Trusted Agent profile · Reading, Berkshire

Romans Reading reviews

4.3

★★★★★ Great

914 reviews across 1 platform

33-34 Market Place, Reading, Berkshire, RG1 2DE

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Romans's office in Reading, Berkshire, at 33-34 Market Place, is rated 4.3 out of 5 across 914 reviews on 1 platform, including 914 Google reviews rated 4.3.

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4.3 / 5

914

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Chris · 10 March 2020

Agent replied

Hi Chris Thomas, Thank you for taking the time to review your recent experience with our Romans Estate Agents Reading branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Reading

1/5

Google

Rating only, no written review.

Jamie · 24 February 2020

Agent replied

Hi Jamie Kinnell, We strive to ensure that all our clients have a positive experience with us. Could you please reach out to us directly by calling us on 01344758596 or writing to us at customerservice@leaders.co.uk so we can take a look into what went wrong in this instance? Many thanks, Romans Estate Agents Reading

2/5

Google

Rating only, no written review.

Dayo · 9 February 2020

Agent replied

Hi Dayo, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans

1/5

Google

Rating only, no written review.

Raffaele · 21 December 2019

Agent replied

Hi Raffa, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at jgilliland@romans.co.uk or contact us on 01344758596. Kind Regards, Romans

4/5

Google

great job

万拓 · 21 December 2019

Agent replied

Hi there Thank you for taking the time to review your recent experience with our Reading branch. Don't hesitate to be in touch if you require anything further. Kind regards Romans

4/5

Google

Rating only, no written review.

Radosław · 21 December 2019

5/5

Google

Rating only, no written review.

Freemech · 10 December 2019

Agent replied

Hi there Thank you for the 5 star review of our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans

4/5

Google

Rating only, no written review.

Radoslaw · 3 December 2019

5/5

Google

Rating only, no written review.

Agnelo · 26 November 2019

4/5

Google

Rating only, no written review.

Kishore · 19 November 2019

5/5

Google

Rating only, no written review.

Rachel · 19 November 2019

5/5

Google

Rating only, no written review.

Inonoi1 · 18 October 2019

Agent replied

Hi there Thank you for taking the time to review your recent experience with our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans

1/5

Google

Rating only, no written review.

Lisa · 11 October 2019

Agent replied

Hi Lisa, we're saddened to see that our team in Reading have received a low star rating, After inputting your name into our records we haven’t been able to locate any record of you registered as a customer with the office and from speaking with the team they don't recall dealing with you recently, if you could provide some information to us we can learn why you have rated us as you have, whether if there is anything we can do to improve your experience and find out how we can improve our services moving forward. If you're happy to do this then please reach out to Richard Chambers the Lettings Manager on 0118 953 8784. Kind Regards, Romans

5/5

Google

Rating only, no written review.

Manahil · 2 October 2019

1/5

Google

Rating only, no written review.

Raffa · 2 September 2019

Agent replied

Hi Raffa, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at jgilliland@romans.co.uk or contact us on 01344758596. Kind Regards, Romans

5/5

Google

Rating only, no written review.

Eunyoung · 28 August 2019

Agent replied · 26 August 2024

Hi Eunyoung Thank you for the 5 star review of our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans

1/5

Google

Rating only, no written review.

Leema · 29 July 2019

5/5

Google

Rating only, no written review.

Mysti · 29 July 2019

Agent replied

Thank you for your rating Regards Jon Roberts Director Residential Sales.

1/5

Google

Rating only, no written review.

Hannah · 29 July 2019

Agent replied

Please contact me to discuss your rating as I would be happy to speak with you further 0118 9538701 or jroberts@romans.co.uk Regards Jon Roberts Director Residential Sales

1/5

Google

Rating only, no written review.

Norina · 29 July 2019

1/5

Google

Rating only, no written review.

George · 29 July 2019

Agent replied

I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer service is very important to us, if you would contact me directly to discuss your experience I can be contacted on 0118 9538715 or jsumner@romans.co.uk. Kind regards, John Sumner Regional Lettings Director

5/5

Google

Rating only, no written review.

Ganesh · 29 July 2019

1/5

Google

Rating only, no written review.

L · 29 July 2019

Agent replied

I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer service is very important to us, if you would contact me directly to discuss your experience I can be contacted on 0118 9538715 or jsumner@romans.co.uk. Kind regards, John Sumner Regional Lettings Director

2/5

Google

Rating only, no written review.

Antonio · 29 July 2019

Agent replied

Thank you for your rating. Customer service is very important to us a s a local Property Company and I would like to discuss your experience further and would be grateful if you could contact me on 0118 9538701 / 07795482857. Regards Jon Roberts Director Residential Sales.

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