5/5
TrustpilotJakes review
Jake was punctual and very helpful with my house tour. He’s a very polite smart young man and I’m pleased to have met him
Trusted Agent profile · Ramsgate
Verified
Miles and Barr reviews in Ramsgate
★★★★★
1,587 reviews across 2 platforms
44-46 Queen Street, Ramsgate, CT11 9DZ
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Miles's office in Ramsgate, at 44-46 Queen Street, is rated 4.5 out of 5 across 1,587 reviews on two platforms, including 755 Google reviews rated 4.5.
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Reviews
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful holly
Holly was very helpful when answering any questions we had and guiding us through the letting process. Holly made something that is stressful a lot more manageable. Thank you
5/5
GoogleOur fridge freezer in our rented property decided to break at the weekend. Daisy Micaleff our property manager has managed to sort a new one fitted within a couple of days. Great service from her and a massive thanks from us.
5/5
GoogleI had Amanda complete and inspection for my property she was thorough and was supportive with the properties mild issues. She is often prompt in getting things addressed and dealt with. She completes regular reviews. She is always prompt and kind.
4/5
TrustpilotMiles and barr,helped me sell my…
Miles and barr,helped me sell my property,all the people were very helpful,especially Suzanne, she kept me informed all the time,as to what was going on,thank you very much.
1/5
TrustpilotOn the verge of being left homeless…
On the verge of being left homeless because of incompetence, delays, and now outright lies.Offered and agreed a Move In date, plan accordingly and give notice on current property.1 week later, some BS about workmen unable to get in, so push the Move In date back 8 days.Plan and pay for things based on the new Move In date.2 days before Move In, chase to confirm about keys, only to have date pushed back another 3 days, to basically coincide with the date we have to give keys back on current home, meaning we have no way to move furniture, decorate etc and even 1 more days delay means we would be homeless.Then, to be told they never mentioned any date other than the latest one, and we must "be confused" (I have it in writing - no confusion there!), and there is nothing they can do about it....My wife is in tears, I am an emotional wreck, and we have got to find £750+ to cover lost deposits, cancelled van hire, storage, and hotel costs.We have Rented for the last 25yrs, moving numerous times. NEVER have we been subjected to such a dysfunctional, ignorant, could-not-care-less bunch of cowboys.
5/5
GoogleAmanda does my house visits always polite and friendly will always ask for her to return on next visits if available 5*
1/5
TrustpilotI have had my house up for sale for 2…
I have had my house up for sale for 2 1/2 months now during the current "housing boom" with this agent. During this time I have had four viewings - a fifth did not show up and no explanation was given. The first "buyer" made an offer, then withdrew it two weeks later after searches had been started. Last person to view told me my house was "overpriced, too small, and about to collapse due to a construction fault", which - if it is a fault - affects all 120 houses on this 40-year-old estate! He then offered 10% below asking price, which had already been reduced. Nobody seems to know what other staff are doing, they double up on calls, or do not call at all. I had to constantly remind them of my situation and circumstances. Given up now - will try again in the new year with another agent.
5/5
GoogleI found all the staff very friendly and helpful. From being shown the property right through to exchange and completion, they were professional, knowledgeable and helpful. Suzanne rang regularly to keep me updated on the progress and answer …
5/5
GoogleFantastic service, they did everything they could to enable the sell and purchase of a house. They went over and above to move this through when it fell apart. We ended up with our dream house because they helped in every way possible. We'll never move again, but I would most definitely use their services above anyone else.
5/5
GoogleI cannot applaud Gemma Nicholas enough for her property management skills and overall professionalism taking care of business on my behalf this year. Big thanks to Miles & Barr, Gemma and her colleagues for such sterling work!
Agent replied · 22 August 2026
Thank you for your kind comments, Cathy. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotWe have recently purchased a property…
We have recently purchased a property through the Miles & Barr branch in Cliftonville & we would like to thank them all for their professionalism & efficiency throughout the whole process. Louise Daly, in particular, has been a complete star & her calm manner & understanding of the industry has been a huge help to us through a sometimes stressful time. Thank you so much, we really appreciate it! David & Laura Milner
1/5
TrustpilotI am far from happy with them
I am far from happy with them, i have now been without hot water for 11 days and still they are not chasing the plumber to fix the boiler, as my shower also works from my boiler i can even have a bath or shower. I am disgusted with the service, how would they feel with no hot water!!!!!!!!!!I have to state this is NOT down to my landlord as he is paying them to deal with this.I have now told them that if it is not fixed by the weekend i will be going to environmental health and trading standards.....
5/5
GoogleI have had my last few house property visits by Amanda turner, and she is a really lovely lady, listens well if there is any problems and she sorts it in a quick manner, really happy with the service😊 …
1/5
TrustpilotThis is the most unprofessional firm I…
This is the most unprofessional firm I have ever come across. Trying to get them to rent you any property is a complete waste of time. They will never call you back, never respond to an email. Avoid these people. It took these morons 2 weeks to respond to an offer. Complete fools.The very next agent I called completely blew me away with speed and effeciency. They always followed up on either a phone message or email.DO NOT USE MILES&BARR
5/5
TrustpilotI sold my house through Miles and Barr…
I sold my house through Miles and Barr and ciyksnt be happier with the whole process. All the staff were so helpful and responsive. Thank you to Bradley and the team
1/5
TrustpilotI have been waiting two and a half…
I have been waiting two and a half years for Miles and Barr to replace a single fence panel at our boundary with a property that they let next door, I offered to do the job for the cost of the fence panel (as it just needs a new one to be slotted into two concrete posts) but they cannot authorise.I’ve spent this whole summer with a 6ft gap in my fence and my pets have had to stay indoors, when we call they tell you that person that deals with lettings is not there and then shortly after you get a text stating that somebody is coming to look at it or to price it.They’ve blamed it on Coronavirus but how did they know about Covid 2 years ago?They are dreadful to deal with and have ruined our summer more than lockdown has, as we can’t even sit in our beautiful garden.I bet it will be done immediately when they want new tenants as they’ve told us the current tenants are leaving soon.
5/5
TrustpilotFriendly and prompt service
Kerrie has been extremely helpful and prompt on replying to all my questions. I highly recommend Miles & Barr, Specially Kerrie for her friendly attitude. Thank you
5/5
GoogleHighly recommend this estate agents! We've been renting through them for the past 3 years. They've always been great with communication, have dealt with any home issues straight away. They have always made sure, house inspections, gas …
1/5
TrustpilotAVOID! Never again will I get in contact with…
Never again will I get in contact with Miles and Barr, you’re given false information and get passed around on the phone to different people that don’t know what they are talking about. I had a viewing booked that I was specifically told could not accept an offer until ALL the viewings has taken place. I now receive a call with an offer being placed and nothing more they can do when being fed false information. Very unprofessional and unorganised people that do not know what they are talking about.
5/5
TrustpilotJay was very knowledgeable and…
Jay was very knowledgeable and friendly, was running a little late and he kindly waited with no pressure being put on us.
5/5
GoogleWe’ve had fantastic service from Miles and Barr from start to finish. We initially were going to sell with a smaller firm but the valuer Jack really impressed us with what Miles and Barr had to offer. His excellent communication skills …
Agent replied · 11 June 2024
Thank you for your kind comments, Lisa. It's great to hear that we lived up to and even exceeded your expectations. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our … More
4/5
TrustpilotFriendly staff
Generally had positive experiences when viewing properties with Miles and Barr. Agents on time for viewings and relaxed about length of time at the property.
5/5
GooglePeter Macer along with Becky White and all the other members of the sales team provided an excellent service throughout.
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