5/5
GoogleA smooth run and helpful staff , managed to get a new home with minimal effort , Megan was informative and able
Trusted Agent profile · Reading
Prospect Estate Agency Reading reviews
★★★★★
1,995 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,995 reviews on two platforms, including 337 Google reviews rated 4.5.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAnna has been a pleasure to work with…
Anna has been a pleasure to work with during our recent rental property search. She has been proactive and communicative during the entire process. Our transition has been smooth, due to easy accessibility to the real estate agent, Anna & Angela.
5/5
TrustpilotA 5* Team
Virginia Ayres was very helpful with my recent house sale. Kept me informed and communicated well throughout the process. Congratulations to all the team at Prospect including Paul and Beth….very impressed!
5/5
TrustpilotGood team at Prospect
The overall experience, especially as a first time buyer, was positive with Beth who was supportive. Nikki was also incredibly helpful in keeping me up to date despite some delays taking place in the process.
5/5
GoogleDarren and the 2 Jordan's the Bracknell office have been excellent throughout the process. The amount of viewings in the first 2 weeks was amazing with 3 offers including 2 that were immeditley proceedable. They were realistic and frank. I felt that we received good advise and achieved a fair price for both seller and vendor in the current market. Thanks team Prospect.
Agent replied · 16 June 2024
Thank you for your 5 star review of the Bracknell team!
5/5
TrustpilotMaria is by far the best agent I have…
Maria is by far the best agent I have worked with ... very professionally well trained and with a lot of good sense, I highly recommend her, a wonderful lady very capable and professional in everything she does !!!!
5/5
TrustpilotRoy McMeekin
We have rented through Prospect for a year now and would like to thank Agnese Rees for a very professional & friendly experience. Nothing was too much trouble and all matters were handled promply and efficiently.
5/5
GoogleProspect had a good selection of single rooms for immediate rent in Bracknell. Olivia went out of her way to show me properties that matched my search on a cold, wet winter's evening, and I was able to move in within two weeks. Their service was friendly, efficient and professional.
5/5
TrustpilotReading Prospect
Stefano was really helpful all through the process of securing the property and made it a lot easier.
1/5
GoogleWouldn't rent an umbrella from Prospect even in the middle of a rain storm. (Had no experience with sales team)
Agent replied · 27 August 2024
Hi Shaun We are sorry to hear of you’re unhappy with our Lettings team. We would like the opportunity to discuss this further. Please contact us on support@prospect.co.uk
5/5
TrustpilotI had a viewing with Charlotte Morgan…
I had a viewing with Charlotte Morgan She explained to me about the flat before going in and once we spoke she then gave me a tour around the flat and told me everything I needed to know. Really nice and friendly and very knowledgeable about the places she offers. I would highly recommend personally to others.
5/5
GoogleThe best agency in the Bracknell area. Anna and the team were amazing and very professional in finding me my next home. I would highly recommend them. Anna went out of her way to make the process simple and easy.
5/5
TrustpilotDemi degouveia 5 star
Demi degouveia has been excellent to speak to she has provide a great service and support, she has given clear and concise information and has shown a lot of passion and determination in helping to find the right fit for me. I will definitely be recommending her to friends and family when they are looking for new property
5/5
TrustpilotEmily is my property manager
Emily is my property manager. We recently had a problem in the property and she has quickly dealt with the issue as usual and is always very helpful and prompt to respond! Thank you for your continued help and support!
5/5
GoogleStill looking for a property but felt very involved in the process when viewing with the lettings team. They've been accommodating and followed up. In the current market, with so many people applying for the same property, most agents don't follow up as they know the place will be let out regardless but Prospect really made sure that I had a fair shot at the place. Thank you.
5/5
TrustpilotDemi at the Aldershot Prospect branch…
Demi at the Aldershot Prospect branch has been fantastic in helping us secure a property. She really got into the detail, providing us with additional information to get a full understanding of each of our viewings. Her professionalism throughout put us at ease and we would highly recommend her and her team.
5/5
GoogleFantastic service through all of the process, Laney Thompson kept us informed fully, helping with any questions or queries. Always returned calls promptly. Nice that Laney called on the first morning after our move to check how we were getting on and if we had any problems. Thank you.
1/5
TrustpilotDon't respect GDPR
They keep calling me to solicit after I keep telling them to remove my details and stop calling me.
5/5
TrustpilotVery Happy with Melissa Fisher at Prospects
We have dealt with Melissa Fisher on many occasions, we have found Melissa Fisher to be nothing but helpful polite and always deals with things quickly and efficiently. Its a pleasure to have Melissa look after our property and us.
5/5
TrustpilotDealt with Paul Wickens at Prospect in…
Dealt with Paul Wickens at Prospect in regards to the sale of a flat.After agreeing to allow Prospect to market the property,I had a realistic offer in place after a couple of weeks of our initial meeting.Paul has been courteous and responsive throughout.
5/5
GoogleOlly was persistent and brilliant throughout. I wished I had used Prospects before.
5/5
TrustpilotLuke Richardson Was very helpful during…
Luke Richardson Was very helpful during our property purchase. He assisted with all queries though it was not part of his role & responsibilities. He is proactive & responsive all the time. He & Ruth made sure our transaction got completed smoothly.
5/5
TrustpilotFantastic communication
Sasha has been fantastic with managing all the niggles that arose when new tenants moved into my rented flat. Her communication has been outstanding,and everything has been dealt with swiftly and efficiently.
5/5
TrustpilotAs a landlord
As a landlord, I've been very impressed with the support of the team at Prospect, especially Property Manager Melissa Fisher, for their hard work and professionalism. Letting out my property has been a pain-free experience and I would recommend them to others.
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