property.Marie's enthusiasm and professionalism helped us enormously, her advice, negotiating skills and always being available made the whole process much less stressful. Marie offered a very professional and courteous service throughout, we would highly recommend her and Fine and Country.
Julie · 8 November 2020
Agent replied · 12 June 2024
Hi Julie, congratulations on the sale of your home! We're happy to hear that Marie was attentive and professional throughout the process and would like to thank you for this brilliant recommendation. We'll be sure to pass your kind words on to Marie and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotJust amazing
We dealt with Chloe in the Oadby office for our Mum's purchase. Let me tell you now, it's been a bloody rollercoaster. After a few houses falling through, Mum found the PERFECT home, which wasn't without it's own obstacles. We absolutely wanted the house and with demanding vendors, we had to push things very quickly. Chloe and the team were great! Chloe was always in communication (and on time) and were very reassuring on many occasions. We couldn't have gotten Mum into her dream home without them so we are truly grateful for their time and efforts.
Charan · 10 November 2022
★★★★★ 5/5
TrustpilotWe have just completed on our dream…
We have just completed on our dream house thanks to Rebecca and her Beccles team. Rebecca was nothing short than wonderful and we could not recommend Fine and Country more. We honestly feel that we couldn’t have made it through the last six months without Rebecca’s constant updates and support. We really appreciate all your amazing work! Many thanks.
Natasha · 17 March 2021
Agent replied · 12 June 2024
Hello Natasha, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Rebecca at Fine & Country Beccles. We will pass your lovely message onto Rebecca, who will be thrilled to read it. We look forward to working with you again.
★★★★★ 5/5
TrustpilotThe Fine & Country team in Northem Lincs
The Fine & Country team in Northen Linconshire based in Briggs were amazing. They took on a challenging sale, were very professional throughout and managed to sell the property in the middle of the first Covid crisis. We are very grateful to the team and would strongly recommend this team to anybody looking to sell their property quick amd easy.
Maurizio · 21 December 2020
Agent replied · 12 June 2024
Hello Maurizio, thank you for taking the time to write this lovely review. It's fantastic to hear of the excellent service provided with your property sale at Fine & Country Northern Lincolnshire. The team will be so pleased to read your kind words. Congratulations on the sale of your home and we hope you will choose Fine & Country again in the future.
★★★★★ 5/5
TrustpilotFine & Country Diss
We bought our lovely home in Palgrave recently through Fine and Country in Diss and dealt with Tania Lennard the whole way from the first viewing to completion. Tania was fantastic, she was honest, professional and efficient -we would recommend her to anyone. When the time comes for us to sell Tania will be the only estate agent on our list.
Claire · 9 September 2020
Agent replied · 12 June 2024
What a lovely review, thank you Claire. We'll be sure to pass your fantastic feedback on to Tania. We're delighted to hear you were so pleased with our service and hope to work with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.