Trusted Agent profile · Rayleigh
★★★★★
207 reviews across 3 platforms
155 High Street, Rayleigh, SS6 7QA
Barrett Estate & Letting Agents's office in Rayleigh, at 155 High Street, is rated 4.7 out of 5 across 207 reviews on three platforms, including 150 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Barrett Estate & Letting Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.
5/5
GoogleBranch: Rayleigh, 155 High Street Lettings (as a Tenant) Rent PCM: £1350 Postcode: SS6 Extremely professional, very helpful nothing is too much collectively for the Barrett's Team. A really nice, relaxed & stress free experience which helped a lot.
Thank you Joanne for your kind words and 5* review 😁 …
5/5
GoogleThank you so much to Barrett but especially Matt for making the whole process of selling our house so quick and easy. Matt was professional but friendly and always kept us up to date answering emails/calls promptly, nothing was too much trouble, thank you
Hi Alexa, thanks for your lovely review. We're really pleased to have been able to help sell your property :) All the best in your new home.
5/5
GoogleI can't recommend Barretts enough. From start to finish they were beyond helpful. We had a particularly tricky transaction and it was entirely down to the team at Barretts that we managed to complete in the time we did.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your 5* review Kat. It was our pleasure helping with your move. We wish you all the best in your new home 🙂 …
5/5
FacebookThank you so much to Barrett but especially Matt for making the whole process of selling our house so quick and easy. Matt was professional but friendly and always kept us up to date answering emails/calls promptly, nothing was too much trouble, thank you
Thank you Anna for your review. Were really pleased to have been able to work with you on this
5/5
GoogleHad a great experience dealing with Barratt's. Everything was very easy and they were great at answering all my questions and queries I had. Very responsive and helpful from start to finish. I would highly recommend to anyone, really lovely company and people!PositiveResponsiveness, Quality, Professionalism, Value
Good afternoon Jess, many thanks for your review, we really appreciate it 🙂 …
5/5
GoogleCan't thank the team at Barrett's enough! Super friendly everyone was so kind and welcoming. They guided me through every step of selling my home and where very helpful. Would never use anyone else. Thank you all.
Thank you for your 5* review Emily. We’re pleased to have been able to help. If you need us for anything in the future, please don’t hesitate to contact us 😊 …
5/5
GoogleWe have been delighted to work with Matthew and his team. Very proactive and professional throughout and cannot recommend them highly enough. Thank you for your continued support.
Thank you Estate and Law for your kind review 😊 …
5/5
GoogleWe have been delighted to work with Matthew and his team. Very proactive and professional throughout and cannot recommend them highly enough. Thank you for your continued support.
Thank you Estate and Law for your kind review 😊
5/5
GoogleIt has been a brilliant experience from the start with Barretts. Our estate agent Ashley has been very helpful, professional and went above and beyond to help us find the perfect family home. Would highly recommend!PositiveResponsiveness, Professionalism
Hi Alexandra, thank you for your 5* review. We're happy to have been able to help. All the best in your new home :)
5/5
GoogleHad the pleasant experience of speaking with Louise and having her assist me in booking a viewing for an in demand property recently. She was very informative and transparent throughout. Would recommend
Thanks for your 5* review Kacey 😊 …
5/5
GoogleA great team at Barretts, extremely helpful and polite. Did what they said they were going to do and when they were going to do it! Thanks all for a good service.
Thank you for your kind words Nicola. We’re glad we’ve been able to help you 😊 …
5/5
GoogleFollowing my property being available to-let out I want to say that Barrett Estate and Letting agents put my property on the market and found me a new tenant acceptable with my requirements. There efficient services with all the administration and processes involved was excellent. I would highly recommend anybody thinking of using a managing agent for managing a rental property to use them. Very satisfied and pleased to have Barretts managing my rental property.
