Barrett Estate & Letting Agents Rayleigh reviews

★★★★★ 5/5

Google

From start to finish My journey looking for a New Home was made so much easier with the help and advice from the Team at Barretts.So friendly helpful and at the same time very professional.Karen was My first port of call on looking for a house her phone manner and friendliness was most welcoming.When viewing the property I met Jack he ticked all the boxes with all his knowledge and advice.Thank You Barretts for finding me My perfect Home

Pauline · 20 January 2026

★★★★★ 5/5

Google

I recently purchased a property through Barrett Estates and I couldn't be happier with the service I received from start to finish. The team was professional, responsive, and incredibly helpful throughout the entire process. Special thanks to Dan and Matt who went above and beyond to ensure everything stayed on track. I would highly recommend if you are looking to buy or sell a property. Excellent service and a pleasure to deal with!

Nicholas · 29 September 2025

★★★★★ 5/5

Google

I have been with Barretts for over 5 years now as a tenant and i must say i have been with other well known Agencies before my current home and with Barretts you are treated like family! They go that extra mile always friendly and happy to help you nothing is ever a problem they are all a lovely team but Kerry is outstanding I'm so grateful for all the help she has given me she goes above and beyond for you in my opinion there is no other agency like this i highly recommend them to everybody :) x

Samantha · 14 April 2025

★★★★★ 5/5

Google

Had a great experience with Jack and Karen from Barrett Estate & Letting Agents. Super polite and helpful and shared a ton of knowledge which was very useful for me as a first time renter. Getting a property to rent is extremely competitive these days, however my experience with Barretts was exceptional and I’d recommend them to anyone looking for a property to let. A big thanks again to the team.

Zeeshan · 14 April 2025

★★★★★ 5/5

Google

I continue to remain very happy with the property management services provided by Barrett's. Following a tenancy lasting 3 years the property has recently been relet. The consequent 'end of tenancy' and subsequent 'reletting' process was handled by Dan and the team in an efficient professional manner. I have no hesitation in recommending their services to fellow landlords.

Andrew · 15 July 2025

★★★★★ 5/5

Google

Fantastic experience for buying my first home. From start to finish, they were professional, responsive, and genuine. Everything was handled smoothly and efficiently. Highly recommended! - Thank you Karen, Dan & Jack.

Beckie · 20 January 2026

★★★★★ 5/5

Google

Had a great experience with Jack and Karen from Barrett Estate & Letting Agents. Super polite and helpful and shared a ton of knowledge which was very useful for me as a first time renter. Getting a property to rent is extremely competitive these days, however my experience with Barretts was exceptional and I’d recommend them to anyone looking for a property to let. A big thanks again to the team.

Mad · 24 September 2024

★★★★★ 5/5

Google

As a Landlord for the first time, I went to Barratts after an unhappy experience elsewhere. My initial contact was with Dan Barrett who gave me a comprehensive and competitive quotation, and in all subsequent discussions was affable, business like and excellent on communications, with vast experience. Within just a few days, some likely looking tenants were procured. These were ideally suitable, and after checks and appropriate administration, took over the tenancy, all within just a few weeks. Every one I have dealt with at Barratts has been pleasant and efficient. The Inventory was extremly thorough, fair, and impressive. Overall a most satisfactory and stress free experience. Hence, I have no hesitation in recommending Barratt's.

James · 14 April 2024

★★★★★ 5/5

Google

Matt and the team have been amazing, we have used them a couple of times now to help us find tenants and rent out our properties. The service and communication received was clear, timely and honest. Would highly recommend Barrett’s and we will be using for all of our future properties. Many thanks, Andy & Katie

Andy · 14 April 2025

★★★★★ 5/5

Google

My experience with the Rayleigh branch of Barrett estate agency has been fantastic. From first approaching them regarding a property the service from every person I dealt with was amazing. A special mention to Dan and Karen who so far have made the task of renting my first property a seamless undertaking.

Tom · 14 April 2025

★★★★★ 5/5

Google

Been with Barrett for 15yrs as a tenant they are amazing from day one. They Find the property, view the property, next the checks, then sign the dotted line just as they say on their website. My landlord is selling so have to leave. The renting and selling is no longer as it used to be. Thank god this family run business remains the same. Thank you Matt, Tracey and the team. Suzy H 👍

T · 14 April 2024

★★★★★ 5/5

Google

Our experience with Barrett’s has been delightful. This was our first time as a couple renting, so it was important to have transparency and consistent communication which they have fulfilled tenfold. A massive shout out to Jack for being so helpful at all times.

