Trusted Agent profile · Reading

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Haslams Estate Agents Reading reviews

★★★★★ Excellent

1,790 reviews across 3 platforms

159 Friar Street, Reading, RG1 1HE

Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,790 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

1,683

Reviews on Google

This office

Facebook logo

3.9 / 5

14

Reviews on Facebook

This office

Trustpilot logo

93

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Many thanks to Fay whose excellent communication always kept us informed and up to date. Fay was extremely helpful and professional, responded to enquires promptly and … More

Jerry · 26 November 2020

5/5

Google

I'm assisted by Katie Wild on finding a flat in Reading and she is very helpful all throughout the process. She made sure that all my questions are answered and very responsive every time I called her. … More

Lucky · 26 November 2021

Agent replied · 1 October 2023

It's great to hear that Katie could help you find your next home. Thank you for your kind review! - Haslams Estate Agents

5/5

Google

Wonderful service from the start to the completion of our move. All members of the Haslam team have been helpful and very friendly. Would recommend Haslam's to anyone thinking of moving.

GP · 2 October 2019

5/5

Google

Excellent service on the sale of my flat. Simon Price kept me in touch and did numerous follow ups during a difficult transaction. Will use Simon and Haslams again. Phil perry

Phil · 2 October 2019

5/5

Google

I have been using Haslams for full mgt for 15 years for a flat and a house. Always been available, helpful and importantly haven't missed a day's tenancy. Would highly recommend based on my experience

Christopher · 22 May 2022

Agent replied · 1 October 2023

Thank you for leaving your review, we're pleased to have been trusted to manage your properties over the years and provide you with a great lettings service. - Haslams Estate Agents

5/5

Google

Bushra Tabassum She is my Property Manager and she always help me and try to make my staying easy …

Ibrahim · 8 October 2023

Agent replied · 1 October 2023

We appreciate you choosing us to let your property and we are very pleased to hear you are greatly satisfied with our service. Bushra is a valued member of our team and ensures she always meets the property needs of all her customers' needs - Haslams Estate Agents

4/5

Google

When I rented my flat while living abroad, Amy and Alice where very helpful during the rental process, hence I leave my public thank you.

Jo · 22 May 2023

Agent replied · 1 October 2023

This is great to hear Jo! Thank you for the special mention of Amy and Alice. - Haslams Estate Agents

5/5

Google

Happy with the service from Michael. We were able to let our house easily more than the asking price. Would always recommend to my friends.

Kalpana · 22 May 2023

Agent replied · 1 October 2023

Thank you for choosing us Kalpana, your recommendation means a lot to us! - Haslams Estate Agents

5/5

Google

It was great working with such a professional company. Megan organised the training sessions brilliantly and I'm glad they're reaping the benefits of using Acaboom.

Acaboom · 22 May 2023

Agent replied · 1 October 2023

We are very grateful to work with yourself and use the Acaboom system! We are thoroughly enjoying the possibilities it opens for us - Haslams Estate Agents

1/5

Google

One of the Worst letting agents I have experienced. The responses are usually delayed and very rude. And after we moved out, they tried to deduct most of the deposit money claiming …

Rajesh · 8 October 2024

5/5

Google

Very professional attitude on all stages of letting engagement.

Roman · 22 May 2024

Agent replied · 26 November 2023

Thank you for your review, we appreciate your kind words - Haslams Estate Agents

5/5

Google

This review is about my Property Manager, Sandrae Senior. She provided excellent support during my stay in my property, even though there were some problems experienced whilst I stayed in it, and made my experience an easier and pain free one. She responded to all my questions quickly and I was very impressed with her professionalism and positive attitude. I am very thankful that I had her looking after me, she made my rental experience with Haslam's a positive one!

Spencer · 25 August 2018

5/5

Google

Very pleased with the service received, and Katie Wild’s help was very valuable during all processes

Katie · 22 May 2025

5/5

Google

Daniela is an experienced and very profecional member of the staff in Haslams. She assisted us in anyway so we rented the most suitable flat for us. Nikolaos and Stylianos

NIKOLAOS · 2 October 2019

5/5

Google

Working with Michele is always a pleasure. She is always professional, responsive and good humoured. Any issues are dealt with promptly with consideration for both the tenant and the landlord.

Neil · 2 October 2019

5/5

Google

Very professional and friendly people. I couldn't expect more. Billy Liquorish is the guy You want to deal with. Always available for any inconvenience You might find.

Kamil · 1 October 2020

1/5

Google

They can be very helpful before we moved in. Their sales team are great. However, after we moved in, I can say it was a total nightmare. They rarely reply emails or when they did it takes more than 5 days. Do not mention the check out day, … More

Sukanya · 28 November 2015

Agent replied · 1 October 2023

Dear Sukanya I'm very sorry to read your feedback - this is not typical of a tenants experience with us and I would be grateful if you could contact me directly to discuss your situation. I am happy to follow up this directly with our inventory clerks. On the question of return of deposits - unfortunately sometimes these matters can take a time to resolve particularly if there are matters under dispute between the landlord and tenant. As an ARLA registered agent we follow best practice, the statutory deadlines and subscribe to the TDS scheme so any disputes can go to independent arbitration. Please do contact me : tim.harding@haslams.net TIM HARDING HEAD OF OPERATIONS

5/5

Google

We had a viewing with Alex Costa who showed us around the property on Old bath road, Sonning. …

Venni · 8 October 2023

Agent replied · 1 October 2023

We are grateful for your review and are happy to hear about your recent viewing with us. We are glad Alex gave you valuable suggestions on this property and feel free to get in touch with us if you need any more advice - Haslams Estate Agents

5/5

Google

Very helpful and patient could not have gone somewhere else.Anytime i need Amy she was there and i got my flat within day.Excellent service

Constance · 22 May 2023

Agent replied · 1 October 2023

This is amazing to hear Constance! Thank you for the special mention of Amy. - Haslams Estate Agents

5/5

Google

Brilliant service from start to finish. Everyone at Haslams was very helpful and Fenella really helped move our purchase along and was attentive throughout.

Stuart · 22 May 2023

Agent replied · 1 October 2023

We appreciate your review Stuart. Fenella is an asset to our team and its great to know she has helped you in your buying journey. - Haslams Estate Agents

5/5

Google

Buying a house is a horrible process, but Fenella at Haslams did everything I asked for and guided me through the process very well.

Andrew · 22 May 2023

Agent replied · 1 October 2023

We understand the buying process can be difficult Andrew. We are delighted to hear Fenella has guided you on your journey, making things easier. Thank you for the review. - Haslams Estate Agents

5/5

Google

Very very very good and reliable estate agents!!!!

Zoe · 22 May 2024

Agent replied · 23 May 2026

Thank you for your kind review - Haslams Estate Agents

5/5

Google

I would like to thank HASLAMS and especially Sandrae Senior for being so helpful and understanding. This agency respects their customers and you can see it clearly when dealing with them.

Abrar · 2 October 2018

1/5

Facebook

Having handed my notice in for a property I am renting I understand that prospective clients will come for a viewing. I am however very disappointed to find out Halsams are showing prospective clients around what is still currently my home, using their access keys without even informing me.

Jess · 23 June 2016

Agent replied · 8 June 2023

I had the same problem. Only to be told that they didn't have keys. Their attitude is disgraceful

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Haslams Estate Agents Reading

Has Haslams Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.

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