Prospect Estate Agency Reading reviews

★★★★★ 2/5

Trustpilot

Charlotte from Prospect was brilliant

Charlotte from Prospect was brilliant. She was very quick to respond to any queries and questions and found the perfect place for me to rent. However, dealing with "goodlord" was a pretty horrendous experience. They are far more interested in trying to sell you insurance, utilities and broadband than anthing else. If being forced to use "Goodlord" be prepared to receive an onslaught of cold-calls, texts and emails, all claiming to be either "on behalf of" or "in connection with" Goodlord.

Philip · 9 March 2024

★★★★★ 5/5

Google

Megan was absolutely fantastic, helpful and always there to assist us through the whole process. This took a lot of stress off of us. We would definitely recommend Prospect, all of the Staff were ready to help whenever we called. Thank You Prospect and most of all Thank You Megan you're a Superstar......

Mandy · 17 June 2022

★★★★★ 5/5

Google

Highly recommend prospect estate agents Second time I have purchased a property through Prospect Bracknell and both times they were a pleasure to deal with. A big thank you to Aimee smith who kept me informed of every step and helped make sure it was completed as quickly as she could.PositiveResponsiveness, Quality, Professionalism

Ben · 17 June 2022

★★★★★ 5/5

Trustpilot

Charlotte Morgan was very helpful

Charlotte Morgan was very helpful and kept us updated every step of the way and explaining the whole process.Really appreciate the professional and friendly manner she handled the process for us.

Edimond · 28 March 2024

★★★★★ 5/5

Google

Prospect have been brilliant. The whole moving process was made so much easier with the friendly staff at the Bracknell branch (Shannon, Olivia, Elliott and Tom). A special thank you to Laney for always being such a delight to deal with despite being busy. Always helpful before and after moving in. She makes you feel that she cares about you and your needs not just another client. Thank you.

Michelle · 18 June 2016

★★★★★ 5/5

Trustpilot

Kudos to Kate Smith

Kudos to Kate Smith, who took over the management of my property after a period of time where I was I satisfied with Prospect. She really helped turn the account around and am super happy with the proactive approach to property management. Kate is a pleasure to work with.

Amrit · 24 November 2022

★★★★★ 5/5

Trustpilot

Review Sasha Byrne 2021-2022

I would like to extend our big thanks to Sasha Byrne. She is managing our rent for maybe a year now and she’s always been exceptionally helpful, clear in her communications, responsive, dedicated and always striving to meet our needs and requests. An overall high standard of service. Thanks a lot, Sasha!

Bogdan · 25 July 2022

★★★★★ 5/5

Trustpilot

Excellent Agency

I interviewed a number of agencies to rent out my brand new flat. I chose Prospect because Harry Pangborn was by far the most professional representative of any of the firms I met. He took a thorough brief and moved things through swiftly, I got the asking price and my property was rented out within 3 weeks of going on the market.

Penny · 24 October 2020

★★★★★ 5/5

Trustpilot

Beth has been absolutely fantastic from…

Beth has been absolutely fantastic from the start to finish of our sale. She made the whole process run smoothly and ensured it was as stress free as possible. We couldn’t recommend Beth highly enough, she is professional, friendly and an absolute asset to Prospect. Thank you again.

Olivia · 23 December 2022

★★★★★ 5/5

Trustpilot

Chira Gavaghan has looked after my…

Chira Gavaghan has looked after my tenancy in a most professional and courteous manner, always willing to help and follows everything through on time and with excellent feedback.Thank you Chira, Steve17 Oxfordshire Place

Steve · 8 September 2019

★★★★★ 5/5

Trustpilot

Every questions and enquire we’ve had…

Every questions and enquire we’ve had during the whole process from beginning to end has been deal with quickly and efficiently. Thank you to Jordan for setting up the viewing and showing us around very professional and a special thank you to Aimee Smith for dealing with all the enquires and solicitors she’s been absolutely amazing prospect is lucky to have you.

