Trusted Agent profile · Reading
Verified
★★★★★
1,791 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,791 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleGreat recommendation for property advice in the Reading area. Special call out to Alex Costa for his special words of advice
Thank you for your review, Sunil. We pride ourselves on our expertise regarding the Reading market and are glad to hear that you agree - Haslams Estate Agents
5/5
GoogleFollowed by Katie for renewel of property in Reading. I am having a good experience with the professional team of Haslams.
Thank you for leaving us a review, we appreciate your positive feedback - Haslams Estate Agents
1/5
FacebookEverything was great until Iwona started being involved in our tenancy.
Hello Claire! Your timeline post is optimistic! I find it hard to believe someone could make negative remarks about your timeline posts, considering how wonderful and uplifting they are! I don't usually comment, but I think you deserve it! I'd love to be friends with you! I hope you don't mind sending me a friend request! Thank you!
5/5
GoogleHighly recommended - Jamie was my support admin and was fantastic in ensuring everything was clear and went through smoothly, responding to queries quickly and reducing a lot of the associated stresses. Feel well looked after and a very good customer experience.
4/5
GoogleClaire was a great help through out the whole end of tenancy process, returning my deposit very quickly. Highly recommend Claire, Alice and Joanne for all of their help through out our tenancy. Quick responses and nothing was ever too much :)
1/5
GoogleI feel so disappointed for deciding to find my second property with Haslams, as the first property works well, so I chose them for helping me again, but the second one makes me truly disappointed and annoying. … More
It is disappointing to read your review Chenxu. We understand that you have been in discussion with Oliver, our Head of Lettings Sales, regarding this matter. Unfortunately, the landlord decided to accept an offer from someone who he knew privately, which is out of our control. We can only apologise for the inconvenience this may have caused you and appreciate how frustrating this has been! There has been an unprecedented demand for certain rental properties, but following our discussion, we are doing everything we can to find you a suitable property. Please feel free to contact Oliver Chambers directly should you need to via Tel: 0118 960 1007 or Email: Oliver.Chambers@Haslams.net - Haslams Estate Agents
5/5
GoogleHaslams helps me a lot, staffs (Ioana, Gemma) are efficient. If you need to move in Reading. Try them and you can fel the different.
Thank you for you kind review, we appreciate hearing about your experience with Ioana and Gemma - Haslams Estate Agents
5/5
GoogleIn our case, despite not having the most responsive landlord, Simona does an excellent job in following up on all questions and enquiries. She's a great asset to the Haslams team.
Thank you for your review! We can agree that Simona is a great asset to our team - Haslams Estate Agents
5/5
GoogleI had a couple of property viewing with Haslams in Reading in this week, I must mention and appreciate the professionalism displayed with detailed and important information provided by Laura while viewing the property which normally people miss out,Please keep up the good work ,Thanks again
Hi Vishesh, it's great to hear that you had a positive experience with Laura from our lettings team, during your property viewings. Thanks for the review. - Haslams Estate Agents
5/5
GoogleOur viewings with Laura yesterday were excellent. She was well informed and knew each property well so was able to answer all of our questions - most reassuring!. Our dealing with Alice in the office have also been very straightforward and easy, on the whole a very professional team !
