Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been very pleased with the very professional service we have received.
We have been contacted regularly by Ella who kept us updated on the progress of the sale and
We found her a pleasure to deal with, would definitely recommend Ryder & Dutton. Thank you so much.
Anne · 4 October 2021
Agent replied · 8 June 2023
Hi Anne,
You’re more than welcome, I’m so pleased to see this one through - it was a pleasure having regular catch ups with you, something I’ll miss!
I wish you all the best for the future & Thanks again for my flowers & Chocolate
From Ella & The Rawtenstall Team
★★★★★ 5/5
GoogleAn excellent service provided by Shannon Laycock who kept us fully informed of all issues and offered additional information when requested. Communication skills were thorough and detailed in relation to the purchase transaction. We would highly recommend Ryder & Dutton, Rawtenstall office.
Malcolm · 16 September 2022
Agent replied · 8 June 2023
Thanks Malcolm, great to hear that Shannon was so helpful
★★★★★ 5/5
GoogleWe were looking for a house to rent and dealt with several agents both local and national but none compared to Ryder and Dutton. The service from their Rawtenstall branch and lettings team was noticeably different. Every person I have spoken with has been professional, worked hard to find us solutions and has been really friendly and helpful. Would highly recommend!
Helen · 4 October 2023
★★★★★ 5/5
GoogleI recently rented a house through this company. Excellent service from start to finish, very professional and honest, if they said something would be done then it always would. Sarah Green and Lesley Knight have both been absolute superstars throughout the whole process. Thank you all so much.
Paul · 17 September 2021
Agent replied · 8 June 2023
Hi Paul, thank you for your kind review. It was a pleasure to help and we really appreciate you taking the time to write this for us. Best wishes in your new home. Lesley & Sarah
★★★★★ 5/5
GoogleI use Ryder and Dutton to rent out my property. They're all very professional and friendly, especially property manager Sarah Green who is thorough when dealing with my property.
Emily · 24 March 2025
★★★★★ 5/5
GoogleA huge thank you to Katie and all the team at Fine and County Uckfield. We received a very efficient and friendly service from start to finish when selling our house. I would highly recommend them.
Wendy · 14 August 2020
★★★★★ 5/5
GoogleHave dealt with both Sarah and Rachael and found them both very professional. They have both taken the stress out of both my rental experiences with R&D and dealt with issues swiftly. Can’t recommend them both enough and Sarah in particular has made the interface between tenant and landlord easy and fair in judgement.
Richard · 18 September 2019
Agent replied · 8 June 2023
Thank you for your recent and thoughtful Google review.
We are both so pleased that you are happy with the service we provide for you.
Regards
Sarah and Rachael.
★★★★★ 5/5
GoogleWe have been using Ryder & Dutton to manage a couple of rental properties for a few years and have had excellent service from the rental team. Sarah Green and Joanne Kimber always return our calls quickly if they are not immediately available.Wendy Robertson has also been an invaluable help when needed.
I would recommend using them without hesitation.
Ian · 4 October 2023
★★★★★ 5/5
GoogleWe have just purchased our house through Ryder&Dutton at Rawtenstall. Roisin and Graham helped us through what is always a stressful situation. Nothing was too much trouble when we rang or called in. Thankyou to you both for everything you did for us. Angela and John
John · 17 September 2021
Agent replied · 8 June 2023
Dear Angela and John,
We were so pleased that we were able to get you into this lovely house…. We just need a good summer so that you can enjoy that stunning garden and terrace.
Wishing you all the best, for your first Xmas in your new home and pop in if you’re passing.
Kindest regards,
Graham, Roisin and the team.
★★★★★ 5/5
GoogleInstructed Ryder & Dutton to market my property and within a short space of time had several viewings lined up. Not long after I received a number of offers. Having accepted, Shannon Laycock, Senior Negotiator, efficiently and professionally oversaw the sale.
A · 8 June 2022
Agent replied · 8 June 2023
We are glad that Shannon was able to provide you with an efficient and professional service during the sale of your property.
You know where we are if you need assistance in the future.
★★★★★ 5/5
GoogleReally good experince with Ryder and Dutton - Sarah Green was super helpful. Would recommend their services!
Liam · 24 March 2023
★★★★★ 5/5
GoogleI'm sure that the way Jenny captured the essence of my property in such a beautiful way was a big reason for the success of the sale. Totally unlike the usual 'estate agent speak', her words conveyed everything I ,loved about it without any uneccessary embelishment. A highlight of the wonderful all-round service.
