Trusted Agent profile · Reading
Verified
★★★★★
1,788 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,788 reviews on three platforms, including 1,681 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleGreat and hassle free, as a buyer at least, they even followed up with my solicitors to spur them on. After the purchase they were still available for unasked questions like where the stopcock is.
Thank you for your 5-star review Ariel. Our team work hard to provide a hassle-free service so thank you for taking the time to leave your feedback.
5/5
GoogleHaslams helped us find a property easily, and provided us with all the answers to our questions, plus they made sure the tenancy procedures were as smooth as possible. Huge thanks to Laura and both Alex’es for the viewings, as well as Oli, …
Thank you for your review, we are very glad to hear your experience with us. We wish you the best in your new home and we will always be here to help if you need us - Haslams Estate Agents
5/5
GoogleBushra is my agent at Haslam’s for roughly 9 months now, she is professional, knowledgeable, and genuinely attentive to my needs. She gets my tasks done promptly.
Thank you for your 5-star review Noreena, it is great to hear that Bushra has been so helpful - Haslams Estate Agents
5/5
GoogleMichael was incredibly helpful from start to finish - I would definitely recommend!
Thank you for your kind feedback Pippa
5/5
GoogleWhile my overall experience with Haslams has had its ups and downs, this review is specifically to highlight Laura. I’ve attended over four viewings with her, and she consistently brings a level of energy and helpfulness that is truly …
It is great to hear you had such a positive experience with Laura! Our staff work hard to provide a high level of service so thank you for taking the time to leave a review.
5/5
GoogleExchanged today thanks to great work from everyone at Haslams. A very professional team. Thanks to Lee for working hard at the final stages.
Thank you for your review Robert. We are glad to hear that your experience with the team at Haslams has been so positive
5/5
GoogleI had a really positive experience emailing with Kiera Smith throughout my rental application process. From start to finish, she was extremely helpful, responsive, and professional, making what can often be a stressful process feel …
Thank you so much for your review. We’re so pleased that Keira was able to make your rental application process feel straightforward. Providing clear communication is something we always strive for, so it’s wonderful to hear that Kiera went above and beyond. We wish you all the best in your new home.
5/5
GoogleWe had a great experience with Keira Smith in all the process of my parents rental. She was very helpful and friendly and answered all of our questions, keeps us updated and reply very quick to our emails. Lovely agency! I highly recommend them
Thank you for your review Larisa. We are so glad to hear that Keira was so helpful and kept you informed.
5/5
GoogleHaslams had assisted me in finding an apartment. Micheal was very helpful in setting up the viewing and keeping me updated on my reference checka. Laura took me on a viewing of the property and had answered any questions I may have had. She was very patient, kind and understanding of the unique situation I was in. Would highly recommend Haslams when searching for your next property.
Hi Bianca! Thank you for your fantastic review. It's great to know that you've had a positive experience with our lettings team. We appreciate your recommendation and the special mention of Michael and Laura. - Haslams Estate Agents
5/5
GoogleHaslam has been guiding me through my renting journey for the past five years and have always found me excellent tenants and been very quick to respond and helpful if there have been any issues. I’m currently dealing with Katie Wilde who has been very helpful with my current new tenants.
Thank you for choosing us for the last 5 years! We are glad to hear you are please with our service, and we hope to continue guiding you through your journey as a landlord for years to come - Haslams Estate Agents
5/5
GoogleThe sink drainage problem in the bathroom has troubled me for quite a time. Finally ask for help from the Management Manager Ms Simona Baldini-Beck. Thanks Simona so much handling this case and just in good time the work is done today before my leave for vacation. Really amazing and happy.
Thank you for your review Chau-Wan. We appreciate your kind words about Simona. - Haslams Estate Agents
5/5
GoogleWe are very happy with our experience with Haslams. Holly Adamson provided us with excellent service throughout our search. When we were unsuccessful on our first offer, Holly worked tirelessly to help us in finding a new place so we would highly recommend both Haslams and Holly.
Thank you for your review Dan!
5/5
GoogleThanks to Alice Baker's expertise and assistance, extending my lease was a stress-free experience. I highly recommend her to anyone looking for a top-notch property agent.
Thank you for your kind review Kelvin! - Haslams Estate Agents
5/5
GoogleBushra has been very supportive since day one when she took over from other person! It was a significant improvement in Haslams services. Thanks a lot!
