Haslams Estate Agents Reading reviews

★★★★★ 5/5

Google

Best agency in Reading. Found the perfect flat and finished the process of rental in a very short time. Excellent costumer support, answered all my questions quickly. Many thanks Alice Baker & all Haslams team.

Diogo · 2 October 2019

★★★★★ 4/5

Google

Had a nice flat viewing with Mamo yesterday. He was very friendly and was able to answer our questions.Thanks again Mamo!

Mike · 22 May 2025

★★★★★ 5/5

Google

Katie at Haslams provided a very efficient friendly prompt and a rent review service regarding the extension of our tenancy agreement

Ilesh · 22 May 2025

★★★★★ 5/5

Google

We used Haslams recently and Fay has been absolutely brilliant. Very quick response, attention to detail and extremely patient with ongoing sale. Thank you very much and I cannot recommend them enough.

Biserka · 1 October 2020

★★★★★ 5/5

Google

Great service and support as always. Been with Haslams for last 2.5 years Recieved my deposit quickly with no worries and chasing them. …

Junaid · 8 October 2023

★★★★★ 5/5

Google

Haslams Estate Agents is the largest and most established estate agency in Reading. "Billy", who took care of us, was very friendly and helpful. I thank him and his manager. We were very pleased that we rented our house from here, I hope we can buy a house from this agency in the future. I am deliberately making this comment in Turkish so that this comment can guide Turkish families like us. Find Billy and ask for support, I'm sure he will help you as much as he helped us.

Mehmet · 24 August 2020

★★★★★ 5/5

Google

I was looking for a new property on the market, Katie Wild assisted me with finding a new property according to my needs, within a week I managed to get a new property, she was amazing, and really helpful, she is also very friendly, and … More

Mandi · 26 November 2020

★★★★★ 5/5

Google

Haslam and their staff have been incredibly professional. I have been using their services for 3 and a half years and found them absolutely wonderful. I would like to personally recognize Emily Taylor who has gone above and beyond in … More

Pierre · 26 November 2021

★★★★★ 5/5

Google

Claire S. (client manager) helped me recently with the check out process. She was very professional and responsive. She clearly explained me all the steps that needed to be done before the deposit release and she was answering all the … More

Sofia · 26 November 2021

★★★★★ 5/5

Google

This has been my first time dealing with Haslams and they have been incredibly helpful. Katie has answered all my questions with professionalism and in a timely manner. I have had many bad experiences with letting agents before and Haslams … More

Melissa · 26 November 2021

★★★★★ 5/5

Google

I've worked with Donna Turner to manage a portfolio of residential properties and really can’t say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time … More

Ar · 27 November 2018

★★★★★ 5/5

Google

I recently purchased a property through Haslam’s and cannot fault their service. My purchase was somewhat complicated, and throughout Haslam’s staff were helpful and professional. I dealt with Fay Rutherford, who was brilliant, always … More

Julie · 27 November 2018

★★★★★ 5/5

Trustpilot

Fantastic service by Halsam .

Emuobome · 1 November 2025

★★★★★ 5/5

Google

Alex showed me a house today, and I am happy with his service.

Uju · 22 May 2024

★★★★★ 5/5

Google

Bushra Tabassum, our property manager, is helpful and adept at resolving issues promptly.

Szanella · 22 May 2024

★★★★★ 5/5

Google

Ella McNeill and Billy Liquorish made finding a property for me to lease so easy and given the time frame I found them to be very kind and resourceful. Thanks for all the help.

Ronald · 2 October 2019

★★★★★ 5/5

Google

I am glad to have found a place to rent within a short period. Thanks to Katie Wild at Haslams for arranging viewings and patiently helping me out with the procedures.

Ahamed · 1 October 2020

★★★★★ 5/5

Google

Katie Wild has been really helpful and efficient with my moving in process. Always happy to help and always replies quickly. So far has been a very quick and efficient process.

Matt · 1 October 2020

★★★★★ 5/5

Google

We are happy to get Haslams as our letting agents, we also want to thanks Alice Baker, she is very helpful. Everytimes, I asked her question, she replied to me promptly.

