Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
895 reviews across 2 platforms
46 Market Place, Reading, Berkshire, RG1 2DT
Part of Chancellors, see every office.
Chancellors's office in Reading, Berkshire, at 46 Market Place, is rated 4.3 out of 5 across 895 reviews on two platforms, including 542 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleJosh was waiting at the property when we arrived early and was very welcoming. I felt he was friendly, articulate and was able to answer all questions we had. After 3 previous viewing with different agents that day Josh made this an enjoyable experience and I did not feel pressured into a hard sale from him. Thank you for everything you have done!
5/5
GoogleAchilles is very helpful with prompt replies.
Hi Tokaj, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI dealt with several different agents from the reading office, all of them being very helpful and professional. Me and my partner were in a difficult situation where we needed a flat asap, and Lauren went out of her way to help us, and helped us get into the new flat quicker than we could imagine. Excellent customer service.
5/5
GoogleBrilliant service from Ella, clearly answered our questions and to the point met our needs we got stuck in traffic and she was very patient with us . First time using Chancellors and from the first day they have been fantastic and prompt! I recommend
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
3/5
GoogleI didn't have the best experience to start but to be fair, the manager called and helped to resolve the situation and I understand they have been short staffed. I ended up talking to Dean and he was perfectly helpful etc. So I've amended my review to reflect this.
Thank you for bringing this to our attention Daniella, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
5/5
FacebookVery professional and Debbi Fulbrook was so nice helpful to a very stressing process of house moving. I wish Debbi all the best for the future. Thanks Debbi.
Thank you for taking the time to leave this positive review. Please don’t hesitate to contact us if you require any further assistance.
5/5
GoogleDavid Paton from Chancellors in Reading is a professional estate agent with great skills. If you are looking for flat to rent in Reading area, all you have to do is to contact David. He is always willing to help, provides true information and does not leave the questions without the answer. Shiny 5 stars for David.
5/5
FacebookI have recently been into Chancellors in Reading and dealt with Gareth. He was very knowledgable and really helped me and my wives in finding a larger property.
Was a pleasure Paul, best of luck for you and your wife
5/5
FacebookThanks to Brian Lane and his invaluable advice when having to put my mother in laws house up for sale. Professional Courteous leaving us confident in his abilities.
Thanks Paul. It was my pleasure
5/5
FacebookAmy Lyons is a very valuable member of staff. She explained everything in great detail for me and her customer service was out of this world. Thanks Amy!
Thank you Sean! Glad I could help!
5/5
GoogleDear Aisha! I am really thankful to you for helping me in finding such a wonderful and nice apartment. Since I moved to Reading with my family, I was really struggling to find a house but thanks to you for helping me in this critical situation and findiing a suitable house for us. You are a Rockstar !
Thank you Ritesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookA huge thank you to Francesca Deacon for her great help today when dealing with my faulty boiler. Very friendly, efficient, professional! Highly recommended.
Thank you so much!
5/5
FacebookI never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs. Rochelle Nelson, and i successfully made withdrawal in a week. after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on: facebook"Rochelle NelsonEmail: rochellenelson731@gmail.comWhatsApp: +13016159610
5/5
GoogleI have viewed a property to let with them. Was taken around by Daniel Wise and is soo incredible, Friendly and very patient! Thanks soo much Daniel!
Thank you Janeffer for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookElysia Phillips is second to none! A pleasure to speak to and dedicated to her job. I highly recommend Chancellors to anyone.
Thank you always happy to help!!??
5/5
GoogleGreat experience checking out a property with Ella today. Very friendly and personable. Gave as much of information as possible and answered all our questions fully.
Thank you kylie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleElla was so lovely and helpful with the whole process and made sure to get us the house we wanted. I’m very happy with the service we received!
1/5
FacebookI bought a flat from chancellors. Basically had no contact from them in the 5 months the property took to complete and my emails were ignored. When the property completed they didn't have the keys to the back door. This despite the fact they had used a key to show us outside during the viewing. Liars trying to cover up the fact they had lost keys. Would use a different more professional estate agents.
Hello Michael, sorry to hear that there were issues during the purchase of your property. We hope all has now been resolved, but we'd be keen to look into what went wrong - please get in touch via seniorsupport@chancellors.co.uk with details, including the address of the property in question, and we'll investigate.
5/5
FacebookZamir was extremely helpful and showed us around a range of suitable properties. His local knowledge and appreciation of our position made the appointments extremely productive.
Thank you! hope to find you your perfect property soon
5/5
GoogleThe nicest agent I have ever meet. The manager David is very kind and provide me lots of help.
Hi Hanxuan, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
5/5
GoogleI gave 5 star because I received an excellent service. Ella whom I spoke with on the phone several times was very helpful, cheerful and courteous. During the viewing too, the gentleman was very helpful and friendly.
Hi Kehinde, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleReally great experience! We were shown the property by Ella who was super kind and helpful and the entire process was really straightforward and smooth.
Thank you Dishari for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
FacebookThe worst possible agents I have ever had the misfortune to know. They refuse to organise any viewings to anyone other than a cash buyer ! Where do they expect you to live when your house is sold ? The rudest,most condescending,arrogant people in the world. Are chancellors trying to control the whole property market with their aggressive tactics?I would never market a property with them as they refuse to allow viewings.
agree
5/5
GoogleAchilles is very helpful with prompt replies.
Hi Tokaj, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Reading office has 895 reviews across two platforms: 542 on Google, 353 on Facebook (across the whole business).
Chancellors Reading is rated 4.3 out of 5 across all 895 reviews, and 4.5 out of 5 on Google from 542 reviews.
Yes. In The Trusted Agent 2026 awards: Chancellors, Reading won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
Chancellors Reading, 46 Market Place, Reading, Berkshire, RG1 2DT.
