5/5
TrustpilotElliot Garrington service review
Prospect, and Elliot in particular, were very helpful throughout the flat hunting process. No query was too much trouble, excellent service.
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,832 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,832 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleAwful, customer service, cancel appointments and do not reply AFTER I told them I was a disabled student. disgusting.
1/5
GoogleThey don't care about the customer. They don't answer. For them, it doesn't matter whether you rent or not
5/5
GoogleFriendly, professional and efficient. It was a pleasure to deal with Kurt Owen. Excellent customer service and great professionalism.
1/5
GoogleWe lived almost a year in the house with mould in 2 bedrooms and bathroom, Collapsed fence and so on. Nightmare never again ill deal with this agency....
1/5
GoogleAwful. worst letting agent. They are reluctant to return deposit. Their aim to keep deposit without any valid reason. Great liar. Avoid it. No star mark- 0.
4/5
TrustpilotHaving recently renewed my tenancy with…
Having recently renewed my tenancy with Sasha I cannot fault her prompt replies, communication and professionalism!
5/5
TrustpilotGreat service
Beckie Baxter Has been friendly, helpful and professional in all my dealings with her. Very satisfied.
5/5
TrustpilotThanks for persevering with the current…
Thanks for persevering with the current tenants restricting access to successfully re-market the property and find new tenants. Great job!
5/5
TrustpilotSasha Byrne always kind
Sasha Byrne always kind, attentive and willing to help us, an excellent professional!
5/5
TrustpilotAll very good with support and queries
All very good with support and queries. Really appreciated Maria's support.
5/5
TrustpilotReally easy to communicate with and…
Really easy to communicate with and fast response time! Better than other Estate Agencies we've spoken to in the area.
4/5
GoogleHad a good experience with Elliot and Mitchell both helping us secure our first choice flat. Would recommend.
5/5
GoogleThey really make all process easy and clear. They respond super quick with high quality services. Thank you!
5/5
GoogleVery impressed with all the help that Elliott Garrington provided in renting out my apartment in Q building.
5/5
Trustpilotyour Reading office
your Reading office, Elliott Garrington let my flat in december, an easy and well managed process and interaction.Ole Rasmussen
5/5
Google5 start service from Kurt Owen, all round great experience, would recommend
1/5
GoogleExtortionate admin fees and ridiculous convoluted letting agreements. If you are landlord and have some consideration for your prospective tenants please do not use this agent.
5/5
GoogleAll of them are very helpful and polite! Probably the most relaxed renting I have done the last 6 years. I would definitely recommend them.
5/5
TrustpilotKurt at the Reading office is an…
Kurt at the Reading office is an excellent negotiator. This guy will go far.
5/5
GoogleHi, I honestly have to give top Marks and recommend this Agency very highly. …
1/5
GoogleNO SHOW!! on an arranged viewing Totally disgraceful. AVOID! Had booked in a viewing for with "Ryan" Q2 1bed flat for 12:00 30/09 Reading …
5/5
TrustpilotGreat service provided through Beckie…
Great service provided through Beckie Baxter. Very professional and efficient!! 5 Star!
5/5
GoogleKurt Owen provided excellent service, he was professional, responsive and helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Prospect Reading
How many reviews does Prospect Reading have?
Prospect's Reading office has 2,832 reviews across two platforms: 934 on Google, 1,898 on Trustpilot (across the whole business).
What is Prospect Reading's rating?
Prospect Reading is rated 4.5 out of 5 across all 2,832 reviews, and 4.2 out of 5 on Google from 934 reviews.
Where is Prospect's Reading office?
Prospect Reading, 24 King Street, Reading, RG1 2HE, RG1 2HE.