Thank you for your 5* review Michael, we’re very pleased to have been able to help find a suitable tenant for you and look forward to continue managing your properties going forward. Thank you, Matthew Barrett
5/5
GoogleBarratts just arrange a new tenant for my property in Essex. They provided an excellent start to finish service. Dan and Matt provided great support throughout the process. Thank you. Marcus
Thank you Marcus for your 5* review. We’re glad we were able to help. Should you need us in the future, please don’t hesitate to let us know 😊 …
5/5
FacebookSo delighted that I changed to Barrett for my rental property. Mathew and his team have been so professional, helpful and supportive after a very bad experience with another local agent. I feel that it’s in very capable hands.Kim Willis (Landlord)
Hi Kim / Tom, thanks very much for your lovely review. We're very pleased to have been able to assist and look forward to continuing our business relationship going forward. Thanks again, Matt
1/5
GoogleVery rude and unhelpful
Hi G, sorry to see your negative review. Perhaps you could provide some further details so we can look into this for you - rayleigh@barrettestates.com
5/5
GoogleI’ve been working with Matt, Dan, Christine and the Barrett’s team for a while now, absolutely fantastic company to work with, very efficient and organised, also very helpful and a friendly team who are always a pleasure to deal with. I would Highly recommend Barrett’s, an excellent company all round. Coastal maintenance.
Thank you Adam for your 5* review. It’s much appreciated 😊 …
1/5
GooglePoor communications and vetting of potential tenants for landlords. Even though we agreed to drop rent, tenants were still not vetted and have made several breaches of the tenancy . In addition we have been sent 2 overdue rent demands , where we rent now, with no communication regarding a new tenancy contract and collection company. Even though we have requested details for these nothing has been done, poor customer service considering the charges involved. Disappointing and stressful company to deal with.NegativeResponsiveness, Quality, Professionalism, Value
Dear Ozel, we are sorry that you have felt the need to post this spurious account. When you asked us to place your own property on the market we suggested a price which you thought was too low. We marketed it at your price and when there was little interest you accused of not marketing the property properly. However, you agreed to a price reduction which of course had the desired effect, and a prospective tenant was found. The tenants were of course vetted through a reputable referencing agency. You wanted to manage the tenancy yourself and because you have had some issues with the tenants you are blaming us. Even though we are not a managing agent we have given you our advice on how to handle the issues free of charge. With regards to you renting a property through our agency as a tenant, we have just renewed your tenancy for a further 12 months. We had a conversation with your partner at the end of January to see if you wanted to renew your tenancy. She said that she would speak with you and get back to us. Nothing was heard from you until 1st March. If you had contacted us before the tenancy was due to be renewed you would not have received any rent demands. Disappointing tenant/landlord to deal with. We have emailed you the contact details for the Property Ombudsman should you wish to take the matter further.
5/5
GoogleMatt,Claire and the team at Barrett are an amazing group of helpful and caring people. My son and I just took over a flat they were letting and it’s an exceptionally cool property. Couldn’t recommend them enough!
Thanks Bob, really appreciate your kind words :)
5/5
GoogleExcellent experience with Karen at Barrett. I needed a property to rent and the whole process was made very easy dispite living from abroad. Would highly recommend!
Thank you for your 5* review Jason. We’re very pleased to have been able to assist in finding you a property 😊 …
5/5
GoogleJack and Matt went above and beyond to help us and I cannot thank them enough! Thank you so much
Thank you for your 5* review Shannon, we hope your enjoy your new home 😁 …
5/5
GoogleAshley was great from start to finish, couldn’t have asked for more from him, made the whole process so easy so thank you Ashley
Thank you for your 5* review Tracy, we’re glad to have been able to help
5/5
GoogleThe whole team at Barrett are a pleasure to work with they are very helpful and great at communicating. I would highly recommend their service.
Thank you Neatwork for your 5* review, it is much appreciated 😊 …
5/5
FacebookMatt,Claire and the team at Barrett are an amazing group of helpful and caring people. My son and I just took over a flat they were letting and it’s an exceptionally cool property. Couldn’t recommend them enough!
Hi Bob, thanks for your kind words, we wish you and your son all the best in your new home
5/5
GoogleI've been dealing with Matthew Barrett for some time now and I've always known him to be personable and extremely knowledgeable. I'd highly recommend Matt to anyone looking to buy / sell / rent property in Essex.
Thanks Adam, much appreciated, we’re glad to have been able to help 😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Barrett Estate & Letting Agents's Rayleigh office has 207 reviews across three platforms: 150 on Google, 56 on Facebook, 1 on Trustpilot.
Barrett Estate & Letting Agents Rayleigh is rated 4.7 out of 5 across all 207 reviews, and 4.7 out of 5 on Google from 150 reviews.
Yes. In The Trusted Agent 2026 awards: Barrett Estate & Letting Agents, Rayleigh won Trusted Agent.
Barrett Estate & Letting Agents Rayleigh, 155 High Street, Rayleigh, SS6 7QA.
