Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
895 reviews across 2 platforms
46 Market Place, Reading, Berkshire, RG1 2DT
Part of Chancellors, see every office.
Chancellors's office in Reading, Berkshire, at 46 Market Place, is rated 4.3 out of 5 across 895 reviews on two platforms, including 542 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
FacebookBeen renting for a just under a week, much better communication and professionalism than my agents before hand. Have sent questions, they respond quickly and provided me with all the details I needed, highly recommend! Casey Grams on was the staff member who helped me, great guy very nice to communicate to.
5/5
GoogleVery helpful and responsive.
Thank you for leaving us this great review Kunwar! We are delighted that you had such a great experience with us.
5/5
FacebookCraig from the thatcham branch has been dealing with my sale, he has been extremely helpfu! Nothing has been to much hassle for him. He has done a lot of chasing for me (slow solicitor). He always returns my calls within the hour and is very knowledgeable. Thanks again Craig !!
1/5
FacebookJust awful. In our experience their property management service is shockingly bad.
Hi Louise, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleWe have recently sold our house through Chancellors. We have found them very professional throughout the whole process. Great bunch of people, really enthusiastic and always helpful. Our particular dealings have been with Gareth Briggs and Connor Williams who both do their company proud. Would highly recommend.
5/5
FacebookI have had excellent 5 star service from Isabelle Jakovljevic of Southern Properties Management. She has been very professional in her handling of issues arising with the property and has been helpful, polite and patient in all her dealings with me. I very much appreciate her support and commitment.
5/5
FacebookWe've used Chancellors to manage our property for several years. The whole Chancellors team has always provided a good service; we are currently dealing with Emily Harris and she has always maintained the highest standards of the company. We can't imagine going anywhere else for our property management services.
1/5
FacebookShockingly bad communication from every part involved. Particularly lettings Hub. Would never use them!!!
Hi Samantha, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleThanks for the viewing. He was very friendly, transparent and a good host for back to back viewings.
5/5
GoogleReading Branch of Chancellors is FANTASTIC! So helpful from start to finish, always there when you need to speak to someone. Millie and Sebastian are brilliant and so proactive. I'm really glad I chose them to sell my properties, they have made it so much easier!
5/5
GoogleHe was very friendly, helpful and knowledgeable. He very quickly managed the buying of our property. Thank you for your service. A true property expertise and proffesional agent. Thank you once again.
5/5
FacebookA wonderful team of professional people that helped me though this difficult move in a difficult time in my life! They helped take some of the stress away from me and were always around whenever I got frantic. Thank you for all your hard work, patience and kindness.
4/5
GoogleWe have been very impressed by Richard Sharman in the sale of 40 Hazel Drive, Woodley. He has provided sound guidance and maintained a positive attitude throughout. We have also appreciated his friendly and professional approach in our interactions with Richard. Graham and Elizabeth Thomas
1/5
FacebookTerrible service Would never recommend or use in the future .
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleA very professional service with well targeted offerings (unlike some agencies). A particular mention for Charlotte who accompanied me through my recent search and was always reactive with a close follow-up through the entire process and did her utmost to match exactly my requirements.
1/5
Googleabsolutely rubbish, called to enquire about a property and just seems like useless and careless people on the other side, interested in too much marketing, yet lack customer service and knowledge. Have now purchased a property through a smaller independent agent, your loss
5/5
GoogleI needed to rent a flat in Reading. Josh Morsman from Chancellors helped me in to find one. He is very professional with great skills. He was always willing to help me with my requests, answered all my questions and provided reliable information.
1/5
FacebookJust avoid specially reading nracknel branch
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.
1/5
FacebookTHe only way they could improve is by closing
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleWorking with David and Josh in the lettings team was an absolute pleasure. Even though we weren't able to find the right property, we were very impressed with the professional experience provided over the past few days. Above and beyond customer service!
5/5
GoogleHaving lived in LondonI have dealt with many estate agents in my time. Josh of the reading branch offered superb advice regarding investments and was always at hand with advice. I will be using him to rent out future investments in Reading
5/5
Google"Chancellors had given me a fantastic customer service. They were responsive, flexible and efficient not only in communication, but also in all the arrangements we have made. It was definitely top class service that I received from Josh, and I mean it."
1/5
FacebookAvoid at any cost unprofessional
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Chancellors, Reading won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
