5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
Trusted Agent profile · Reading, Berkshire
Verified
Chancellors Reading reviews
★★★★★
895 reviews across 2 platforms
46 Market Place, Reading, Berkshire, RG1 2DT
Part of Chancellors, see every office.
Chancellors's office in Reading, Berkshire, at 46 Market Place, is rated 4.3 out of 5 across 895 reviews on two platforms, including 542 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
Awards
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Facebook5/5
GoogleA very professional service that went above and beyond to accommodate my needs. Chancellors were able to provide invaluable help in quickly letting out my house whilst I was out of the area. Would certainly recommend as a property management service.
5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
5/5
GoogleI want to thank you specially to Aisha for all the work ,support, help and for recommended our house,and of course all the team for lettings.
5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Agent replied
Thank you for your kind words Gill now let's getting selling!!
1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Agent replied
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
1/5
GoogleThey don't even turn up for viewings
Agent replied
Hi Paul, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Dear Koushal Adduri! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
5/5
GoogleThe place is great for a single person. However, it is a bit tight for 2 people.
1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Agent replied
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
5/5
FacebookGreat advice Jemma, really useful and very professional!
Agent replied
Thank you Sara, always happy to help.
5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
1/5
GoogleBloody amateurs. Avoid
Agent replied
Hi Yolanda, thank you for taking the time to leave a review, we are however, disappointed that you have felt cause to rate us only one star. So that we can take steps towards putting this right, please could you contact us at customercare@chancellors.co.uk with the details? Many thanks.
1/5
FacebookAbsolutly terrible.Maidenhead branch is very unprofessional
Agent replied
We are sorry to learn that you had a disappointing experience with our team at our Maidenhead branch. Please contact seniorsupport@chancellors.co.uk with full details and we can look into this.
5/5
GoogleExcellent service. We received honest, prompt and detailed advice that helped us to make decisions quickly and confidently in a competitive market. In particular, Josh O'Brien really went the extra mile and was exceptionally helpful.
5/5
GoogleGreat attentive service provided at all times by letting negotiator Charlotte Child who gives real consideration to each home search. I will continue to use Chancellors Reading whenever I am looking for rented accommodation.
5/5
GoogleRecently moved into the area and the help I received from Chancellors was very professional and efficient. Would highly recommend.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with … More
4/5
FacebookChancellors have been great, fast response to book viewings. communication has been very good and has been a plesure too use them would highly recommend. Massive thank you too cara alderson and Debbie fullbrook
5/5
FacebookEmily Harris has provided us with a very professional and efficient service so far looking after our property and responded to any queries in quickest time possible. Very satisfied her as our Account Manager.
5/5
GoogleGreat guy! Made moving house smooth for me. Dean smith if you ever see this, thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Reading
Has Chancellors won any awards?
Yes. In The Trusted Agent 2026 awards: Chancellors, Reading won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
