Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 10 March 2020
Agent replied
Hi Chris Thomas, Thank you for taking the time to review your recent experience with our Romans Estate Agents Reading branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Reading
★★★★★ 1/5
GoogleRating only, no written review.
Jamie · 24 February 2020
Agent replied
Hi Jamie Kinnell, We strive to ensure that all our clients have a positive experience with us. Could you please reach out to us directly by calling us on 01344758596 or writing to us at customerservice@leaders.co.uk so we can take a look into what went wrong in this instance? Many thanks, Romans Estate Agents Reading
★★★★★ 2/5
GoogleRating only, no written review.
Dayo · 9 February 2020
Agent replied
Hi Dayo, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans
★★★★★ 1/5
GoogleRating only, no written review.
Raffaele · 21 December 2019
Agent replied
Hi Raffa, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at jgilliland@romans.co.uk or contact us on 01344758596. Kind Regards, Romans
★★★★★ 4/5
Googlegreat job
万拓 · 21 December 2019
Agent replied
Hi there Thank you for taking the time to review your recent experience with our Reading branch. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 4/5
GoogleRating only, no written review.
Radosław · 21 December 2019
★★★★★ 5/5
GoogleRating only, no written review.
Freemech · 10 December 2019
Agent replied
Hi there Thank you for the 5 star review of our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
★★★★★ 4/5
GoogleRating only, no written review.
Radoslaw · 3 December 2019
★★★★★ 5/5
GoogleRating only, no written review.
Agnelo · 26 November 2019
★★★★★ 4/5
GoogleRating only, no written review.
Kishore · 19 November 2019
★★★★★ 5/5
GoogleRating only, no written review.
Rachel · 19 November 2019
★★★★★ 5/5
GoogleRating only, no written review.
Inonoi1 · 18 October 2019
Agent replied
Hi there Thank you for taking the time to review your recent experience with our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans
★★★★★ 1/5
GoogleRating only, no written review.
Lisa · 11 October 2019
Agent replied
Hi Lisa, we're saddened to see that our team in Reading have received a low star rating, After inputting your name into our records we haven’t been able to locate any record of you registered as a customer with the office and from speaking with the team they don't recall dealing with you recently, if you could provide some information to us we can learn why you have rated us as you have, whether if there is anything we can do to improve your experience and find out how we can improve our services moving forward. If you're happy to do this then please reach out to Richard Chambers the Lettings Manager on 0118 953 8784. Kind Regards, Romans
★★★★★ 5/5
GoogleRating only, no written review.
Manahil · 2 October 2019
★★★★★ 1/5
GoogleRating only, no written review.
Raffa · 2 September 2019
Agent replied
Hi Raffa, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at jgilliland@romans.co.uk or contact us on 01344758596. Kind Regards, Romans
★★★★★ 5/5
GoogleRating only, no written review.
Eunyoung · 28 August 2019
Agent replied · 26 August 2024
Hi Eunyoung Thank you for the 5 star review of our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans
★★★★★ 1/5
GoogleRating only, no written review.
Leema · 29 July 2019
★★★★★ 5/5
GoogleRating only, no written review.
Mysti · 29 July 2019
Agent replied
Thank you for your rating Regards Jon Roberts Director Residential Sales.
★★★★★ 1/5
GoogleRating only, no written review.
Hannah · 29 July 2019
Agent replied
Please contact me to discuss your rating as I would be happy to speak with you further 0118 9538701 or jroberts@romans.co.uk Regards Jon Roberts Director Residential Sales
★★★★★ 1/5
GoogleRating only, no written review.
Norina · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
George · 29 July 2019
Agent replied
I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer service is very important to us, if you would contact me directly to discuss your experience I can be contacted on 0118 9538715 or jsumner@romans.co.uk.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 5/5
GoogleRating only, no written review.
Ganesh · 29 July 2019
★★★★★ 1/5
GoogleRating only, no written review.
L · 29 July 2019
Agent replied
I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer service is very important to us, if you would contact me directly to discuss your experience I can be contacted on 0118 9538715 or jsumner@romans.co.uk.
Kind regards,
John Sumner
Regional Lettings Director
★★★★★ 2/5
GoogleRating only, no written review.
Antonio · 29 July 2019
Agent replied
Thank you for your rating. Customer service is very important to us a s a local Property Company and I would like to discuss your experience further and would be grateful if you could contact me on 0118 9538701 / 07795482857. Regards Jon Roberts Director Residential Sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.