Trusted Agent profile · Reading
Verified
★★★★★
1,788 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,788 reviews on three platforms, including 1,681 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
1/5
GoogleVery poor service. The agent seems to be always supporting the landlord in dealing with moving in and out. When we moved in, the heating, ventilation, and oven were out of order. …
Hi Chloe we're sorry to hear your experience at Haslams did not meet your expectations. If you would like to discuss the issue further please get in touch with Claire, Head of Property Management who would be happy to help on 0118 960 1054. - Haslams Estate Agents
5/5
GoogleWe would highly recommend Haslams estate agents after experiencing such a positive buying experience with them. A particular shoutout to Fenella, who kept me updated throughout and answered my many questions - something which didn’t go unnoticed and was very much appreciated :)
This is brilliant Kimberley! Thank you for the recommendation and for the special mention of Fenella. - Haslams Estate Agents
5/5
GoogleA big thank you to Haslams for selling my house. It can be a drawn out and frustrating process but Fenella was always at the end of the phone or email to chase things through and keep me up to date when the solicitors go quiet.
Thank you for your review James. We really appreciate the feedback and are happy our Sales Progression team made your sale as stress-free as possible! - Haslams Estate Agents
5/5
GoogleSuch a wonderful experience! Isobel dealt with our case with such compassion, care, friendliness, professionalism and hard work to get it sorted for us as we had a tight move in turn around!! She completely sorted everything for us and was incredible! Thank you so much for making our move in as easy as possible!
Thank you for the kind words about Lauren. - Haslams Estate Agents
5/5
GoogleVery professional and helpful, I dealt with Amy Bentley who guided and supported us through the entire process. Highly recommended!
Thank you for your recommendation Nadir. Amy is always happy to help! - Haslams Estate Agents
5/5
GoogleJust rented a property from Haslams. Billy Liquorish was the Negotiator and the service I received from him was second to none. He gave exception service at all points from the initial viewing though the referency process and negotiation … More
Chris, we are delighted to hear about your great experience with the Haslams Group! Thank you for your wonderful review. - Haslams Estate Agents
5/5
GoogleWe've had such a positive experience selling our house with Haslams, communications have been brilliant, they quickly found an excellent buyer for us, from start to finish things have gone well. we couldn't have asked for any thing more. So pleased with them.
Thank you for your five star review Karen! It is great to hear that you received such a great service - Haslams Estate Agents
1/5
GoogleHaslams is a terrible agent, and in fact the worst agent that I have ever met in my life. The staff never do anything to help their clients. DO NOT CHOOSE HASLAMS AS YOUR AGENT. As a new tenant, I discovered a lot of problems in my apartment. I tried to ask Haslams to help me fIx them, but the staff were totally unhelpful and lazy. They either ignored my emails, or simply told me that "we are working on it" but of course they never fixed anything afterwards. Even though I kept calling them and chasing them, their answers are still the same: "we are working on it", "we are contacting the landlord", etc, and then the staff disappeared again. We were just abandoned.
Hi Jack, we are very sorry to hear you had issues during your tenancy. We are unfortunately unable to locate the tenancy file with just your first name. Our Head of Property Management, Emily Taylor would like to welcome the opportunity to discuss this matter further with you. Please contact Emily directly on 0118 960 1029. - Haslams Estate Agents
5/5
GoogleSpecial thanks to Laura, whom I’ve known since I started viewing houses a year ago. Every time she showed me a property, she was incredibly enthusiastic and patiently explained a lot of information to me. This time, I was about to pay the …
4/5
GoogleIt’s been a pleasure to deal with Jessica Dixon in Client Management her inter personal skills in Property Management has to be commended. Jessica kept me informed and dealt with the various issues that arose in an extremely professional and timely manner, thank you again.
Thank you for your review Pat, we're very pleased that you had a great experience with the property management team. - Haslams Estate Agents
5/5
Googlethe best letting agency we've ever communicated with , a big thank you to agent Sushant
Thank you for your review Tina!
