5/5
TrustpilotKenny is great
Kenny is great, I had amazing experience viewing properties. He answered my questions and explained about property.
Agent replied · 23 August 2024
Thank you for your 5* review, Natalya.
Trusted Agent profile · Reading
Prospect Estate Agency Reading reviews
★★★★★
1,995 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,995 reviews on two platforms, including 337 Google reviews rated 4.5. See how it compares with other estate agents in Reading.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Chole Reilly and team at Prospect have been taking care of my rental property for the past 5 years. Chole is always professional and quick to respond to queries. I appreciate having the team on hand to arrange any repairs that may need to be carried out. Very happy with service provided.
5/5
TrustpilotThe professional and friendly service…
The professional and friendly service we received from Nikki, made the whole letting experience trouble free and effortless.
5/5
TrustpilotCharlotte was great
Charlotte was great, very professional and knowledgeable would highly recommend.
5/5
TrustpilotProspect were brilliant from start to…
Prospect were brilliant from start to finish. Callum was really helpful at the beginning of the process and I then had the pleasure of being helped by Aimee who was really responsive and kept the process moving along so that we managed to get everything sorted as quickly as possible. Prospect were both professional and really friendly and helpful. Couldn’t recommend higher.Thank you!
5/5
TrustpilotExcellent experience with prospect…
Excellent experience with prospect estate agency with out recent house sale. Thanks to Micahel Sharp, Ross and Ruth for coordinating this sale end to end.The only thing that could have been better were the solicitors. We went with the recommended Cook Taylor Woodhouse and definitely was a bad experience. However this is in no direct reflection on Prospect agency.
5/5
Trustpilot5 stars to Prospect and Maria Proko
We would love to rate Prospect 5 stars. We are happy with the service provided.Expecially Maria Proko has been our first line contact since the beginning. She keeps us informed about everything, she is very efficient and we love the fact she took care of some issues with no hesitation,giving us solutions in very short time. Great job guys!
5/5
GoogleWe have just bought our first property through Prospect and have had a great experience. Ricky and Connor have been available to answer all our queries throughout the process and have been engaged throughout to make sure things progressed. Massive thanks to you both.
Agent replied · 27 August 2024
Thank you for a great review! Enjoy your new home!
5/5
Trustpilotcheers Kenny!
Kenny was really polite and patient during the viewing. He answered all our queries with due diligence.
Agent replied · 23 August 2024
Thank you for your 5* review, Pujayita.
5/5
TrustpilotKenny was good and helpful
Kenny was good and helpful and got good understanding about the property. Happy to have more chat.
Agent replied · 23 August 2024
Thank you for your 5* review.
5/5
TrustpilotAgnese Rees
Agnese Rees has been our property manager with Prospect for a few months. As new landlords, she has been very good at keeping us up to date with all surveys and requests and has been very good at finding solutions every time we needed it. She was also very flexible with her approach. Hope it all carries on like this!
5/5
TrustpilotGreat service thank you Savannah
Savannah Quirk was the New Sales Agent who dealt with our show round and let us just say how amazing she Is! Right from organising the viewing to the handover she was accommodating and polite. Always at the end of a phone call she even organised a last minute viewing on a Sunday! Could not recommend highly enough and is definitely an asset to Prospect
5/5
GoogleI've had the opportunity to work with Prospect and specifically with Harry Pangborn (Rental Manager) to rent out our property. Harry was great in terms of helping us market, rent and manage our property - he builds relationships, is completely transparent and always gives balanced advice. We would recommend Prospect as a result of our experiences.
5/5
TrustpilotI can’t praise Nikki Gardner enough
I can’t praise Nikki Gardner enough. She’s highly responsive, calm and provides useful solutions. A true professional.
5/5
TrustpilotWe've just let our property through…
We've just let our property through them. Jordan and Sam were super helpful from the get go. And now the admin team has been brilliant. Hopefully the relationship continues to go as smooth as it has been.
Agent replied · 23 August 2024
Thank you for your 5 star review!
5/5
GoogleI found my recent experience with Prospect to be a very positive one. In particular Datren if the Warfield office worked extremely hard in keeping me informed of the types of property that they were bringing to the market and had a very accurate impression of what I was looking for. I would definitely use their services again and I would put them above other local estate agents in the Warfield area.
5/5
TrustpilotI write this to leave a positive…
I write this to leave a positive feedback for Emily (from management) who has recently taken over from Melisa (who was also a great support and help all over our collaboration). Emily has been very helpful and informative and it's been a great joy to work together. In general the whole team are very efficient and professional and you in safe hands. Thank you all
5/5
TrustpilotProspect and Natasha has been extremely…
Prospect and Natasha has been extremely helpful finding me properties that suits. Communication was very easy and in time. The amount of information provided was great. I would like to thank you Natasha and Prospect for the service.
5/5
TrustpilotQuality of both Prospect and Agnese Rees
We would like to place on record the excellent quality of service provided by Prospect Estate Agency and particularly Agnese Rees in the rental department of the agency.She was excellent in her handling of a very difficult situation and always made herself available to us. Had we not decided to sell our property we would certainly have remained with her and Prospect.
5/5
TrustpilotLetting
Charlotte Morgan made the whole letting process very easy for me, even though it has been 20+ since I have rented. The online tools which assisted with the forms, bills were especially useful for me.
1/5
TrustpilotMarketed my property without permission
Prospect estate agents approached me about selling my property as they had someone looking for a property like mine in that area. They came and valued my property on a Saturday. They gave me an agreeable valuation. I then enquired about their fees the following week and found them to be extortionate. I politely declined their services by email. An email they ignored (professional). I went with a much more friendly, reasonably priced agent and got my property on the market. When I was looking online for my advert that the current agent had produced I realised Prospect had marketed my property WITHOUT instruction at 10% lower than the price they said I should be selling my property for. They just took it upon themselves to market my property. Clearly an illegal move. I have been in contact with the office asking for the head offices details multiple times and they ignored me. No apology. I will be taking this further. Avoid these money grabbing cow boys.
Agent replied · 23 August 2024
Thank you for your 5* review, Mike.
5/5
TrustpilotI’ve been very impressed with Prospect…
I’ve been very impressed with Prospect since we’ve started the letting. Beckie Baxter has been responsive and provides clear answers to questions that I have. She has followed up on areas for me and also acts as a diplomatic liaison between be and the tenant. I hope we can continue this working relationship as it gives me confidence that Prospect are handling the letting well.
5/5
TrustpilotGreat Service
Great service from all at Prospect Reading. Michael Sharp was very informative and concise on the initial valuation and gave us a lot more confidence that the other agent we saw. The sale was agreed quickly and for more than we thought we would get. Wouldn’t hesitate to use Prospect again or recommend them to our friends.
5/5
GoogleHuge thank you to Connor B for looking after the sale of my flat seamlessly! Always stayed in touch and always came back to me when he said he would . Thank you also to Harry for arranging the rental. Would highly recommend Prospect Bracknell.
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