Hi Jenny - it's great to hear of your experience viewing a property with us, we appreciate your 5* review! - Haslams Estate Agents
5/5
GoogleHaving experienced first hand how diligent and efficient Haslams (and in particular Fay Rutherford) are, I wish I had instructed them on my sale. Even though they were acting on behalf of the seller from whom I was buying, they consistently … More
5/5
GoogleI’ve been having a very good experience with this agent Katie Wild, contrary to their team. Two years from now, I didn’t get any response from almost any agent, and the ones responding, kept telling me I couldn’t rent any property in the …
1/5
GoogleHaslams are absolutely terrible! I wouldn’t recommend anyone to ever go with them. They are the worst estate agents me and my husband have ever spoken to in terms of customer service. Chris Cullity is the rudest estate agent we have ever … More
5/5
TrustpilotReally helpful , especially the Letting manager
I am a new immigrant from Hong Kong. For a newcomer , we knew nothing about the UK, a good letting agent is very important and I am lucky to find one . I had a very unpleasant experience on my rental flat in Reading, the property is rented through Haslams but managed by the landlord , many problems found from day 1 when we move in and the landlord refuse to discuss and try all the ways to delay the repair and even block Haslam’s involvement when we raise a complaint to Haslam , the Landlord excuse is” this is managed by him , not Haslams” . More serious cases were found and eventually with the help of the Letting Manager of Haslams Reading branch , we succeeded in terminating the contract and getting back the refund . We got valuable experience for this case: For a newcomer , who knows nothing about the UK , it is better to choose a rental flat/house MANAGED by a reputable agency rather than a single person/landlord as any open issue can be treated openly . I have do doubt to recommend Mr Oliver Chambers , the Letting Manager of Haslams Reading to the others as he is a responsible , kind and trustable person who helps their customers in all ways although we have zero commission to Haslams.
5/5
GoogleWondeful service from Megan Eighteen, been really easy to talk to and was completely understanding despite me changing everything every other email! Looking forward for when things die down a bit so i can come back and work with you guys again
Thanks for your review Chloe, Megan is an asset to the team and we're pleased she was able to help you. - Haslams Estate Agents
5/5
GoogleExcellent experience moving into a flat let by Haslams Reading. Top communications from Joanne, Jessica, Alice, Arthur, Emily, Donna & Laura about every aspect from viewing to moving in to post-move queries. They always have someone on the end of the phone/email and respond promptly.
Thanks for the review Kieran, it seems you've had a great experience with everyone from the Haslams lettings team! - Haslams Estate Agents
5/5
GoogleI'm relocating to Reading and find a nice flat with Haslams. Amy Bentley helps me to go through with all the documents I need and answers all my questions. She is very helpful! Highly recommended!
Hi Kwan! We are delighted to hear that you have found a nice flat with our Lettings team. It's great to know that Amy has made your experience a great one. - Haslams Estate Agents
1/5
GooglePeople just think twice before going with Haslams !!! Your deposit is at a real risk they will give you a headache and they will try very hard to steal your money, they will pretend that they are in contact with the landlord but in fact … More
It is disappointing to hear about your experience and we would like the opportunity to address this directly with you. Our Head of Lettings Operations, Emma Jack is available on 0118 960 1053 to discuss this matter further. Many thanks. - Haslams Estate Agents
5/5
GoogleFrom my initial meeting with Jack O’Neill at Aragon House I knew I was going to receive excellent service from Haslams Estate Agents. Casey Avery has been nothing but helpful & friendly throughout the process of my purchase, answering all … More
5/5
GoogleGreat service from Thomas Attewell at Haslam’s during our home buying process. He is very professional, patient with his clients and pleasant to interact. I would recommend Thomas Attewell to anyone who is considering buying a property and … More
5/5
GoogleWe would like to thank the Haslams team particularly Chris, Fay, Laura and Aran for doing an excellent job of marketing and selling our property. Always ready with professional advice and encouragement making the process a smooth and … More
5/5
GoogleRight from the beginning I had positive experiences with Haslam's. The professional service and fast responses to questions made me feel valued as a customer. After finding a property to rent, Alice Baker was helpful throughout the process … More
5/5
GoogleMichael & Jodie have been very helpful, kind and professional with helping me find a flat and managing it.
Thank you for the kind words about Michael and Jodie. Congratulations on your new flat! - Haslams Estate Agents
5/5
GoogleHaslams make everything easy and simple for you. Katie has helped me through the process, very good service👍 …
Thank you for your review, we will always be here to help when you need us - Haslams Estate Agents
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Yes. Haslams Estate Agents Reading won Platinum in The Trusted Agent 2026 awards.
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