Amy · 10 April 2025

★★★★★ 5/5

Google

In a,k the years of using their services I have never had any problems. The service charge is worth every penny as they deal with don’t and can’t deal with. Thanks so much Christine. Mick

Mick · 14 April 2025

★★★★★ 5/5

Google

Very efficient and supportive during our difficult time.. they arranged all the repairs and they carried us along every step of the way and they were very compassionate. Thank you Matt, Christine & kerry xx

Valerie · 14 April 2025

★★★★★ 5/5

Google

I had rented out my property for 15 years through Barrett Estate & Letting Agents and sold recently through then also. Both Matthew, Ashley and Team Barrett were helpful and supportive throughout the sales process, advising when any issues arose and sorting said issues out promptly, enabling the sale to complete. Selling and buying property is never usually stress free but it can be made easier with estate agents. I would definitely recommend Matthew and his Team Barrett.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 28 August 2022

★★★★★ 1/5

Google

My experience with Barrett Estate & Letting Agents has been far from satisfactory. Despite our genuine interest in a rental property, our attempts to move forward with the process were met with delays and unresponsiveness. We had booked a viewing for the property and were quite pleased with what we saw. Eager to proceed, we reached out to the agency, expecting a smooth and efficient process. However, what followed was a series of disappointments. Our questions about the property were left unanswered, and promises of follow-up calls and emails were never fulfilled. We found ourselves having to initiate contact multiple times, which was not only inconvenient but also gave us the impression that our inquiries were not a priority. The delays were indefinite, hindering our plans and causing unnecessary stress. We couldn’t help but feel that our nationality - we are from Romania - played a role in the level of service we received. The feeling of being discriminated against was hard to shake off. In conclusion, our experience with Barrett Estate & Letting Agents was marked by unfulfilled promises and poor service. We hope that they take this feedback into account and improve their services for all clients, regardless of their nationality or background.

Florin · 14 April 2025

★★★★★ 1/5

Google

Although we were one of the first to contact them for a property and provided all the requested information, we learned 1 week later that they did not include us on the appointment list. ***This comment was written in response to the agency's response. I wish you would return our calls and emails this quickly. A colleague of yours called us to set up an appointment and got all our information but unfortunately did not. This shows that your candidate selection policy is not transparent.

Erkan · 14 April 2025

★★★★★ 2/5

Google

Barrett’s only seem ever contacted by email or text. Texts often by automated system, Never a phone call so there’s no personal touch with them, making them seem quite faceless and disconnected from clients. Around my contract renewal time, I had persistent almost daily emails to sign, of which I ignored their pressure so I could read the document fully. Again no calls to discuss just emails and texts. Furthermore, I ended my tenancy with my ex taking the flat on fully, however I’m still receiving her monthly texts about payments. I know how much she’s paying & when… This isn’t right. When my details should be full removed from the tenancy as I’m no longer there & she’s in a new agreement - Is personal data safe here? Barrets are lacking in personal touch. Makes you wonder why you don’t pay your landlord directly… cutting the middle man out.

Mat · 14 April 2025

★★★★★ 5/5

Google

Dan and Matt are the gentlemen in the property business and I thoroughly recommend them and their team. They always tell the truth and keep you informed as changes occur and manage the situation as it evolves. If you leave a message they always call back, sometimes out of business hours such is their dedication to providing a first class service. Similarly, the team around them is clearly hand picked with the same client focus. In conclusion, I can thoroughly recommend Barrett's for their service, honesty and integrity.

John · 14 April 2025

★★★★★ 5/5

Google

Many thanks to Matt, Jack and everyone at Barrett's. The whole process went quickly and smoothly from viewing the property to purchasing. The staff are very friendly, helpful and patient and answered all of our questions to put our minds at ease. I would highly recommend using Barrett Estate and Letting Agents. Five star service!

C · 14 April 2024

★★★★★ 5/5

Google

I don’t think a review is enough to show our appreciation for the service we’ve received from Barrett’s Estate Agents. We’ve just purchased our first property, and I’m so thankful the property was with Barrett’s. We’ve been dealing with Dan since the beginning, and he really went above and beyond what you’d expect. Being completely new to the process, Dan walked us through every step, always put us at ease with any obstacles that came our way and helped us move everything in the right direction. I don’t know what we would have done without Dan, and I cannot thank him and his team enough for all their efforts, communication, customer service, and just everything. I’ll definitely be using Barrett’s in the future with any sales, and I’ll be recommending everyone to Barrett’s! Thank you again!

Kathryn · 17 March 2025

★★★★★ 5/5

Google

If I could give 100 stars or more for Barrett Estate Agents I would! Dan Especially who was dealing with us, was so helpful the whole way through the process when other companies we were trying to deal with were being less than helpful Barrett’s would always step up and help us out no matter the question! Nothing was ever too much and they would ALWAYS pick the phone up to talk you through every step of the way. Thank you a thousand times over!! 100% would recommend you to everyone!

Becky · 1 March 2025

★★★★★ 5/5

Facebook

I had rented out my property for 15 years through Barrett Estate & Letting Agents and sold recently through then also. Both Matthew, Ashley and Team Barrett were helpful and supportive throughout the sales process, advising when any issues arose and sorting said issues out promptly, enabling the sale to complete. Selling and buying property is never usually stress free but it can be made easier with estate agents. I would definitely recommend Matthew and his Team Barrett.

Nick · 13 November 2021

★★★★★ 5/5

Google

Louise was excellent in helping with the process and accommodating our circumstances. I would not hesitate in recommending Louise and the team at Barrett’s.

Mark · 14 April 2025