Alket · 23 September 2020

★★★★★ 5/5

Trustpilot

Very professional

Natasha helped me look for a property and I was very impressed with her expertise. Natasha is very professional and provided great customer service. I would definitely recommend her to anyone with the search for a property.

Lauren · 8 November 2023

★★★★★ 5/5

Google

I had a really good experience with them! Everything was so easy. Callum from the Bracknell branch was really nice and helpful! I wish all the agent was like him! Keep up the good work!

Anita · 18 June 2018

★★★★★ 5/5

Google

Went into prospect as needed to move house rather urgently. Callum Paliczka couldn't have been more helpful in sending through suggestions, understanding our needs and finding my partner and i, a property within our price range. We are lucky enough to be moving in next Friday and would like to thank Callum and the prospect team for making moving house a very simple, easy and enjoyable process.

Louise · 18 June 2018

★★★★★ 1/5

Trustpilot

Lack of communication

We rented a flat via Prospect for a year in Maidenhead. After the rental the deposit hasn’t been returned. The agent said she was recommending a full return from the Landlord and would get back to us, then nothing. We have sent repeated emails but got no reply. I even went to their office in Maidenhead and the guy in the shop told me they could not do anything as they are “retail’ only. I told them I would make a complaint to the TDS and they just said “go on then”

Daniel · 28 February 2024

★★★★★ 5/5

Trustpilot

Tennant Feedback

Tennant FeedbackAgnese Reese is the manager for my property, she is always quick to respond to any queries or issues that may arise.She is always very professional and polite, following up after work has been carried out to make sure we are happy with the results.As our property manager, Agnese always ensures we feel valued as tenants.

Martin · 20 October 2021

★★★★★ 5/5

Trustpilot

Beth Murphy - Prospect

Beth Murphy has been a star and has been very quick and proficient in all her response and organisation

Customers · 18 October 2024

★★★★★ 5/5

Trustpilot

Sasha Byrne

I have been dealing with Sasha Byrne for several months now, supplying a cleaning/clearance service as required for her portfolio. Sasha is polite, friendly and efficient. she provides plenty of business leads and everything goes smoothly as she is so organised.I look forward to dealing with her in the future and wish her all the best.

Mr · 13 December 2021

★★★★★ 5/5

Trustpilot

Helpful Agency

Sasha has been very helpful and responsive with our queries throughout our tenancy. But in general the overall experience so far with Prospect has been pleasant.

Eskiel · 19 June 2024

★★★★★ 5/5

Trustpilot

The experience is great.always can get…

The experience is great.always can get feedback on time when I have requirements.

ERIC · 13 May 2026

★★★★★ 1/5

Trustpilot

run for your lives!!

I have a bought property next door to one let by Prospect Agency Bracknell. TBH I felt compelled to write a review as they are so awful!! They have let to awful tenants, people causing no end of problems, and do they do anything about it...nope!!! They are completely useless, their favourite phrase being "we can't do anything about it". They plain and simple do not care full stop. I will NEVER buy or sell a house through Prospect Bracknell because their attitude says "we don't give a damn about quality as long as we get our money!!" Run for your lives...go with Duncan Yeardly...much more professional and could not do more for me when I bought this place. SO different in their attitude...miles apart!

Anonymous · 1 December 2019

★★★★★ 5/5

Trustpilot

Amazing service from Beth

Amazing service from Beth! We felt were were in very good hands, and our experience was smooth sailing and efficient.We would recommend Beth at prospect estate agency for anyone who’s looking to sell their house! We recommend highly.

Ms · 4 October 2023

★★★★★ 5/5

Trustpilot

Excellent Nikki my property manager has…

Excellent Nikki my property manager has always been there when I need assistance.

Caroline · 12 May 2026

★★★★★ 5/5

Trustpilot

Abi is a great example of what a good…

Abi is a great example of what a good sales person is. She came across as knowledgeable, polite, responsive without being pushy or impatient. I had a fantastic experience with her.

Archana · 8 March 2024