5/5
GoogleDealing with this agent was a pleasure. The staff was flexible. Thanks to Katie and Alex for their efforts.
We appreciate your lovely review, thank you for choosing us! - Haslams Estate Agents
5/5
GoogleI have been working with Haslams and specifically with Ioana Gurau, to negotiate and establish a contract for a flat at Hewitt house. Ioana was very helpful and professional with us, replying rapidly to our emails, making communication … More
It's great to hear that you have had an amazing experience with our service! We're pleased Ioana was able to help you through the tenancy process. - Haslams Estate Agents
5/5
GoogleFirst impressions, one of the better experiences with Estate Agents I’ve had. On first contact over the phone, Arthur House was quick to send me information via email, something I find lacking with several agents working remotely. This … More
Thank you for your review, it's great to hear that Arthur has gone the extra mile to make sure you have had a great lettings experience. - Haslams Estate Agents
5/5
GoogleWe’ve been working closely with Haslams over the last two months as they’ve embedded our tenancy conclusion software in to their agency. Firstly, Megan is a tribute to the business- passionate, knowledgeable, energetic and driven. She is in … More
We appreciate hearing from you Kristjan, and we can absolutely agree that both Megan and Emily are exceptional members of our team who we are extremely proud to have on-board. Meeting expectations is a core part of our company and we are grateful that we could do this for you. Thank you for your kind words - Haslams Estate Agents
5/5
GoogleThank you so much Isobel Lunn for your endless support and kindness. You helped us in finding our home that we really like. Totally recommended !
5/5
GoogleGreat thanks to "Amy Bentley" who helped me a lot and an amazing experience with other people in Haslams. Prompt response and quick solutions helped in saving time from Amy. …
Hi Santosh, we're pleased to hear that Amy was a great help. Wishing you the best in your new home!
5/5
GoogleI have had the pleasure of working with Haslams for the last six of months, in particular Megan Eighteen who is fantastic - really helps me to drive Acaboom usage with the team and is great to work with.
The pleasure is all ours Emily! Megan and the team have been highly impressed with the software and look forward to continuing its success within Haslams - Haslams Estate Agents
5/5
GoogleI have had the pleasure of working with Haslams for the last six of months, in particular Megan Eighteen who is fantastic - really helps me to drive Acaboom usage with the team and is great to work with.
The pleasure is all ours Emily! Megan and the team have been highly impressed with the software and look forward to continuing its success within Haslams - Haslams Estate Agents
5/5
GoogleAlways a fast response, even if no answers. Professional, friendly and really helpful despite how the past year must have been quite restrictive for them. Having dealt with other well-known Estate Agents in the past 15 years of us renting, Haslams are by far the best. Thanks Michele/all!
Hi Emma, we really appreciate the feedback you have shared. It's always pleasing to read that we have provided a great service and that our lettings team have been helpful. -- Haslams Estate Agents
1/5
GoogleI would not recommend this estate agents. They discriminate. They wouldn't even let me view a property without a good reason. Bad attitude. Avoid
I'm sorry to hear this and want to assure you we take all feedback seriously. Our tenant checks are based on clear criteria, which include income, references, credit history, and legal right to rent. If you feel your application was … More
5/5
GoogleLetting through Haslams Estate Agents has been a wonderful experience! Our property manager, Sharon, always takes the time to answer any questions we have and has quickly assisted with arranging anything that we needed - couldn’t have asked for anything more.
Thank you for your review, we will continue to be on hand whenever you need us - Haslams Estate Agents
5/5
TrustpilotKatie Amazing work
Katie has been instrumental in our extension agreement for our current residence,everything run smoothly without issue,I highly recommend them anytime
5/5
GoogleDealing with Haslams was the best and the smoothest experience I could think of. They have helped and provided their expertise in all matters related to our renting needs as this was our first tenance since we arrived in the UK. Especially I would like to thank Mrs. Michele Woodford for all the assistance and support during our tenance always being ready with the information or actions required. We are looking forward to continue our colaboration with Haslams and would like to recommend them for their professionalism in the business.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.