Dagi · 14 August 2019
Agent replied · 14 August 2026
Thanks so much for your kind words - Jenny is a real star here and it's so nice to hear your great feedback!
★★★★★ 5/5
GoogleGreat experience with Ryder & Dutton, Becki let us explore the property on our own which was great and she was was on hand with loads of useful information about the house and the local area 🎉🎉🎉 …
Oliver · 16 September 2022
Agent replied · 8 June 2023
Thanks Oliver, great to hear this
★★★★★ 5/5
GoogleI don't often write reviews, but in this case Shannon deserves recognition for her excellent regular communication. Many agents might have sat back once the sale was agreed but her tenacity with the solicitors was great. Thanks also to Graham for getting it all started.
Conway · 16 September 2021
Agent replied · 8 June 2023
I feel delighted and grateful that you don’t often do reviews but have taken the time to complete one for me, so a big thank you for that. You were very patient and relaxed through out the sale even at times when things did get little frustrating. I hope that if you do need anything in the future we can work together again. It was a pleasure dealing with you. Take care of yourself.
★★★★★ 4/5
GoogleI have always found Sarah Green at Ryder and Dutton to be very helpful and efficient while leasing a property through them. I would award Sarah a full 5 stars but I am taking a star off because some of the staff I have dealt with recently at Ryder and Dutton have not been as well organised or professional and could really do to take some tips from her.
Rebecca · 4 October 2022
★★★★★ 5/5
GoogleI would recommend Graham and the team. I have worked with a lot of agents and would put Graham at the top of the list of people I respect and trust to do a good job.
Chris · 18 September 2019
★★★★★ 5/5
GoogleNothing but amazing from start to finish Shannon phoned me with ever update nothing was to much trouble I really appreciate everything she did for us would 100 % recommend
Mandy · 17 May 2023
Agent replied · 8 June 2023
Thanks Mandy, happy to hear Shannon was always on hand.
★★★★★ 5/5
GoogleI deal with Sarah regularly. She is polite and quick to respond to any queries and offer professional advice regarding my rental property. Great all round service. I have and will continue to recommend R&D to friends.
Nicola · 16 September 2022
Agent replied · 8 June 2023
It's a pleasure to deal with you Nicola, thank you for your continued loyal custom and thanks also for taking the time to leave a 5* review for Sarah.
★★★★★ 5/5
GoogleVery straight forward and up front, we bought through fine and Country and were very happy with them. Good communication, help to keep the momentum going by liaising with the mortgage brokers and solicitors, kept everyone informed and happy to act as a go between and help wherever possible.
Nick · 14 August 2020
Agent replied · 14 August 2026
Very kind of you to find the time to leave a review - hope you and your family enjoy your new home! Warm wishes from the whole team here.
★★★★★ 5/5
GoogleI have recently had my sign out handled by Sarah Green, she was very helpful and made everything run smoothly. Even going above and beyond by removing some items I had accidentally left behind. Fantastic service.
Andy · 16 September 2022
Agent replied · 8 June 2023
Thanks Andy for leaving this kind review for Sarah. We are so pleased that she was able to help you and we wish you all the best.
★★★★★ 5/5
GoogleI have recently been shown a couple of properties by Becki. She was really lovely and knew the questions to all questions that we had. She was extremely helpful and made it a really positive experience.
Alessia · 16 September 2022
Agent replied · 8 June 2023
Thanks Alessia, that's great to hear
★★★★★ 5/5
GoogleMy mum rented a property with Ryder and Dutton, Rawtenstall branch, and they were great and very responsive whenever she needed help with something. Sarah Green in particular was very helpful when it came to wrapping up my mums tenancy, thanks a lot.
Adam · 16 September 2021
Agent replied · 8 June 2023
Hi Adam
So sorry about the loss of your Mum. I’m so pleased I managed to get the sign out sorted in a quick timescale for you.
I really appreciated you taking the time to write a lovely review.
Regards
Sarah
★★★★★ 5/5
GoogleRyder- Dutton have been extremely helpful initially in finding a property suitable for our family on short notice and throughout. Sarah Green particularly had excellent communication throughout and was really helpful answering any questions during the sign out process. Would highly recommend
Gemma · 16 September 2021
Agent replied · 8 June 2023
Gemma, thank you for my review, its been a pleasure and you have all been amazing tenants.
Massive good luck with your move to Australia (not jealous at all!).
★★★★★ 1/5
GoogleI wanted to view a flat and they couldn't contact the tenant to get a viewing, the tenants where obviously avoiding the calls and that's not good enough. I was told they would get in touch eventually and I would have to wait until that happened
Brett · 24 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
