Trusted Agent profile · Reading

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Haslams Estate Agents Reading reviews

★★★★★ Excellent

1,789 reviews across 3 platforms

159 Friar Street, Reading, RG1 1HE

Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,789 reviews on three platforms, including 1,681 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

1,681

Reviews on Google

This office

Facebook logo

3.9 / 5

14

Reviews on Facebook

This office

Trustpilot logo

94

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

I would like to express my sincere appreciation for Sushant Gurung and the outstanding support he provided. From the very beginning, he was professional, patient, and genuinely helpful. He took the time to listen carefully, answered all of my questions clearly, and made sure I understood every step of the process.

Demi · 4 July 2026

Agent replied · 16 July 2026

Thank you for your feedback Demi, it is great to hear that Sushant guided you through the process. We wish you all the best in your property search

5/5

Google

Amy Bentley has been an outstanding real estate agent who made our entire process smooth and stress-free. She was always responsive, professional, and genuinely cared about finding the right fit for us. Her attention to detail and proactive approach made all the difference.

Khalid · 22 July 2025

Agent replied · 23 May 2026

Thank you for your 5-star review Khalid. We are so happy to hear that Amy provided such a great service

5/5

Google

I had a great experience working with Keira Smith from Haslams during my home search. She was incredibly helpful, always reachable, and very understanding throughout the entire process. Keira was polite, attentive, and truly listened to …

Begüm · 16 September 2025

Agent replied · 23 May 2026

Hi Begüm, thank you for your kind review!

5/5

Google

We had a fantastic experience with Laura Kirby during our house viewings. My partner and I truly appreciated her understanding, honesty, and insightful feedback on the properties. Laura was incredibly responsive to our needs and generously …

Yara · 16 September 2025

Agent replied · 23 May 2026

Thank you for your 5-star review Yara! It is great to hear that you had such a positive experience with Laura🙂 - Haslams Estate Agents …

5/5

Google

Holly has been great. She communicates very well and answers any questions around moving in

Elle · 31 March 2026

Agent replied · 14 April 2026

Thank you for your 5-star review Elle. It is great to hear that Holly was so informative during the move-in process

5/5

Google

Thank you Amy for making my first renting experience a breeze! It’s been smooth sailing since day one. Also the lady I met at my viewing was super sweet and answered all my questions. 100% would recommend Haslams x

Ruth · 22 August 2025

Agent replied · 23 May 2026

Thank you for your 5-star review Ruth. It is great to hear that Amy gave a great service.

1/5

Trustpilot

Not advisable to rent from

Privacy concerns discarded on house visits for future tenants, deposit refund requires TDS to be involved, was an OK start not so well ending for our tenancy of 1.5 years. Cannot recommend for any tenants, just to put some perspective, we had to order our own parking permit from the site as their firewall does not allow for them to order, also on our previous end of tenancy, everything was sorted on the check out day and has no issues now it's dragged and have to involve third parties..

Alan · 28 October 2025

Agent replied · 26 December 2025

Thank you for your feedback and we are sorry your experience did not meet your expectations. With regards to the cleaning charge, this was outlined in your tenancy agreement and reflects the property’s condition at the end of your tenancy; as you have contested it, the case has been submitted to an independent adjudicator. Regarding the parking permit, we advised it was with the concierge, but when we didn’t hear back, we contacted the landlord to purchase another; unfortunately, as they were overseas, the online payment could not be completed, which we understand was frustrating. Concerning your privacy concerns, an error was acknowledged, and an apology was made.

5/5

Google

We had an excellent experience with Haslams Lettings throughout our tenancy process. The entire team, especially Amy Bentley and Holly Adamson, made everything seamless, from arranging viewings to guiding us through referencing and …

Anirban · 16 September 2025

Agent replied · 23 May 2026

Thank you for your kind review. It is great to hear such positive feedback of Amy and Holly

5/5

Google

Lee at Haslams in Reading was amazing to deal with for my recent house sale. He made what can be a stressful process easier with his calm, measured approach- especially when I wasn't feeling calm and measured! Big thanks 😊 …

James · 22 July 2025

Agent replied · 23 May 2026

Thank you for your kind review James. It is great to hear that Lee was really supportive through the process

5/5

Trustpilot

I’ve personally worked in lettings

I’ve personally worked in lettings, Laura is an absolute lovely negotiator. Couldn’t recommend her more. Katie has also been great & so has Isobel. We haven’t moved into the property yet so will wait to see what the inventory holds up like, for anyone moving, please ensure you take photos of anything on the day you move in & document it to your PM. Great dealings so far.

Ems · 10 September 2025

5/5

Google

I had a fantastic experience working with Keira at Haslam’s. They were professional, helpful, and always responsive throughout the process. Everything was handled smoothly and efficiently, with clear communication at every step. I felt …

Hanieh · 16 September 2025

Agent replied · 23 May 2026

Thank you for your kind review Hanieh.

5/5

Google

I had a great experience with Sushant throughout the letting process. He was professional, helpful, and kept me well informed from paying the holding deposit through to the referencing stage. The whole process was quick, smooth, and clearly explained, with excellent communication throughout.

