Sansome and George Reading reviews

★★★★★ 5/5

Google

It was pleasure to have worked with the S&G in particular with Anthony Wood, Charlie Hayes & Barbara Legg who not only delivered to the promises but went above and beyond for me (as a seller) ensuring realistic timelines were drawn for all parties. A fantastic team and would certainly choose to utilise there services ahead of other agents.PositiveResponsiveness, Quality, Professionalism, Value

Sheraz · 27 August 2022

★★★★★ 5/5

Google

Our experience selling our property with Sansome & George was excellent, very efficient and the Sales side were very helpful throughout the whole time it took us to sell our property and upto our completion.

Sandra · 27 June 2024

★★★★★ 5/5

Google

Barbara is great and very helpful. She knows her job perfectly. Thank you ❤️

Mohammad · 17 June 2022

★★★★★ 5/5

Google

Can’t not fault the service Barbara was amazing .. always was available smooth transaction

Usman · 17 June 2022

★★★★★ 5/5

Facebook

Found Sansome & George throughly professional and helpful. A Big thank you to Helyn and Anthony for all their hard work in helping me buy the property within a month.

Ahmad · 1 April 2016

★★★★★ 5/5

Google

So glad we went with S&G as our estate agent. They were thoroughly professional throughout the process and kept us up to date with any new developments but not the point where ever felt pressured or hassled by them where sadly a lot of estate agents often fall foul. Would certainly use them again when the time comes.

Dookiephonic · 1 November 2022

★★★★★ 5/5

Facebook

Helyn and Paul were so helpful throughout the stressful house buying process. Helyn always got back to me asap and kept me in the loop! Would definitely recommend

Laura · 13 July 2017

★★★★★ 5/5

Google

Very pleased with the service Sansome and George provided from start to finish. Great communication throughout the process and a friendly bunch.

Jack · 19 December 2024

★★★★★ 5/5

Google

In comparison to an earlier transaction which didn't go through, I was very pleased with the service from Samsone & George. All of their staff that I dealt with were friendly, they provided timely update through the process and responsive to my queries. I particularly liked that they offered useful advise to make conveyancing seamless. I recommend them.PositiveResponsiveness, Professionalism

Uche · 21 June 2022

★★★★★ 5/5

Google

Very good service , house sold quite quickly. Lots of support to progress the sale from Barbara. Would highly recommend .

Debbie · 12 December 2024

★★★★★ 5/5

Google

From start to finish the service was excellent. So helpful and friendly. Very quick sale. Would highly recommend. Thank you all.

Karen · 1 December 2024

★★★★★ 5/5

Google

I've worked with Sansome and George on a few purchases. Ben and Barbara are professional, knowledgable and just knows how to get things done.

Juwhan · 17 October 2024

★★★★★ 5/5

Google

Cannot fault Sansome & George at all. From the very beginning everyone we dealt with showed absolute professionalism. They ensure that no time wasters ever view a property and the prospective buyers must already have means in place to purchase.

Pat · 22 December 2023

★★★★★ 5/5

Facebook

Very friendly, polite and helpful staff - especially Mark and Sophie in the Oxford Road office! Excellent communication, fast and friendly responses in regards to finding a property, securing it and managing it, as well as being efficient, quick and helpful at fixing problems, with great choices in friendly and knowledgable handymen! Amazing team. Highly recommend!

Gema-Lisa · 3 August 2018

★★★★★ 5/5

Facebook

Unbelievable service from Anthony and the team. Found us a house and really helpful throughout the whole process. Wouldn't think of using any other company.

Adam · 14 April 2016

★★★★★ 5/5

Google

Absolutely amazing service and people. My husband and I sold our property through Samsone and George after months of trying with other agents and getting no where. The team are absolutely amazing, from Anthony to James, to Ben and Helyn they have been supportive throughout the process and I would definitely recommend them to anyone looking for great estate agents. Nicky and Robert

Nicky · 13 June 2021

★★★★★ 5/5

Facebook

Brilliant service!! Helyn Collins was amazing keeping us informed and chasing everyone in the chain to get it completed 10/10

Danny · 28 January 2020

★★★★★ 5/5

Google

I have had the best service from Sansome & George, specifically Nicole Knight. She is so professional and personable. I really felt like she took the time to understand my families needs and went above and beyond to maintain great communication. An incredibly smooth and efficient process and I will certainly be recommending people to Sansome & George!

