Chancellors Reading reviews

★★★★★ 5/5

Google

Excellent agents. Gareth has been very friendly, and professional. Gave a reasonable quote and top-notch service. All the staff I speak to have been helpful and available at short notice. Cant praise them highly enough. Definitely recommend them.

Rohan · 28 July 2019

★★★★★ 5/5

Google

Dean is very helpful with the providing information about the property. I would recommend him and the company if anyone wants to find one.

Saree · 30 July 2022

★★★★★ 5/5

Facebook

Chancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!

Claire · 12 November 2016

★★★★★ 5/5

Facebook

Excellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.

Barry · 1 November 2016

★★★★★ 5/5

Facebook

I have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)

Charlotte · 31 October 2016

★★★★★ 5/5

Facebook

I came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry

Karen · 31 October 2016

★★★★★ 5/5

Google

Very good introductory call with Josh M and brill tour/help&dialogue from Sarah C has made the introduction to home buying more calm and collected than I expected it to be. Would recommend.

Greg · 1 May 2023

★★★★★ 1/5

Facebook

The worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!

Karolina · 20 March 2021

★★★★★ 5/5

Facebook

I tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x

Jimmy · 8 December 2016

★★★★★ 1/5

Facebook

We had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.

Roxana · 9 February 2021

★★★★★ 5/5

Facebook

I would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.

Liz · 17 January 2018

★★★★★ 5/5

Facebook

Phoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!

Steph · 19 September 2017

★★★★★ 5/5

Google

Lauren was fantastic in helping me find a flat to rent and gave me all the information I needed. She was very courteous and attentive and worked well to find a property that suited my needs.

J · 28 July 2019

★★★★★ 5/5

Google

Charlotte at Chancellors in Reading made the house-hunting process extremely easy and enjoyable. She selected a portfolio of excellent properties, and showed me round them with both an informative, and really friendly, approach. Thanks again Charlotte.

Lucy · 28 July 2019

★★★★★ 1/5

Facebook

Your company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers. It's not right that you agree a fee with me then go back on your word! You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management! Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.

Richard · 25 November 2020

★★★★★ 5/5

Facebook

Would just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!

Leah · 19 November 2016

★★★★★ 5/5

Facebook

Jordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend

Alexa · 3 November 2019

★★★★★ 5/5

Facebook

Austyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!

Sian · 27 September 2019

★★★★★ 1/5

Facebook

Very poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for

Justin · 14 May 2018

★★★★★ 5/5

Google

Chancellor's personell were very professional and followed up with me all the time. Special thanks to Aisha, she really was helpful.

Enrique · 30 July 2022

★★★★★ 5/5

Facebook

I recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.

Pamela · 10 November 2016

★★★★★ 5/5

Google

the house is well clean and the agent is well mannered. i love the services i received from chancellors. very professional

Timothy · 24 November 2023

★★★★★ 5/5

Google

Dave and his team provided us with an excellent service. Emails were always answered promptly and they took the time to explain matters to us, providing a good link between us and our tenants.

Clare · 28 July 2019

★★★★★ 5/5

Facebook

my experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!

Jorge · 23 July 2019