Spencer · 6 August 2026

Agent replied · 14 August 2026

Thank you for your review Spencer. It is great to hear that Sushant made the letting process as quick as possible. Clear communication and keeping our clients informed at every stage are really important to us, so it’s fantastic to know that this was your experience.

5/5

Google

Keira Smith was very helpful to get me place as per my budget and requirements. I personally liked this place very much and thankful to entire team for all your support. They helped to resolve all my queries with quick response. Great Job Keira !!!

Tejash · 22 May 2025

Agent replied · 23 August 2024

Thank you for sharing your experience with Keira. We are pleased to hear we could resolve your queries efficiently and will always be here for any other questions you may have - Haslams Estate Agents

5/5

Google

I’ve had a great experience with Haslams. They’ve been communicative, efficient, and always keep things transparent throughout the tenancy process. A special thanks to Nicky for her exceptional help and support in making everything run smoothly. Highly recommend Haslams for their professionalism and excellent service!

Gi · 22 May 2025

Agent replied · 23 May 2026

Thank you for your five star review! It is great to hear that Nicky provided such a great service - Haslams Estate Agents

5/5

Google

My husband and I have been renting our flat with Haslam for 4 years now. The whole team is fantastic, especially Alice and Simona, who are always available and ready to assist us at any time. I think Haslam is the best agency in Reading.

Federica · 22 May 2025

Agent replied · 23 May 2026

Thank you for your 5-star review Federica!

5/5

Google

Keira Smith was incredibly helpful in processing my application. She made everything smooth, efficient, and stress-free. Thanks to her speed and professionalism, I was able to secure the apartment the very same day. Truly outstanding service!

Ranjini · 26 August 2025

Agent replied · 2 September 2025

Thank you for your kind feedback Ranjini. We are glad that Keira provided such an efficient service.

5/5

Google

Laura is amazing - highly recommended she adds a personal touch to make our viewing extra special

Mjeha · 8 February 2026

Agent replied · 8 May 2026

Thank you for your review!

5/5

Trustpilot

Outstanding Customer Service

Alice and Holly made the whole process of letting my first property easy. Given that I'm unfamiliar with the process, having them to walk me through it was very helpful and I couldn't recommend them enough.

William · 18 May 2026

5/5

Google

What a lovely agent! Me and my fiancé are looking for our forever home and this company has been the best! i saw a few i liked online and called them to book in a viewing. Poppy Masri's help was unmatched! She answered all my questions in …

Sophia · 16 June 2026

Agent replied · 27 May 2026

Thank you so much for your feedback Sophia. We are happy to hear that Poppy was so informative and you had the opportunity to view each property. We hope you find your forever home soon!

5/5

Google

We rented a flat through Haslams. As with any flat, we encountered some minor problems after moving in. We were fortunate that Nathan was always there to help whenever we needed assistance. He was very attentive and a true professional. We have no doubt that he will promptly resolve any issues we share with him. Thank you very much indeed, Nathan. We appreciate all your help!

Cavit · 24 June 2024

Agent replied · 23 August 2024

We always aim to make the move-in period as stress-free and efficient as possible and it is great to hear we delivered that. We wish you the best in your new flat and will be here whenever you need us - Haslams Estate Agents

5/5

Google

I’ve had an excellent experience working with Simona Baldini from Haslams Estate Agents. She’s consistently professional, responsive, and incredibly helpful (even when handling less-than-glamorous issues like council tax admin! Simona made …

Reham · 16 September 2025

Agent replied · 23 May 2026

Thank you for your 5-star review Raham! It is great to hear that Simona made the process so easy for you.

5/5

Google

Recently completed a house purchase through Haslams and would like to thank the whole team. From the start of the journey Rob was very good at getting me all the information and answers to my questions. I was ready to move quick and the two chris' were probably the most ideal chaps for that, clear, concise and straight to the point. Got a deal agreed within a day or two and then Fenella was brilliant seeing the sale over the line, constantly keeping the communication going and speaking straight to my solicitor and broker rather than involving me in every little thing which was what I wanted.

Arun · 24 August 2023

Agent replied · 1 October 2023

Congratulations on your new home Arun! We are grateful to have been a part of your property journey and are always on hand if you need advice in the future - Haslams Estate Agents

5/5

Google

Haslams have been great letting agents so far. Holly A, Sushant , and Alice Baker have been an absolute pleasure to work with. Sushant showed me around was very polite . Holly and Alice have been quick to respond and support with queries and documentation.

Tendai · 24 June 2026

Agent replied · 30 June 2026

Thank you for taking the time to leave your feedback Tendai. It great to hear that the team were supportive and responsive.

1/5

Google

A bit unprofessional in my opinion, I put in an enquiry a week ago and hadn’t heard any updates after being told I’d be contacted “as soon as possible to schedule a viewing”, I called them today and turns out the property is no longer …

Melissa · 16 June 2026

Agent replied · 27 May 2026

I'm sorry to hear about your experience, this isn't the standard we aim to provide. This was an oversight on our part for which we apologise. Please let us know if we can be of any assistance with your property search and call 0118 960 1055 to speak to a member of our team. We wish you all the best in finding the right property.

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Questions about Haslams Estate Agents Reading

Has Haslams Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.

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