Jodie · 14 March 2022

★★★★★ 5/5

Google

I was very pleased with your service from start to the completion of my house sale, especially from your Office Manager Barbara who kept me updated throughout the whole selling process.

Kevin · 21 May 2024

★★★★★ 1/5

Google

Rented a property 'managed' (term used loosely) by S&G -- our property manager was changed twice after staff left the company, without us being informed and left to email an account that was no longer in use. The company couldn't seem to decide whether they managed the property or the landlord did, as whenever an issue arose and we contacted the property manager, we still had to wait between days and months for the landlord to decide what to do. All of this inconvenience and back-and-forth waiting for action to be taken on repairs was incredibly frustrating. We were even told that whilst waiting for an emergency repair, we would have to wait an extra 2 days for the landlord to come and view the issue before anything could be done, despite the property manager having pictures and videos displaying that the repair was needed same day. Waiting for 2 groups of people to actually do their jobs every time something needed doing resulted in a year-long wait for another repair for an issue that was present before we moved in. S&G constantly blamed the landlord, the landlord constantly avoided actually resolving the issue, promising to send contractors who never showed. In total, it took ~12 months for repairs to be arranged despite constant reminders that we were still waiting. S&G were no help whatsoever in this situation. When we attempted to call the agency to resolve any issues, the phones were almost always disconnected, no longer in use (despite the numbers being displayed on their website or email signatures), or simply left to ring as if no-one was in the office. At the end of tenancy, our check-out report evidenced that we as tenants had left the property in a better condition than it was when we moved in (including paying for professional cleaning despite it not having been done before we moved in, and complete garden clearance despite it being hugely overgrown when we moved in). The landlord still attempted to take over £100 from our deposit for spurious charges from the check-out report, despite the recommendation of the inventory clerk being that we receive our full deposit back. Again, S&G were no help whatsoever, choosing to spend their time ignoring the inventory report and instead attempting to defend the landlord's blatant thievery against the recommendations of the company they chose to carry out the report. In the end, whilst we attempted to resolve the deposit dispute and request invoices for work carried out as proof of the necessity of the deduction, S&G decided to ignore us altogether and did not respond to our emails again, only sending repeat requests for the evidence-less deductions that they felt entitled to. All in all, a terrible experience renting through them. They allow landlords to get away with deliberate delays in essential repairs and deposit theft, have a total lack of communicaton or responsibility, and seemingly don't actually manage a thing, despite claiming to be property managers. They were worse than useless for the duration of our tenancy, as well as the period following whilst we attempted to rightfully claw back our deposit from them.

A · 14 March 2023

★★★★★ 5/5

Facebook

Recently bought first home via Sansome & George. Everyone we came into contact with at either the Oxford Road or Tilehurst branch were accommodating, knowledgeable and supportive throughout the buying process. Helyn was particularly helpful once the offer was accepted through to completion. Would highly recommend buying or selling through them.

Louis · 27 October 2019

★★★★★ 5/5

Google

The service provided was excellent from the initial survey through to the viewings and negotiations for the sale of the property. I was very impressed with the proactiveness and professionalism of all involved and not once did I have had to chase up for any information or progress of the sale.PositiveResponsiveness, Professionalism, Value

Tim · 27 August 2022

★★★★★ 4/5

Google

We were very pleased with the professionalism and friendliness of Sansome and George from the first viewing with Lewis, right up until completion, with Barbara going above and beyond for us - what a tenacious lady!

Fiona · 22 December 2023

★★★★★ 5/5

Google

I have just recently been accepted for a rental property with Sansome and George, the team have been very helpful and lovely from the start to the end! I would highly recommend them as an estate agents especially as they do not discriminate like other agents I have contacted. Thank you Sansome and George you have been fabulous!!PositiveResponsiveness, Professionalism, Value

Leahjadee · 21 June 2021