4/5
TrustpilotHaving recently renewed my tenancy with…
Having recently renewed my tenancy with Sasha and he is very excellent in providing the details .The process was very smooth without delay
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,832 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,832 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRental renewal assistance
In terms of rental renewal and looking into one particular element of slight confusion Sasha Allen did a superbly efficient job. Much appreciated.
5/5
GoogleRating only, no written review.
Agent replied · 29 June 2026
Thank you so much for the 5-star rating, Lottie! We’re thrilled you had a great experience and appreciate you taking the time to support us. We look forward to welcoming you back soon and are always here if there's anything we can do to make your next visit even better.
5/5
TrustpilotHave had a very smooth and professional…
Have had a very smooth and professional experience with an agent called Elliot who has worked promptly and efficiently to secure a home we love!Thank you so much!
5/5
TrustpilotExcellent service from Lily
Excellent service from Lily for many years. Really helpful and always gets things done.
1/5
GoogleGave 1 star as not possible to leave zero stars. Do not use these people. Poor service, they don't bother returning calls , exorbitant fees. Much better agents out there than these people Avoid!!
5/5
GoogleI have been extremely impressed with the standard of professionalism I’ve experienced from Prospect. I would particularly like to single out Elliott Garrington for his unfailing …
5/5
GoogleThe property that they suggested is amazing, and their reply speed is so effective and details, thank you so much for your help so far!
5/5
TrustpilotThank you
My fiance and I was looking for new apartment. The Prospect agents help us find a new perfect apartment.Thank you so much for your help.
5/5
TrustpilotFantastic service from Danniella Lloyd
Fantastic service from Danniella and Lloyd in sorting those last minute problems in a calm way.Even during Coronavirus 2020! REven managed to get an electrician on Friday afternoon!
1/5
GoogleRating only, no written review.
5/5
TrustpilotGreat customer service
Great customer service. Proactive service. Sasha Byrne in particular was great throughout our tenancy. Keep up the great work Sasha.
5/5
TrustpilotVery good company
5/5
TrustpilotProspect letting agency services are…
Prospect letting agency services are high standard.All the staff are very helpful.Maintained good communication and rectified the issues in time.Very happy to recommend them.
1/5
GoogleQuite possibly scammers! Agreed to rent a flat, paid monies for referencing, and then ... nothing! No tenancy agreement, no updates, nothing. Monies wasted!
5/5
GoogleThe Letting Team are professional and efficient. Well done!
1/5
GoogleAvoid renting, selling, buying from Prospect. The staff are the rudest, most incompetent people I have ever come across. The MD ought to reevaluate his business and sort out the moron's he's hiring!
5/5
TrustpilotGreat and timely correspondence from…
Great and timely correspondence from Sasha. I'm a landlord and your agency deals with my property. I'm always happy with my dealings. ThanksRungano
5/5
GoogleGreat service, especially from Paul Wickens. Prospect are, I would say, at the higher-end of the market place for Estate …
5/5
TrustpilotProspect helped me sell my property
Prospect helped me sell my property. The experience was great. Had a tea that was responsive, courteous and efficient
5/5
TrustpilotExcellent service!
Excellent service from Chloe Reilly for resolving a heating/leak problem with our tenant, 4 days between notification of the problem to completion of the repair.
5/5
TrustpilotExcellent service from the whole team
Very prompt to setup the sale, good at keeping in touch and us informed, worked together to suit our needs and get the best outcome
5/5
TrustpilotVery consistent and professional made…
Very consistent and professional made sure we hit deadlines and very thank full
5/5
GoogleI've had an excellent experience dealing with Prospect. Especially with Mitchell. He was very concise and quick with arrangements. Gets the job done.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Prospect Reading
How many reviews does Prospect Reading have?
Prospect's Reading office has 2,832 reviews across two platforms: 934 on Google, 1,898 on Trustpilot (across the whole business).
What is Prospect Reading's rating?
Prospect Reading is rated 4.5 out of 5 across all 2,832 reviews, and 4.2 out of 5 on Google from 934 reviews.
Where is Prospect's Reading office?
Prospect Reading, 24 King Street, Reading, RG1 2HE, RG1 2HE.
