5/5
GoogleBooked a viewing with Alex, on time and clear communication and everything was smooth. Thanks Alex!
Agent replied · 1 October 2023
Thank you for the review, it is great to hear about your experience with us - Haslams Estate Agents
Trusted Agent profile · Reading
Verified
Haslams Estate Agents Reading reviews
★★★★★
1,788 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,788 reviews on three platforms, including 1,681 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
GoogleHighly Recommend Especially thank you for Ms Katie Wild she is so helpful and responsible💛 …
Agent replied · 1 October 2023
Thank you for your review Dindin - Haslams Estate Agents
5/5
GoogleVery professional and efficient service from Jonathan during my investment property search.
Agent replied · 14 April 2026
Thank you for your 5-star review!
1/5
Trustpilotgutterly regret using this agent for…
gutterly regret using this agent for letting out my property! the utility bill name didn't change and force us to release the deposit to the tenant and then realize that the bill was all under our name without noticing and then the energy company charged us over 100 pounds late penalty and that should be their responsibity to cover the cost as they should change the bill name, only 2 weeks the tenant moved in and lock was broken without checking with us called the 24hrs handy man and charge us back another 100 pounds of fixing! as new build they should be check first with the management agent, nonsense and unprofessional agent!
5/5
GoogleReally fantastic service from Alice and the team. Haslams have been extremely professional and supportive in all areas. Highly recommended.
Agent replied · 23 August 2024
We are glad to hear you felt highly satisfied with our service and appreciate your review - Haslams Estate Agents
5/5
GoogleHad a great experience with Haslams recently. Punctual agents, fast responses, provided me with all possible information, followed my case and supported me. …
Agent replied · 16 May 2026
Thank you for your kind feedback. We are really happy to hear that you had such a great experience with the team
5/5
TrustpilotThank you Haslams Property Management…
Thank you Haslams Property Management Team for your continued support with my rental property. A special mention to Katie a true professional.
5/5
Googlegreat service when buying a plot from Haslams, the sales progressor Fenella was invaluable in keeping the vendors and us in contact and making sure we got to completion relatively quickly.
Agent replied · 1 October 2023
Hi Ian! We are delighted to hear about your positive experience with our Sales Progressor Fenella. - Haslams Estate Agents
5/5
GoogleExceptional and Professional service by Haslams as always. Special thanks to Fenella Hall for her outstanding customer service. In addition to being proactive and professional, she is also understanding and friendly.
Agent replied · 23 May 2026
We are delighted to hear that Fenella has delivered kindness and knowledge in your journey. - Haslams Estate Agents
5/5
GoogleI Would like to thanks @ Bushra Tabassum, the way she co-ordinated and given a response in a quick turn around. I would highly recommend Haslam's for letting at Reading area.
Agent replied · 1 October 2023
We are so grateful for your response, and we are glad to hear that you would recommend us for lettings in Reading. We pride ourselves on our customer service and happy to hear that Bushra could assist your query effectively - Haslams Estate Agents
5/5
GoogleI have been using Haslam's service for the last 4 years and it has been excellent. Their customer centricity what makes them stand out. I want to give a shout out to Nicola Grant who has been outstanding in her response and in providing great customer satisfaction.
Agent replied · 1 October 2023
Thank you Samrat, we're pleased to have such a long term happy customer. - Haslams Estate Agents
5/5
GoogleWe have been assisted by Ms Keira Smith from Haslams in Reading. The whole process was smooth, professional and cordial. Very happy to have choosen Haslams. Thank you again Keira.
Agent replied · 23 May 2026
Thank you for your 5-star review Emre! It is great to hear that Kiera provided a great service.
5/5
GoogleReally nice people to search for a flat with. Katie is super diligent and worked really hard getting us great places to look at, and Laura was such a great person to do viewings with (helpful, professional, warm, funny). Both made things … More
Agent replied · 1 October 2023
Thank you James, our team work hard to make sure you find the perfect property and we're pleased we could help. - Haslams Estate Agents
5/5
GoogleHaslams, the most professional and the best estate agency. Amy and Max were the most helpful agents that we met so far in Reading. We have had many bad experiences with other letting agencies before we met Haslams. But with Haslams, they … More
Agent replied · 1 October 2023
Thank you for leaving us a 5* review, it's an honour to be referred to as the best estate agency in Reading! - Haslams Estate Agents
5/5
GoogleWe’ve had a fantastic experience with Simona and the Haslams team! Having rented through this agency for over two and a half years, we’ve been consistently impressed by the outstanding level of service and support they’ve provided throughout.
Agent replied · 1 October 2023
Thank you so much for your review Molly! We truly appreciate your loyalty and we're absolutely thrilled to hear that Ioana and the entire lettings team went above and beyond to ensure your tenancy was smooth. Your kind words and continued … More
1/5
GoogleInsultingly unhelpful, I stayed in a property through them for a number of years and they would rarely, if ever reply to problems with the property. …
Agent replied · 23 May 2026
Hi Aaron we're sorry to hear your experience at Haslams did not meet your expectations. We always aim to provide a high quality service so please get in touch with Claire, Head of Property Management who would be happy to discuss things further on 0118 960 1054. - Haslams Estate Agents
5/5
GoogleWould not hesitate to recommend Haslams to others. First class hassle free service, and special thanks to Charlie Rapson, he has always followed up on all my renewal queries and offered assistance as fast as possible. Brilliant service, many thanks.
Agent replied · 1 October 2023
Thank you for your recommendation and your special mention of Charlie. We're glad you have found our service to be hassle free. - Haslams Estate Agents
5/5
GoogleWhat can we say but absolutely brilliant. Megan Eighteen - still the best of best letting agent in the UK. There is no one better - use her without hesitation.
Agent replied · 1 October 2023
Hi Paul, we are delighted to hear about your positive experience with Haslams. Thank you for the special mention of Megan, our lettings team are always happy to help! - Haslams Estate Agents
5/5
GoogleIt was a wise decision on our part to choose Haslams of Reading to market our house, We were impressed by their attention to detail, speed of response and professional advice. A big thank you to Fay for keeping the sale on track at a good … More
Agent replied · 1 October 2023
Thank you for your review Patrick - it sounds like you had a great experience selling your property with us, even during the pandemic! Haslams Estate Agents
5/5
GoogleGreat experience, Keira was very helpfull and took time to explain all the steps.
Agent replied · 23 May 2026
Thank you for taking the time to review us, we appreciate hearing ab out your experience with us - Haslams Estate Agents
5/5
GoogleMy fiancé and I had a very good experience with Haslams! Keira provided a speedy and high quality service while assisting with us in the renting process, we were also kept in the loop at every stage.
Agent replied · 23 August 2024
Congratulations on the next stage of your property journey, we will continue to support you whenever you need us next - Haslams Estate Agents
5/5
GoogleSmooth process and nice electronic system used to track tenancy. Makes it easy for potential tenant to navigate. Thank you Katie!
1/5
GoogleWe are current renters with no heat and an emergency level plumbing issue. Hands down the worst property management company I’ve ever dealt with. …
Agent replied · 23 May 2026
Dear J C, We are truly sorry to hear of the issues you are experiencing at your home. We could not establish your address from this review, but our records show all … More
5/5
GoogleWe had an excellent experience with Holly Adamson in Haslams. She is very passionate towards work and explained the property in a detailed manner. …
Agent replied · 23 May 2026
Thank you for your 5-star review! We are happy to hear that Holly is providing a great service - Haslams Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Haslams Estate Agents Reading
Has Haslams Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.