Tina · 1 October 2020

★★★★★ 5/5

Google

Would highly recommend Haslams as Letting Agents - they've been consistently well organised and professional. Nicky Grant is an exceptional client manager- always helpful, responsive and a pleasure to deal with.

Danielle · 1 October 2020

★★★★★ 5/5

Google

From the very first interaction, Katie has always come across with exceptional level of professionalism and dedication. Katie always take the time to understand my needs and preferences, providing advice that truly makes a difference and …

Farzana · 30 September 2024

★★★★★ 5/5

Google

From the first moment they served us very nicely....all of them very kind...the house is in perfect condition it is exactly as we all expected..!! It was professional..!! I will definitely want in the future to continue working with … More

Stefan · 26 November 2021

★★★★★ 5/5

Google

Nice service with great help from Katie Wild - MARLA and Amy

Irene · 22 May 2024

★★★★★ 1/5

Trustpilot

Run away from them!

They are the worst state agency I have never encountered in my whole life. When things go awry, you find yourself just losing money. If I could, I would give them zero stars!! Do yourself a favour and avoid them as much as you can. Some of the issues we had: - CHECK OUT: We did what we were told and also left the house in perfect condition, but still we received deposit deductions. The deductions were for a piece of plastic from the shower that fell off on its own. They claimed that their contractor said that it was broken on purpose, contractor who btw when he did the inspection, he didn’t even check the shower. We also hired the professional cleaners they recommended us (Cleaning Concepts Ltd), and who as we expected, did a terrible job. After we had moved out, Haslams behind our backs hired some cleaners to clean again the parts that weren’t done well in the first place, and our surprised was that THEY HAVE HIRED THE SAME CLEANERS WE HAD HIRED THE FIRST TIME!! Basically, they wanted us to pay for the same cleaners twice. I mean, what sort of scam are they running with this cleaning company?? And the best part is that they emailed us the deposit deductions after 24 working days. As per our contract, they had 20 days. When I told them that they were violating our tenancy agreement and they had to give us the whole deposit back, they told me that that clause of the agreement was just set out as guidance. When it’s on their favour, it’s mandatory, but when something is on the tenant’s favour, it’s just a guidance haha. At some point, after two months we had to raise a dispute through the TDS and 3 months since we moved out, we have received our whole deposit back. - BOILER: Time to time, it just stopped working and if you were in the middle of the shower, the cold water wasn’t very welcomed. Lucky for us it was at the end of the tenancy, but still we had to live with this issue for two months straight. We reported it and Haslams sent their contractor (the property was managed by them). The guy said to my wife he had to come back to change a fan, but he never did. After a week and a couple of cold showers, we emailed Haslams again to see when the guy was coming back, and their answer was that the contractor said that the boiler was in good condition. After two weeks chasing them, they finally admitted that the boiler needed to be changed because fixing it was going to be more expensive and that they had to discuss it with the landlord and they would come back to us with his answer. Of course, we never heard back from them in that matter and we just simply accept that the boiler wasn’t going to be fixed because Haslams agents weren’t the ones having cold showers… - PARKING: They had to close our parking due to a problem with the building’s cladding. Haslams told us to find a provisional parking and keep the receipts in order to claim a reimbursement. Fortunately for us, my wife talked to a colleague who had the exact same problem in his building and with Haslams as property managers. He told us that Haslams had said the same thing to him and he strongly recommended us to look for a long-term solution because this with the building was going to take a very long time to get fixed and Haslams wasn’t going to reimburse any money, so we followed his advice. Up to that moment, we had spent £270. When we claimed the money to Haslams, they said that the landlord wasn’t going to pay because it was a breach of contract. When we asked Haslams why they didn’t advise us to find a permanent solution from the beginning since they had previous experiences in the same matter, they said that each case is different when it is actually not. Some buildings in Reading have had this problem with the cladding and it takes a very long time to get it fixed, so they knew perfectly where we were walking into. If it wasn’t for my wife’s colleague, who knows how much more we would’ve spent in provisional parking due to the Haslams’s inefficiency.

John · 26 March 2020