Thank you for your 5-star review Zhassulan, it is great to hear that Bushra has provided such a good service - Haslams Estate Agents
5/5
GoogleHad very good experience with everyone I was in contact with! Many thanks to Keira Smith who was very helpful and attentive with everything. The process was very smooth!
Thank you for your 5-star review! It is great to hear that Keira made the process as smooth as possible - Haslams Estate Agents
3/5
TrustpilotStarted well, went downhill
Overall I have had a generally good experience using Haslams to purchase my first home. The gentleman who showed me round the flat on 2 occasions was very nice and helpful, and not all all pushy. This made for a very pleasant viewing experience. Once I had put in an offer I went on to deal with Tristan, who was always very helpful and polite, and usually quick to respond to my queries, be that over the phone or by email. Once my offer had been accepted I dealt with Fenella. I found her manner to be generally quite unprofessional and abrupt. My solicitor had raised a number of queries about the property I was purchasing, all of which were with the management company of the property to answer and therefore out of mine and my solicitor's control. Despite this, Fenella repeatedly emailed me asking if I was ready to exchange and put a lot of pressure on me to do so. In my opinion, these questions should have been directed to my solicitor and not to me, which I did tell her at the time. On numerous occasions she told me it was "urgent" that we exchanged as the vendors were at risk of losing their onwards property, and that my outstanding queries were "minor". This made me feel as though my purchase was far less important that that of the vendor's. Bearing in mind this is my first property purchase, it did not make for a very nice experience. Towards the end of the process, she stated a completion date that had never been mentioned before which led to some confusion and made her seem very misinformed and somewhat unprofessional. Overall, her involvement made the whole process feel far more stressful than it should have been, due completely to the pushy emails she sent.
4/5
GoogleOverall, I had a good experience with Haslams and the process of securing the property was smooth. The team was helpful and responsive in most cases. However, I did face some difficulty understanding the procedure over the phone, …
Thank you for your feedback Maria. We’re glad to hear you had a positive experience overall and that the process went smoothly. We’re sorry that some parts of the communication felt unclear or overwhelming. We appreciate you highlighting … More
5/5
GoogleWhat an amazing experience we had dealing with Haslams, especially Megan.. she was so professional and is a credit to Haslams, she dealt with absolutely everything and was so reassuring and informative the whole time, she really went above and beyond to make sure that we got in to our new property and I can’t thank her enough. She made us feel like her only clients, we are so grateful to her and Haslams. Amazing 👏🏼
Thank you for your fantastic review based on your positive and informative experience with our team. - Haslams Estate Agents
5/5
GoogleWe had a viewing with Haslams with Laura. We can honestly say it was the best viewing we have ever had. She was absolutely fantastic with explaining everything and was so knowledgeable.
Thank you for your kind feedback about Laura, that's great to hear :)
5/5
GoogleI had an amazing experience with Haslams. Special thanks to Simona for her hard work and commitment to helping me in the process. Her knowledge and expertise made the process smooth and stress free. It was very comforting to know exactly …
Thank you for your detailed review, we appreciate hearing about your great experiences with Simona, Katie and Tina - Haslams Estate Agents
5/5
GoogleKatie Wild was excellent in her ability to find out the answers to questions quickly and always provide me with the information I needed. I wish her help extended beyond setting up the tenancy as she was so knowledgeable. Thank you for your positive attitude and willingness to help, Katie!
We are grateful for your kind review! We are glad to hear about your experience with Katie and want to assure you that all of our team are equally as knowledgable and experienced to deliver you the top level of service as Katie - Haslams Estate Agents
5/5
GoogleMamo was our viewing agent and he was super helpful and friendly. He answered all our questions and made us feel very welcome and comfortable.
Thank you for your taking the time to share your viewing experience with Mamo - Haslams Estate Agents
5/5
GoogleWe have recently been helped by Haslams in finding an apartment for rent in Reading. So far the process has been very smooth and Keira Smith has been very helpful in addressing all our queries. We hope the rest of the process goes smoothly as well.
5/5
GoogleMichael has been a great help during this whole time with our reference he is so kind and am thankful to him
Thank you for your review! It is great to hear such great feedback about Michael
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.
